Working with Perceptive Software, Kofax Software, Lexmark Enterprise Software and Hyland (ImageNow)Developing reports using report writing tools;Analyzing applicable databases and making appropriate recommendations to increase efficiency;Configuring technological platforms, networks, and systems; Providing end-user support; Utilizing diagnostic analyzers and related equipment and tools; Communicating technical information to a non-technical audience; Maintaining… Show more Working with Perceptive Software, Kofax Software, Lexmark Enterprise Software and Hyland (ImageNow)Developing reports using report writing tools;Analyzing applicable databases and making appropriate recommendations to increase efficiency;Configuring technological platforms, networks, and systems; Providing end-user support; Utilizing diagnostic analyzers and related equipment and tools; Communicating technical information to a non-technical audience; Maintaining records; Developing and writing code; Using a computer and related software applications; Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction. Show less