Joseph Place, Peng, Mba Email & Phone Number

Aurora, On, Ca

DIG is a developer/sponsor of Broadband Infrastructure in the Project Finance space, via P3 ( Public Private Partnerships ) and JV structures. DIG brings together key experienced veterans of the finance, telecom/technology and engineering sectors. DIG designs, builds, manages and finances FTTP (Fibre to the Premise) Infrastructure projects, in North America, along with ancillary smart city revenue generating infrastructure such as smart parking, smart kiosks, smart lighting, etc. DIG builds critical broadband infrastructure for the next 100 years. www.diginfragroup.com

Greater Toronto Area, Canada / Panama City Panama

As the principal consultant I provide technology and business consulting, strategy and professional services to key enterprise accounts and government agencies. Specific actions and responsibilities include:• Guide clients through planning of Technology transformations including architecture, preparation, sourcing, and execution.• Establish and support the product development process for technology-based service providers.• Participate in executive level steering committee with client’s top executives.• Solutions to increase productivity, reduction of costs, mitigation of risk and maximizing competitive advantage.• Analyse emerging technologies and provide clients and identify potential risks and rewards. • Provide best practices for the implementation of technology-based initiatives.• Manage projects with teams of varying sizes. Applying proper project management techniques to ensure the successful completion of each project.As the top executive I am directly responsible for:• All fiscal matter of the company• Defining business development programs and establish targets and goals for each fiscal period.• Quality of all work done by the firm.• Building and supporting the teams needed to meet the need of client’s projects.

Toronto, Ontario, Canada

• Canadian lead on smart city architecture, networking, and implementation• Work with teams of various disciplines and develop overall budgets for smart city projects• Work with capital companies to develop creative solutions for funding projects• Help clients define and follow through on their smart city strategies• Provide clients with technology-based guidance focused on how to increase efficiencies, reduce costs, mitigate risk and maximize competitive advantage• Analyse emerging smart city technologies and provide clients with direction on the risks and rewards that may be seen through implementation • Provide best practices for the implementation of smart city technologies and effective execution

Aurora Ontario

• Provide strategy, consulting and professional services to cloud and managed service providers• Establish and support the product development process for cloud and managed service providers• Guide enterprise clients through planning of IT transformations including cloud readiness, preparation steps, RFP process and migration.• Help enterprise clients define and follow through on their strategies for private and public cloud adoption• Provide clients with technology based guidance focused on how to increase productivity, reduce costs, mitigate risk and maximize competitive advantage• Analyse emerging technologies and provide clients with direction on the risks and rewards that may be seen through implementation as well as provide best practices for the implementation. • Define business development programs and establish targets and goals for each fiscal period.• Do presentations and participate in discussions with client’s top executives. • Directly responsible for all design work being done by the firm.• Manage projects with teams of varying sizes. Applying proper project management techniques to ensure the successful completion of each project. Building and supporting the team needed to meet the project’s needs

Toronto, Montreal, New York

• Key member of the executive team guiding the strategy and management of company• Establish fiscal budgets for company• Review and approve head count plans for company each fiscal year• Develop and define new lines of business, partnerships, and markets• Actively qualify large complex opportunities with Account Executive and customers• Work directly with customers on large complex deals to develop and position solutions • Work directly with customers as engagement manager on large complex projects• Oversee project delivery team and ensure the successful execution of all projects

Toronto, Canada Area

• Key member of the Cloud and Managed Services (CMS) strategy and management team• Define and manage the CMS engagement process• Establish all processes and deliverables for the Operations team• Establish fiscal budgets for Operations Team• Produce Head count plan for Operations team each fiscal year• Actively qualify complex opportunities with Account Executive and customers• Work directly with customers on complex deals to develop and position solutions• Work directly with customers as engagement manager on complex projects• Oversee project delivery team and ensure the successful execution of all projects

Thornhill, On

• Reporting directly to the Vice President of Sales for Cloud and Managed Services (CMS).• Key member of the CMS strategy and management team. • Define and manage the CMS sales engagement process.• Act as backup to the VP of Sales on all CMS funnel management and sales forecasts activities.• Establish all processes and deliverables for the Solution Architect team.• Establish fiscal budgets for Solution Architect Team.• Produce Head count plan for Solution Architect team each fiscal year.• Actively qualify complex opportunities with Account Executive and customers.• Work directly with customers on complex deals to develop and position solutions.

Toronto, Canada Area

(Formerly Cogeco Data Services)• Work tightly with the Director of Customer Assurance to ensure proper levels of support and quality of service for customers.• Establish all processes and deliverables for the service Management Team.• Establish fiscal budgets for Service Management Team.• Produce Head count plan for service management team each fiscal year.• Review and Report on Network and Customer Service KPIs and metrics.• Be an escalation point for high profile customers on all aspects of Service.• Establish the Service Management team as the customer advocate internally.• Work Closely with Network Operations Centre to ensure Service Levels are met• Directly support Sale team during RFP processes and critical customer presentations.

Toronto, Canada Area

(Fromerly Cogeco Data Services)• Lead a highly technical team of both Unionised and Non-Unionised.• Oversee OPEX and CAPEX budget spend for entire Operation team.• Produce Head count plan and budgets for next fiscal year.• Ensure Operations meets all KPIs and metrics and work with stakeholders to adjust as required.• Address all Customer and internal escalations.• Represent Operations in Executive strategy meetings.

Toronto, Canada Area

(Formerly Cogeco Data Services)• Report directly to Vice President of Operations and managed all aspects from Vice President level to front-line employees.• Oversee all aspects of the network operations for the production network and support systems.• Part of the team working directly with the Vice President of Operations to develop a strategic plan for Operations while remaining strategically aligned with the rest of the company. • Part of the management team at the table negotiating with CUPE 1 to ratify a new collective agreement.•Ensure all Key Performance Indicators for the support systems and production network are met while looking forways to continually better them.• Enable the team to meet Service Level Agreements (SLA) with the customer, and analysis breaches and pursue ways to mitigate breaches in the future.• Lead the investigation team for critical issues and establish an action plan to address and resolve the issues.• Provided direct support for the expressions of interest process that led to the sale of Toronto Hydro Telecom to Cogeco.• Institute and revisit policies and procedures related to network actions and customer interactions.• Ensure all policies and procedures are adhered to for all work being performed on the production network.• Oversee all aspects of customer services and act as the escalation point of contact for customer issues.• Compile monthly reports based on trouble ticket statistics indicating how successful we were in tracking to our internal KPIs and our Customer SLAs. • Act as prime for all disaster recovery actions required by Cogeco Data Services.• Member of the Heath and Safety committee• Member of the labour Management Committee

Toronto, Canada Area

• Report directly to Vice President of Operations and managed all aspects from Vice President level to frontline employees.• Oversee all aspects of the network operations for the production network and support systems.• Part of the team working directly with the Vice President of Operations to develop a strategic plan for Operations while remaining strategically aligned with the rest of the company. • Ensure all Key Performance Indicators for the support systems and production network are met while looking for ways to continually better them.• Enable the team to meet Service Level Agreements (SLA) with the customer, and analysis breaches and pursue ways to mitigate breaches in the future.• Lead the investigation team for critical issues and establish an action plan to address and resolve the issues.• Provided direct support for the expressions of interest process that led to the sale of Toronto Hydro Telecom to Cogeco.• Institute and revisit policies and procedures related to network actions and customer interactions.• Ensure all policies and procedures are adhered to for all work being performed on the production network.• Oversee all aspects of customer services and act as the escalation point of contact for customer issues.• Compile monthly reports based on trouble ticket statistics indicating how successful we were in tracking to our internal KPIs and our Customer SLAs. • Act as prime for all disaster recovery actions required by Toronto Hydro Telecom.

Toronto, Canada Area

• Directly support Account Directors by providing technical input to meetings with and presentations to prospective customers. • Work directly with prospective customers to determine customer’s telecom and networking needs.• Engineer technical solutions based on customer needs. Work with Operations to ensure complicated solutions meet with Operation’s standards.• Work with customer to refine solution to best fit their needs and look for opportunities to expand services being provided or proposed. • Work with Account Director to provide cost for given solution and provide a scope of work drawing to clearly provide details of solution for both the customer and Operations.• Review and sign-off on all orders being sent to Operations to ensure technical information is accurate and complete.• Organise monthly lunch and learn meetings to provide Account Directors with technical and market positioning training on the services provided by Toronto Hydro Telecom.• Meet periodically with Marketing to review services and provide customer feed back.• Meet periodically with Operations to discuss technical aspects of network and complicated orders.• Support customer when required during network troubles. Provide coordination and handoff of customer to the Network operations team and ensure issues get resolved.

Toronto, Canada Area

• Define business development programs and establish targets and goals for each fiscal period.• Provide clients with technology based guidance focused on how to increase productivity, reduce costs, mitigate risk and maximise competitive advantage. • Do presentations and participate in discussions with client’s top executives. • Directly responsible for all design work being done by the firm.• Analyse emerging technologies and provide clients with direction on the risks and rewards that may be seen through implementation as well as provide best practices for the implementation.• Manage projects with teams of varying sizes. Applying proper project management techniques to ensure the successful completion of each project. Building and supporting the team needed to meet the project’s needs• Design telecom systems such as fibre networks, telecom building infrastructure, IP networks, RF networks, VoIP systems, VoIP application development and network management systems.• Provide integration services for IP networks, VoIP Systems, points of presence, Network management systems and Packet cable VoIP systems.

Markham, Ontario

• Responsible for all engineering as the Engineer of Record for the company with the PEO for 2 years. • Established a successful business development program that brought the managers together to produce forecasts and set goals for the fiscal year. As a result of this program the company enjoyed increases in revenue and profitability from 2001 through to 2004 during which many companies were contracting due to the down turn in the high tech and telecom sectors.• Work directly with customer and ensure project team’s work met or exceeded the customer’s needs. • In 2002 moved into the lead position for individual revenue creation and held this position until leaving the company in 2004. • Manage projects with a team of up to 30 project coordinators, engineers, CAD designers and administrative personnel. Applying proper project management techniques to ensure the successful completion of each project as per the customer’s criteria.• Designed telecom systems such as fibre networks, telecom building infrastructure, IP networks, RF networks, cable placement in the right of way and fixed point to fixed point or multi-point wireless networks. • In 2002 was offered the opportunity to become a partner in the firm due to the success of the business development program and leading role with revenues.

Toronto, Canada Area

• Managed critical components of projects such as procurement of equipment, site construction and engineering.• Managed the technical infrastructure design team and brought the team into focus to ensure engineering could be completed in a timely fashion with tight coordination with the architect and other components of the overall building design. The team completed designs on over 25 telecom facilities across three projects.• Worked directly with clients to assess needs and review designs then work with the engineering team to complete design phase of the project. • Performed network design and integration, RF design and verification, -48VDC plant design, Technical Infrastructure design, quality control on systems design.

M.B.A., Finance And Negotiations

B.A.Sc., Electrical Engineering

Education record