Business Platform Owner
Current
Feb 2022 - Present
AeroLeads people directory · profile
Joseph Terry Email & Phone Number
Bridging gaps between people, process, and technology | Data & Analytics, CRM Product Owner, Sales Operations
at
Allied Solutions LLC
1 work email found
@alliedsolutions.net
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Bridging gaps between people, process, and technology | Data & Analytics, CRM Product Owner, Sales Operations
Location
Carmel, Indiana, United States
Who is Joseph Terry? Overview
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Quick answer
Joseph Terry is listed as Bridging gaps between people, process, and technology | Data & Analytics, CRM Product Owner, Sales Operations at Allied Solutions LLC, based in Carmel, Indiana, United States. AeroLeads shows a work email signal at alliedsolutions.net and a matched LinkedIn profile for Joseph Terry.
Joseph Terry previously worked as Business Platform Owner at Allied Solutions Llc and B2B CRM Consultant at Extended Stay America. Joseph Terry holds Master Of Business Administration - Mba, Information Technology from Western Governors University.
Company email context
Email format at Allied Solutions LLC
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{first}.{last}@alliedsolutions.net
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Profile bio
About Joseph Terry
Accomplished manager with proven ability to use data and analytics to drive organizational change across multiple channels. Known as a critical thinker able to forge working relationships at all levels. Proven success in leading and organizing project teams to tackle multiple projects and meet deadlines in an agile environment. Recognized as an enabler for team growth and success. Key skills include:Team Leadership - Process Improvement - Data and Analytics Management - CRM Product Ownership – Lean Six Sigma - Productivity Enhancement - Project Management - Sales Analytics - PowerBI - Requirements Gathering - Excel - Data Visualization
Listed skills include Process Improvement, Crm, Management, Cross Functional Team Leadership, and 22 others.
Current workplace
Joseph Terry's current company
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10 roles
Joseph Terry work experience
A career timeline built from the work history available for this profile.
B2B Crm Consultant
Aug 2020 - Apr 2022
Sales Excellence Technology Manager
Nov 2020 - Feb 2022
Crm & Analytics Manager
- Led development and execution of Customer Relationship Management (CRM) vision & Data analytics strategy supporting Sales and Customer Service and finance functions. Led team to understand stakeholder requirements and.
- Improved sales team effectiveness 25% utilizing data visualization PowerBI dashboards to incentivize national sales teams.
- Improved Dodge construction lead conversion process by analyzing conversion data and developing interactive reports for managers to monitor response rates.
- Transitioned reporting solutions from an obsolete data warehouse to MS Azure cloud
- Improved release deployment by 50% by implementing agile team processes for enhancements and requirement reviews with business and IT partners
- Improved customer satisfaction by established standardized performance metrics identifying root cause issues such as system utilization, response times, and ease of use.
Dec 2018 - Jun 2020
Crm Manager
- Planned, developed and implemented CRM tools in support of Field Sales. Managed relationships and cross functonal projects including Field Sales, Sales Leadership, Sales Operations, IT and Marketing. Business lead for.
- Deployed MS Dynamics CRM to 700 Sales Users across North America, Latin America, and Europe.
- Developed $1.2M business case to migrate legacy CRM system from Siebel to MS Dynamics CRM
- Managed Residential quote team to ensure timely execution of $100MM annual quoted sales
- Created $300K in annual savings by standardizing sales processes across multiple CRM systems.
- Deployed Oracle Siebel CRM to 50 consumer sales users including creation of functional specifications for user interface, data migration, and reporting metrics
Aug 2012 - Dec 2018
Crm Analyst
Led testing work stream of the main deployment of Siebel CRM to 350 sales users. Provided support for sales CRM applications. Managed process improvement & technology projects to improve performance across nationwide sales force.- Led Six Sigma project with a cross-functional team to eliminate unprofitable quoted jobs for Steelcraft brand products..
Feb 2008 - Aug 2012
Business Process Analyst
Managed process improvement & technology projects to improve performance of customer service organization. Provided data analysis in order to make data driven business decisions.- Developed and managed a Lean Six Sigma program for the customer service organization to standardize and drive process improvement efforts at multiple locations- Performed Value.
Sep 2004 - Feb 2008
Builder'S Hardware Specialist
Designed customer key systems to fulfill order requirements. Coached team members on proper use of tools and methods to achieve improved results for order processing.- Developed tools to generate sales leads from data mined from business system
Apr 2002 - Sep 2004
Customer Service Quality Auditor
Monitored inbound calls to ensure quality customer service. Coached technicians on methods to improve customer satisfaction. Compiled data from audits to track overall customer satisfaction. - Improved team efficiency 25% by implementing a database to track and report audits across multiple call centers- Reduced number of missed quality audits by 90%.
Feb 2001 - Mar 2002
Technical Support Representative
Provided computer phone support for business and home customers.
Oct 1998 - Mar 2001
3 education records
Joseph Terry education
Master Of Business Administration - Mba, Information Technology
Western Governors University
Professional Sales Management Certificate, Sales Management
Ball State University - Miller College Of Business
Bachelor Of Science - Bs, Project Management
Colorado Technical University
FAQ
Frequently asked questions about Joseph Terry
Quick answers generated from the profile data available on this page.
What company does Joseph Terry work for?
Joseph Terry works for Allied Solutions LLC.
What is Joseph Terry's role at Allied Solutions LLC?
Joseph Terry is listed as Bridging gaps between people, process, and technology | Data & Analytics, CRM Product Owner, Sales Operations at Allied Solutions LLC.
What is Joseph Terry's email address?
AeroLeads has found 1 work email signal at @alliedsolutions.net for Joseph Terry at Allied Solutions LLC.
Where is Joseph Terry based?
Joseph Terry is based in Carmel, Indiana, United States while working with Allied Solutions LLC.
What companies has Joseph Terry worked for?
Joseph Terry has worked for Allied Solutions Llc, Extended Stay America, Dormakaba Americas, Allegion, Plc, and Ingersoll Rand Security Technologies.
How can I contact Joseph Terry?
You can use AeroLeads to view verified contact signals for Joseph Terry at Allied Solutions LLC, including work email, phone, and LinkedIn data when available.
What schools did Joseph Terry attend?
Joseph Terry holds Master Of Business Administration - Mba, Information Technology from Western Governors University.
What skills is Joseph Terry known for?
Joseph Terry is listed with skills including Process Improvement, Crm, Management, Cross Functional Team Leadership, Customer Service, Six Sigma, Sales Operations, and Sdlc.
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