Joseph Jacobson Email & Phone Number

Birmingham, Mi, Us

St Louis Park, Mn, Us

- Manages cloud engineering team delivering Sitecore solutions on Azure, AWS and on premise- Engages with client technical representatives in pre-sales, solutioning and implementation- Standardizes infrastructure delivery model for PaaS and Kubernetes projects- Details best practice security audit procedures for Sitecore implementations- Trains maintenance teams in standard response procedures for infrastructure incidents

St Louis Park, Mn, Us

Seattle, Washington, Us

- Specialized in providing automation and superior IT deliverables to Fortune 500 companies- Programmed user friendly .NET/WPF application to support complex SCCM operations- Developed wipe and load Windows 10 upgrade task sequence for 55,000+ client computers

Fargo, Nd, Us

- Responsible for day to day management and development of Windows Server infrastructure and Microsoft Azure stack. I collaborate closely with the software release team, stable development teams and application support teams.- Visual Studio 2013-2017, Git, TFS, Powershell, Microsoft Server, IIS, Azure ARM resources, Azure OMSSuccesses include:- Automation of .NET code releases reduced artifact deployment time down by over 45 minutes per deploy and largely eliminated deployment errors- Automation of service account maintenance eliminated the largest single source of critical outages- Developed wide range of Powershell utility scripts to automate administrative tasks- Assisted with initiative to automate all Azure PaaS and IaaS infrastructure managed by the infrastructure team using ARM templates- Captured server configuration into a extensible set of Desired State Configurations and automated the SDLC for deploying configuration changes

Fargo, Nd, Us

- Responsible for operational maintenance, troubleshooting and incident resolution for .NET suite of applications. I worked closely with customers, business stakeholders and technical SMEs to resolve a wide variety of application errors and incorrect behavior.- Visual Studio 2013, .NET development, SSIS, MS SQL

- Systems and network administration, web development- Windows Server and AD; VSphere, Citrix, Shoretel, Nginx, and Exchange management; Laravel and RoR development and maintenance; Dreamhost and AWS hosting, Vagrant and Docker implementation.Responsibilities include:- Train junior technicians to handle level 1 technical responsibilities- Diagnosis and resolution of escalated technical tickets- Identify and document previously unrecorded technical systems in production- Implement server upgrades per client needs- Review and test staged code before release to production- Meet with client and track new requirements for custom software

- Lead technician for Texas hill country IT startup. Provided technician management, customer support and technical direction. - Microsoft office and Windows 7, Google apps for business, Office 365, VOIP phone systems, Microsoft Server and AD, Printer and Desktop support.

Santa Clarita, Ca, Us

- Performed hardware and software troubleshooting, maintenance, installation and upgrade for a campus-wide network of 1350 workstations; diagnosed and performed onsite repair

- Performed maintenance on a state camping facility, including electrical and plumbing repairs, extensive grounds keeping; maintained repair equipment (chainsaws, mowers, etc)

- Perform routine automotive maintenance and repair

Master Of Science In Mathematics

Computer Science