•Maintaining all policies and procedures manuals, Monitoring and projecting staffs needs, overseeing department budget development, performing clerical, accounting and general office duties, Planning the company's events and activities •Reviewing of budgets and reconciliations •Preparing and submission of Proposals, tenders and prequalification•Ensuring compliance with local and national regulators. Assisting in obtaining necessary business approvals and permits •Providing training to research staff on study protocols, data collection tools and procedures•Coordinating data collection efforts and conducting face to face and virtual interviews during FGDs, KIIs whilst ensuring accuracy and completeness•Implementing quality control measures to ensure data integrity•Assisting in the preparation of research findings for report writing•Providing training to staff members to ensure awareness and understanding of data protection requirements. Promoting a privacy-aware culture within the company•Regularly monitoring the organization's compliance with data protection laws and internal policies•Conducting Data Protection Impact Assessments for new projects or processes involving the processing of personal data•Serving as the point of contact between the company and regulatory authorities regarding data protection matters•Maintaining records of data processing activities carried out by the organizationKey Achievements•Implementing successful training programs that raise awareness among employees about data protection principles and their role in compliance•Conducting DPIAs for new projects identifying and mitigating privacy risks•Implementation of effective data protection measures within research projects•Achieving high rates of participant recruitment, ensuring data collection targets are met•Ensuring compliance with relevant regulations and policies, mitigating legal and regulatory risks for the organization

Key Contributions & Results: ● Overseeing the full spectrum of secretarial functions including updating the organization’s membership database, taking minutes during board meetings, drafting correspondence, scheduling meetings for the CEO.● Maintaining human resources-related employee files including benefits, payroll,leave records and warnings, while maintaining a high level of confidentiality on employee records.● Liaising with partners and suppliers during event set-up to ensure all objectives are met.● Working with the Gala committee to facilitate smooth judging of the entries and that the results were kept confidential until after the gala. ● Coordinating and managing monthly payroll functions including submission of statutory returns (NHIF, NSSF, PAYE, Withholding Tax and VAT) and ensuring timely payment of employee salaries. ● Ensuring financial integrity by effectively managing accounts payables, accounts receivables, and expense control procedures including banking and account reconciliations, cash receipts, billings, invoicing, purchase orders, inventory verification, and preparation of daily banking deposits. ● Boosting supplier relationships by negotiating favorable terms, and purchasing office supplies, successfully saving company costs by bargaining on costs of items purchased. ● Sorting and distributing office correspondence including mails and other documents sent to the organization.Key Achievements:● Selling and recruitment of new members, making follow-up on renewals of members subscriptions, leading to an increased annual membership collections from 2.5 Million in 2012 to 7.4Millions in 2017, and 10.1M in 2018. ● Selling Advert Space in “Sokoni” Magazine the MSK’s publication.● Furtunate to have served as a judge during the 2013 Nairobi International Trade Fair.

Key Contributions & Results: ● Planned and coordinated administrative procedures and systems and devising ways to streamline processes● Assessed staff performance and provide coaching and guidance to ensure maximum efficiency.● Managed the switchboard and answer, screen and forward all incoming phone calls to appropriate parties;● Ensured that all statutory payment and returns i.e. PAYE, Withheld VAT, Withholding tax, NSSF, NHIF, Instalment tax are paid and filed before their respective deadlines. ● Undertook basic accounting including making withdrawals and deposits to various banks.● Received and sorted daily mail/deliveries/couriers and sign for all incoming packages; arrange pick up for out-going package;● Ensured that all deliveries made in the office are received together with invoices which should be submitted to the senior finance officer;● Ensure the smooth and adequate flow of information within the company to facilitate other business operations;● Reconciled monthly corporate credit account for payment in liaison with the Senior Finance Officer;● Managed transport logistics within the organization;● Scheduled appointments, gives information to callers, takes dictation, composes and types correspondence, reads and routes incoming mail, and performs other administrative and clerical duties.● Managed office access for all the staff members and clients;● Monitored the flow of visitors to the office;Key Achievements:● Effectively coordinated with operating divisions to shorten the reporting process for monthly closings and improve forecast accuracy. .● Innovating dynamic policies, programs, and initiatives to optimize employee morale and boost retention and satisfaction while providing ongoing advisement and feedback to senior management teams.

Key Contributions & Results: ● Provided information and assistance regarding telephone numbers to complete certain calls.● Ensured that communication systems are functional.● Operated telephone switchboard and transferred telephone calls to intended receipts after screening them properly.● Responded to enquiries aimed at hospital services and procedures.● Arranged for appropriate emergency services by calling relevant medical staff members.● Answered queries pertaining to admitted patients by following strict confidentiality protocols.● Set up and maintained complex communication systems such as PBXs and intercoms.● Effectively and efficiently handled all incoming and outgoing calls as per policy.● Reported faulty extensions / non – functioning equipment as and when required.● Received and distributed mails in the organization● Managed documents, filed and retrieved when needed.● Transferred telephone calls to intended recipients after screening them properly. ● Received and ushered guests into respective offices.● Made sure the Reception Area is clean.● Processing transactions to the cash register by effectively and efficiently handing cash and credit payments.● Maintaining petty cash logs, receipts and balances on a daily basis.● Assisting patients, relatives, staff and the general pubic with any bills, charges, balances, mode of payment etc.● Maintaining daily, weekly and monthly report of transactions.Key Achievements:● Advocated for additional lines in our PABX for easier communication. ● Ensured that the quality of customer service was above par and recommended various improvements which greatly enhanced customer service relations. ● Ensured that all workings are completed in a correct, cost effective and timely manner in alignment with specifications and quality requirements.● Implemented a novel filing system which reduced file retrieval time by 50%.● Reorganized backroom operations which increased efficiency by 30%.