Josephine Eilersen Email & Phone Number

Copenhagen, Dk

Hvidovre, Hovedstaden, Danmark

Copenhagen, Capital Region, Denmark

Companies are looking for new ways to engage employees to strengthen the employer brand. With the consistent digitalisation, employee advocacy is the no. 1 way to activate employees on social media. ♦︎ I work closely with companies that want to develop and improve their employee advocacy and employer branding activities. I am specialised in growing companies and public organisations' social presence. As a consultant and digital strategist, I work closely with professionals who want to: ♦︎ Develop and monitor a strong employer brand by activating and strengthening employees' personal brands. The objective is to create so much value both for the company and the employees that it becomes an integrated part of the business.

Copenhagen, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

As Head of Customer Success in Sociuu, I am responsible for developing close customer relationships to ensure high retention and customer loyalty. I supervise the customer success team and develop initiatives to improve retention and customer relations. This includes digital onboarding flows, newsletters, workshops and trainings.I onboard and maintain customers' employee advocacy programmes in Sociuu and facilitate employee advocacy strategic planning, workshops and webinars in employee advocacy and employer branding for Scandinavian and international businesses, organisations and public institutions. The CS team provides technical support to customers with the goal to keep customers satisfied and this also includes developing and maintaining guidance, cases and best practises of employee advocacy and Sociuu.

På KEA underviser jeg i på to fag på Diplomuddannelsen i Digital Konceptudvikling. På Digital Marketing kurset giver jeg de studerende en grundlæggende teoretisk forståelse for digital marketing og redskaberne til at lære målgruppen og dens adfærd bedre at kende. Hertil lærer de hvordan man målretter sin digitale markedsføring til de rigtige mennesker via et mix a paid, owned og earned kanaler.Cross Media Koncepter præsenterer jeg de studerende for strategier, metoder og tendenser til at tilrettelægge tværmediale koncepter. Vi gennemgår succesfulde cases og analyserer, hvordan man kan gøre dem endnu bedre. På dette fag arbejder vi også med VR/AR, digital konceptudvikling og strategier, sociale medier og conversational AI.

PÅ DMJX tilrettelægger og underviser jeg i kurset: 'En effektiv kommunikationsplan'. Dette kursus har til formål at uddanne professionelle i effektiv kommunikationsplanlægning og hvordan man synliggør værdien af den over for resten af organisationen.

PÅ IBC underviser jeg i sociale medier og kommunikationsplanlægning. Min undervisninger er en del af skriv godt, social media manager og event management uddannelserne som IBC tilbyder som opkvalificeringkurser. Som underviser bestræber jeg på at mikse teori, erfaringer og praksis i form af opgaver for at sætte det i perspektiv.

København, Region Hovedstaden, Danmark

As Customer Success Director, I have the responsibility to ensure that the customer journey is a pleasant experience from day one and our the customers have the capacity to fulfill their potential and grow. With 97% retention in 2019, the 2020 bar is set high. To ensure close and personal relation with customers, I strive to meet as many of them in person on a regular basis. This includes ongoing consulting to ensure high engagement among customers and their users.I also see a large benefit in customer-to-customer relations and therefore I arrange employee advocacy manager network meetings twice a year. This is a unique opportunity for knowledge sharing among managers across different sectors. This role does also include upsales and identifying new bizz opportunities both to increase and maintain monthly and annual revenues.

København, Region Hovedstaden, Danmark

I daily focus on our customers’ needs to ensure high employee engagement and successful employee advocacy programmes. First step til ensuring successful SAAS experiences are onboarding and building a strong personal relationship. As customer success manager, I am the go-to person for requests, inquires and questions. Which requires a timely respons and personal dialogues to ensure progress and close customer realtionships.

Copenhagen

Sociuu is a Danish founded and leading employee advocacy (SAAS) platform. I help businesses to succeed with their employee advocacy programmes by ensuring high internal and external engagement on social media. I support customers throughout the process with planning, launch and monitoring. I strive to building close customer relations from onboarding to retainment. As Sales Executive, I have the responsibility for business development and sales. Especially through social selling, I generate leads, create awareness about the Sociuu platform and our results. As keynote speaker at events and workshops, I also create awareness and educate about the opportunities and practicalities of employee advocacy.To increase awareness about employee advocacy and Sociuu, I manage digital B2B marketing through HubSpot, web and social media. SaaS product marketing entails simplifying and guiding through complex processes and especially the Sociuu blog is an anker for communication about employee advocacy. Responsibilities:· Lead generation and sales· Initial customer interaction from pitch to contract negotiations· Customer support and consultancy· Marketing on web and SoMe· Copy writing· Speaker at events and workshops

Valby, Denmark

As a Communications Officer at FLSmidth A/S, I am working with external communications, social media and marketing. The key purpose is to create awareness about FLSmidth in the cement and mining industries and shape a thought leadership aganda within FLSmidth. Thought leadership has been a core focus in my position. In all communications, I ensure that texts focus on industry agendas, customer benefits, problem-based solutions and innovations. In regards to SoMe, thought leadership is two folded: the content produced for the corporate channels and though establishing a employee advocacy programme.I developed a thought leader employee advocacy programme, which will increase social selling, knowledge sharing and aims to contribute to the industry debate by shaping and debating agendas that support the company strategy. The vast knowledge among FLSmidth’s employees will be an asset to the brand and the brand awareness. Along with mining marketing, I coordinated the global customer magazine: Discover Mining. Here, I shape articles within industry related themes and develop content that both include innovative technologies, expert knowledge and customer cases. The internal and external stakeholder management related to the magazine is vital to ensure that both employees and customers can relate to the articles and use it when representing FLSmidth. Responsibilities and tasks:· Content for SoMe· Coordinate, write and review articles for Discover Mining Magazine· Research and analysis for projects · Developed employee advocacy strategy · Reviewed PR strategy, SoMe strategy, marketing strategy· Conducted interview outlines and PR

Frederiksberg

As Communication consultant, I developed and maintained the company website, I had costumer contact and an administrative function. The company website I developed creates visibility and a platform where patients can gather relevant information of treatments. It is also a base where professionals can gather information about collaboration and knowledge sharing in the field of neurology. Responsibilities:· Company website· External communication· Patient registration and administrative tasksThe position as communication consultant has given me valuable experiences with external communication.

Valby, Denmark

At H. Lundbeck A/S Global Public Affairs Department, I worked with international, corporate and Danish public affairs. I supported lobbying activities at EU and UN level by e.g. preparing briefs and summaries of conclusions, reports or political statements. I prepared presentations, background notes and briefs for Danish government relations and updated affiliates of on-going PA activities at the headquarters through website updates, apps and newsletters. The overall focus of the H. Lundbeck A/S public affairs’ work was not only to prepare markets for new product launches but also disease prevention and increase quality of available treatments. The public affairs team thereby had the responsibility to ensure streamlining of internal and external communication, and coordination with other departments and top management was hereby necessary. Responsibilities: • Coordinate, write and review articles for newsletters• Update intranet, databases and apps• Create product websites for internal information sharing and public affairs activities• Monitor and draft briefing notes for affiliatesTasks included:• Conduct desk research • Draft briefing materials, factsheets and position papers• Prepare for political meetings • Write political background notes• Review and draft content for Public Affairs communication toolkits• Reviewed and draft presentations both for department and for senior management• Support events and interviews • Stakeholder mappingI understand the importance of public-private partnerships and the significance of fact based argumentation to gain influence, to make changes and improvements for our society.

Vienna, Austria

At the UN department of the EU’s Delegation to the International Organisations in Vienna, I gained a unique insight in a multilateral environment. I participated in multilateral negotiations and decision-making processes, I familiarised myself with EU’s foreign policy, safety and security policies, crime prevention and the operation of the UN organisations, in particular UNODC and UNIDO, and joined in the coordination of the various positions of the EU countries. In addition, I drafted political statements and speeches, as well as reports and political notes. Topics:• Drugs, organised crime and money laundering• Counter terrorism• Cybercrime• Human trafficking• Fraudulent foods and medicine• Industrial development in developing countries• Safety and security issues• CorruptionResponsibilities and tasks:• Drafting political reports• Background notes for the EEAS, EC Headquarters in Brussels and for EU Delegations• Follow developments and negotiations of resolutions and conventions• Reviewing and coordinating political statements, legal language in resolutions • Help facilitate EU-coordination meetings• Create tweets for the Delegations Twitter pageI represented the EU at various UN conferences and expert meetings, and have a thorough understanding of the working methods of the UN organisations, internal EU coordination mechanisms, Commission policies and assistance programmes.

København Ø

it-r ApS is a growing IT company and here I had gained hands-on experience with corporate communication and internal/external business communication. Programmes such as InDesign, Photoshop, Typo3 was an integrated part of the work as well as I had the opportunity to familiarise myself with basic html writing. Responsibilities:• I had the overall responsibility for the company newsletter in which I edited and wrote articles• Managing company website and photo editing• Interviewed clients for company references• Production of sales and promotion material• Developing marketing material, flyers, newspaper ads etc. • Analysing surveysIT skills• SEO (Google Analytics/Google AdWords)• InDesign• Photoshop• Web design, optimisation and editing• Tyop3 – basic html writing• Microsoft Office• Microsoft SharePointWorking with communication at it-r ApS has provided me with substantial knowledge corporate communication, branding and marketing both online and offline.

København

Master'S Degree, Msc./Cand.Soc. In European Studies, Average: 9,6

The master’s programme in European Studies provides knowledge of the economic and political developments of European integration.

Bachelor'S Degree, Ba.Ling.Merc. International Virksomhedskommunikation - European Studies & English, 7,4

The overall objective is to qualify students to capture and interpret culture and society specific signals in connection.

Summer School Of The Mediterranean, Europe And The Mediterranean: Rethinking Policies After The Arab Uprisings

The objective of IBEI's Summer School is to offer different short courses on significant topics in international relations.