As a Departmental Analyst, I lead efforts to implement and optimize electronic case management systems, ensuring accessibility and efficiency for staff and consumers. My role encompasses training, data analysis, system testing, and adaptive technology solutions. Leveraging expertise in IT systems and accessibility, I drive innovative solutions to enhance service delivery and compliance.

As a Broadcast Production Specialist, I operate cameras for live multi-camera broadcasts, ensuring smooth transitions and high-quality visuals for networks such as Big Ten Network, Fox Sports Detroit, and ESPN. I design and manage on-screen graphics to enhance broadcast quality and improve viewer engagement while directing and producing live events by coordinating cross-functional teams for seamless productions. Serving as the Technical Director, I manage switching systems and oversee the flow of live broadcasts to ensure consistent, high-quality output.Additionally, I provide real-time replays for sports and live events, delivering critical highlights and instant feedback to enhance the audience experience. I utilize scorebox systems to display real-time scores and stats, ensuring accurate and reliable information throughout live sports broadcasts. As an audio technician, I manage audio levels and equipment, ensuring clear and balanced sound quality. My role also includes performing field engineering tasks, such as setting up and troubleshooting audio-visual equipment on-site and laying fiber to ensure proper connectivity for multi-camera and live broadcast setups. I support various production needs as a utility, including cable management, equipment setup, and other technical requirements necessary for successful live broadcasts.

I partnered with senior stakeholders, subject matter experts, and end-users to collect and document business requirements, ensuring strategic alignment with project objectives and organizational goals. I chaired the IT Goals Committee, leading 12 sub-committees and collaborating with senior IT leaders to advance departmental initiatives through structured progress monitoring and strategic updates. By directing sprint planning, reviews, and retrospectives, I enhanced team productivity by 75% and fostered a culture of continuous improvement.I led cross-functional teams to deliver high-impact features on time, aligning closely with the product roadmap while managing and prioritizing the product backlog. This involved balancing stakeholder requests and technical constraints to maximize business value. Additionally, I facilitated user testing and feedback sessions to validate deliverables and implemented data-driven enhancements. To communicate complex system changes and process improvements effectively, I developed workflow diagrams and process models, ensuring transparency and alignment throughout the project lifecycle.

I led initiatives focused on knowledge sharing, team growth, and strengthening the company's external technology brand. I directed and produced bi-weekly internal IT newsletters and educational videos, resulting in a 240% boost in team engagement and promoting ongoing technical education. To enhance external visibility, I drove strategic sponsorships and engagement at industry conferences, establishing our presence within the tech community.I collaborated with the Talent team to streamline IT hiring processes and managed the IT Summer Team Member program, providing over 50 interns with valuable project-based learning experiences. Additionally, I supported career development within IT teams by conducting assessments, recommending growth opportunities, and revising training materials to reflect current technologies. I partnered with IT Coaches to deliver training follow-ups and facilitate smooth transitions for new program graduates, ensuring sustained professional growth and successful integration into their new roles.

I successfully organized and led events ranging from large outreach gatherings to smaller development dinners, demonstrating strong project management and event coordination skills. I recruited, trained, and managed a team of over 120 year-round and summer staff and volunteers, ensuring seamless execution of initiatives and fostering a collaborative work environment.I led the organization’s largest fundraising campaign, raising $1.6 million to support future programming and strategic initiatives. I coordinated with state-level organizations, architects, and contractors to define project objectives, allocate resources, and ensure alignment with organizational goals. I maintained comprehensive project documentation and progress reports, providing transparency and accountability to stakeholders.I oversaw social media presence across multiple platforms, boosting community engagement and driving participation through targeted marketing strategies. I achieved a 149% increase in Cub Scout Camping attendance by executing data-driven marketing campaigns. I managed a $400,000 program budget and delivered a record net budget of $149,609 in 2022, showcasing strong financial management and strategic planning abilities.

As a Program Specialist, I provided financial oversight and program leadership for D-Bar-A Scout Ranch, successfully managing budgets and directing staff and volunteers to achieve key objectives. I developed and implemented a COVID-conscious summer camp plan, ensuring a safe and effective environment for Scouts BSA and Cub Scouts.During the 2021 summer season, I achieved a 149% increase in Cub Scout Camping participation through targeted marketing strategies and enhanced communication efforts. I managed and supported a large team of volunteers and employees, providing training, guidance, and leadership to drive program success and maintain high engagement levels.

During my time as Council Program Director, I spearheaded the evaluation, development, and implementation of innovative programs, driving significant improvements in the overall scouting experience and increasing youth camp attendance by 190% over five years. I demonstrated strong project management and leadership skills by recruiting, training, and supervising a diverse seasonal team of 80+ staff members and 2 full-time employees to ensure high-quality program delivery.Additionally, I managed the screening, coordination, and support of over 40 volunteers, fostering a collaborative and engaged environment. I directed fiscal management and budget oversight for camp programs, effectively managing an annual budget of $500,000 to achieve financial and strategic goals.Played a key role in the development and ongoing management of the organization’s website and social media platforms, enhancing digital engagement and visibility. Successfully led the council’s largest fundraising campaign, raising $1.6 million to support future programming and strategic initiatives.

While working as a Graduate Teaching Assistant, I supervised the university’s audio studio facilities and staff, ensuring smooth day-to-day operations and delivering high-quality output for academic and live productions. I managed inventory for audio and broadcasting equipment, maintaining accurate records and ensuring the availability of resources to support various projects.For academic and live events, I soordinated the setup and teardown of video and audio equipment, providing technical expertise to optimize performance and enhance the quality of campus events. I supported the management and instruction of audio and broadcasting courses, assisting students in developing technical skills and mastering key concepts.Leveraged strong communication and organizational skills to facilitate collaboration between staff and students, driving successful project execution and knowledge transfer.

Led the recruitment, training, and supervision of a program staff of 30+ members across 13 camp areas, ensuring a high standard of performance and exceptional camper experience. Oversaw daily camp operations, including logistics, staff scheduling, and program activities, to maintain smooth and efficient processes.Delivered excellent customer service by addressing camper and parent concerns, ensuring satisfaction and safety throughout camp operations. Cultivated a positive and inclusive camp culture, fostering teamwork, engagement, and collaboration across staff and campers.