Joe Olsen Email & Phone Number

Costa Mesa, Ca, Us

• Responsible for strategy and management of the Enterprise Project Management Office (EPMO) and post M&A Integration Management Office (IMO).• Led the strategic and operations planning process across the portfolio of key critical initiatives to drive the business, and partner with cross-functional teams (internal and external) to deliver them.

Costa Mesa, Ca, Us

• Responsible for strategy and daily operations of customer relationships, retention, profitability, and growth for MeridianLink’s Verification Data Access (VDA) customer base.• Developed and implemented a new Customer Relationship Management program.

Draper, Ut, Us

• Responsible for the overall operations of the business in the areas of Sales, Marketing, Product Management, Software Support, Strategic Partnerships, Accounting, M&A, Legal, Compliance, and HR.• Partnered with a world-class leadership team to scale the business which ultimately resulted in the acquisition by MeridianLink in December 2020.

Lehi, Ut, Us

• Founding member that built from scratch an award winning global corporate Learning Management System (LMS) engineered to inspire learning and fuel business productivity.• Organized and led teams over the areas of product development (domestic and offshore), professional services, partner integrations, customer support, IT, and compliance.• Received several Angel investor interest but decided to bootstrap. Torch LMS was acquired by Absorb Software to expand reach in the growing global learning technology market.

Orem, Ut, Us

• Led a strategic program of 10 cross-functional teams chartered to drive process automation, technology stack rationalization, and investment into new technologies. Teams spanned across the corporate office, 6 subsidiaries and over 150 applications.• Developed numerous automated solutions and was selected to present at the 2010 National AGC Convention of 4,000+ attendees.

London, Gb

• Responsible for providing superior client experiences by delivering on a variety of engagements ranging from internal audit (business process and IT), financial statement audit to third party reporting and other custom issues-based solutions.

Round Rock, Texas, Us

• Led sales and marketing efforts to promote Dell products to university faculty, staff, and students. Built strategic relationships with decision makers at the Business School, Law School, and University Bookstore.

Redmond, Washington, Us

• Led customer service and upsell teams. Expert in the use of Microsoft products and services. Awarded the top customer service award by Microsoft management (Q4 – 2002).

• Served for two years as a volunteer missionary in Majuro, Marshall Islands. Fluent in Marshallese.