Key Achievements:-Identified and onboarded new customers as well as partners as per the organization's strategic plan.-I was responsible for end to end customer success as well as project management for new and existing accounts.-Played a key role in the strategic business planning for the country as well as the region by identifying opportunities for growth, innovation and optimization.

Key achievements:-Facilitated the aquisition of new business ,growth and retention of the customer base-Grew the share wallet of existing accounts, retention through building strong relationships, great followup and negotiation skills-Monitoring and reporting on customer growth by projecting customer pipeline, revenue, and sales performance to enable data driven decisions for the business

Key Achievements:-Consulted with clients on best practices for logistics and supply chain solutions while advising them on business development of imports and exports-Strategic logistics solutions to optimize supply chain model and operational efficiencies increased by 60% for some businesses.- Provided solutions that reduce shipping costs by removing inefficiencies from logistic processes in companies

Key Achievements:-Managing and meeting marketing/sales financial objectives by forecasting requirements, preparing annual budgets and executing on sales targets.-Identified and implemented high quality practices for excellent customer service and partner engagement and satisfaction-Business development- Growing the Through Bill of Lading Service, import and export business, leading project delivery of high profile business critical initiatives across functional teams.

Key Achievements:-New Business Development - Develop and promote Damco’s logistics products (including but not limited to air, ocean, and sea-air and landside services) for the Dubai -Uganda , India - Uganda Trade Corridors to increase Damco’s market share and Volumes.- Established and maintained constructive relationships with key stakeholders to promote Trade relations between Dubai-Uganda Traders and India- Uganda Traders especially Pharmaceuticals Industry- Engaged and collaborated with Trade lane and product partners in developing best in class service offerings for Dubai and India Trade Lane customers

-Attended promptly to customer shipment queries and needs proactively and liaising with clients and overseas agents which drove a 95% client satisfaction-Dealt with import freight shipments and apply costs and revenues to shipments in accordance with agreed rate structures and coordinate shipments with overseas offices and partners-Promptly and proactively dealt with customer queries and needs regarding shipments, accuracy and data integrity in regards to credit agreements, contracts and offers as well as the invoicing system