Joseph Murtagh Email & Phone Number

HQ- Newark Penn Plaza

• Major Activities
• Directs the Alternative Fuel Technology Bus Programs, including Low Emission Compressed Natural Gas (CNG), Zero Emissions, High Voltage “HV” Battery Electric, and future Fuel Cell / Hydrogen technologies across the.
• Directs staff in the preparation of applicable maintenance activities that assist in the rollout of Zero Emission Bus Program across multiple garage locations.
• Directs staff in the development and or implementation of specific MSOP’s, job aids and other communications relating to the repair process and maintenance requirements of Zero Emission buses.
• Directs staff to ensure that garages operating Zero Emissions buses and charging infrastructure are made aware of all current and future published safety standards and have all the required PPE & HV Tooling outlined by.
• Directs staff responsible for monitoring the bus telematics system & team which investigates quality issues that have been identified as new or emerging issues and works with bus OEM’s to bring about faster resolution.

Newark NJ -Corporate Headquarters

- Main Functions - Manage the Advanced Fuel Technology Bus Programs, including Battery Electric, Compressed Natural Gas (CNG), and future Fuel Cell / Hydrogen technologies across the Cruiser and Transit Bus Programs. - Ensures timely program implementation and that training and maintenance procedures are developed.- Work with bus manufacturers and supplier.

Mahwah New Jersey

Manage the Technical Center Operation and staff. Complete engineering investigations of problem and proto-type vehicles, new vehicle preparation, maintenance, diagnosis and repair of all JLR vehicles. Co-manage fleet management activities, ensuring vehicles are managed through usage life cycle. Ensure all repairs and rework activities are performed before.

Mahwah, New Jersey

Managed the Retailer Technical Support Group "HelpLine" that provides technical repair guidance to the JLR retail network to fix problem vehicles. Managed budget and interfaced with purchased service company. Developed and managed the warranty prior approval process for specific components. Planned and implemented new HelpLine structure into specialized.

Mahwah New Jersey

Provided local implementation and ongoing support for new and existing vehicle diagnostic systems hardware and software. Worked with retailers to identify and gather data related to specific concerns with the diagnostic tool or software. Work in conjunction with engineering teams in support the Concern Id and Fix process. Assembled and chaired a focus.

Mahwah, New Jersey

Responsibility for vehicle quality issues in local market. Managed the technical interface between the Technical Service Department of Jaguar Cars, Authorized Jaguar Retailers and Jaguar Cars UK engineering and plant vehicle teams. Monitor, analyze and communicate vehicle quality and service problems to engineering, manufacturing and to the retailer.

Mahwah, New Jersey

Mahwah, New Jersey

Lyndhurst, New Jersey

Bachelor Of Arts - Ba, Automotive Operations & Management

Associates Of Applied Science, Automobile/Automotive Mechanics Technology/Technician