Josephine Lui Email & Phone Number

San Francisco, California, US

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San Francisco, CA, US

San Francisco, California, US

Interim Head of Talent (leave coverage)

Boston, Massachusetts, US

• Exceeded hiring sprint targets by closing 11 Finance positions in 3 months, elevating team capacity and supporting company growth.
• Managed the end-to-end recruitment process for mid-to-senior-level Corporate roles, providing strategic guidance to hiring managers, and maintaining a high volume of sourcing, screening, and scheduling coordination.

London, GB

• Fivestars was acquired by global payments leader SumUp in October 2021.
• Elevated North America Corporate Recruiting, filling 42 critical roles, slashing YoY average Time-to-Fill (TTF) by 40% to achieve a 53-day TTF, 100% Quality of Hire, and 87% Offer Acceptance Rate.
• Hired exceptional executive-level positions (SVP of Sales, VP of Business Operations, Director of Revenue Operations, and Head of People Operations) in-house, yielding a $350K cost savings in 6 months.
• Spearheaded an international hiring plan, focusing on sourcing nearshore talent. Streamlined complex PEO and immigration processes, leading to 4 top-tier technical hires in Mexico within 40 days.
• Facilitated the post-acquisition integration process for SumUp and Fivestars, successfully implementing ATS (Greenhouse) and HRIS (BambooHR to Workday) systems. Reduced onboarding mistakes by 30% and improved data.

San Francisco, California, US

• Fivestars was acquired by global payments leader SumUp in October 2021.
• Led a resilient team of 4 recruiters and coordinators through pandemic challenges, ensuring seamless operations and successful transition to remote hiring across Executive, Corporate, and Technical functions.
• Pioneered the first-ever Virtual Internship Program, strategically allocating budget resources to provide exceptional opportunities for students affected by pandemic-related internship cuts. Executed a record-breaking.
• Managed the recruiting team budget and OKRs, driving strategic projects to enhance candidate experience, employer branding, DEIB initiatives, data reporting, and innovate with AI tech tools to drive efficiency.
• Developed a comprehensive Recruiting Training Site, optimizing recruitment processes including hiring manager training. Delivered exceptional results with a 22% increase in overall productivity.

San Francisco, California, US

• Initiated weekly meetings with hiring managers, utilizing metrics to streamline interview process boosting Recruitment Funnel Effectiveness by 35%.
• Guided negotiations with hiring managers, finance teams, and candidates, leveraging compensation data and market trends to ensure fair and competitive packages, resulting in a 28% increase in Offer Acceptance Rate.
• Exceeded University Recruiting goals, achieving a 50% women and minority intern representation, concluding recruitment 30 days ahead of Q4 target, and attaining an internship program eNPS of 93%.
• Led diversity initiatives, collaborating with Hackbright Academy, Mission Techies, YearUp, Portnov Computer School, Women Who Code, and Geek Girl Dinners to host events like resume workshops, career fairs, and meetups..

San Francisco, California, US

• Supervised a robust 12-week Summer Internship Program, directing on-campus career fairs, interviews, onboarding, mentorship, professional development, social events, performance evaluations, and return offer.
• Accelerated candidate response rate by 30% through creative sourcing strategies (LinkedIn Recruiter, social media, AI tools, A/B testing, referral programs, sourcing events, alumni networks).

San Francisco, California, US

• Drove efficiency and engagement at company-wide meetings, increasing All-Hands eNPS from 65% to 90% in 4 months.
• Revamped interactive Monthly Newsletter, increasing engagement by 50% in the first quarter.
• Produced new Product Spotlight video series to highlight R&D product launches, achieving 90% company-wide viewership in the first month.

Foster City, CA, US

• Grew Children’s Program by 53%, contributed to 38% overall church growth, and expanded volunteer base from 50 to over 125 active leaders.
• Revamped social media strategy leading to 400% Facebook follower growth, and increased engagement on website, blog, Instagram, and Pinterest.
• Directed all aspects of Children’s Program, including hiring and managing staff and volunteer teams, HR, budgeting, payroll, policies and procedures, customer service, internal and external communications, and.

• Conceptualized and launched BonBonSew, an eco-friendly, socially responsible, and mission driven fashion company.
• Developed and managed entire creative and strategic operations, including business development, design, product development, sourcing, production, vendor negotiations, asset creation, branding, marketing, promotional.
• Secured features with domestic and international partners including Wendy’s Lookbook, UCLA Anderson RMA Fashion Show, Capsule Design Festival, Voila SF Bay, Magento Go Live Showcase, Fashion Stake Voting Booth Winner.

Hong Kong, HK

• Collaborated with VP Global Creative & VP Global Communication to create DFStar, the first interactive global employee recognition program. Boosted intranet engagement and morale, with 40+ employees recognized in.
• Initiated promotion strategies, drafted event proposals, projected financial and traffic penetration, and created the “History of Paddington” exhibition for Chloe Singapore. Analyzed travel retail nationality trends.
• Categories: Luxury Leather Goods, Beauty, Liquor Wine Tobacco. Markets: America, Hong Kong, Macau, United Arab Emirates.

Bachelor Of Science (Bs), Business

High School