Joseph Rivas Email & Phone Number

Austin, Texas, United States

Establishing a professional relationship with the client families to ensure all needs are met at the time of need or on a pre-need basis and all options pertaining to interment, cemetery property, and related merchandise and services exceeds the families’ expectations.Ensures compliance within state and industry regulations and in accordance with company policies and procedures by accurately completing required documents, insuring proper interment verification process and conducting random audits.Maintains strict adherence to pricing structures, meeting required timelines by submitting all contracts, required documents and payments to the Business Office.Protects confidentiality of company and client family information, including but not limited to sales and marketing programs, materials, names and addresses of client families and any additional related information.

As a service manager, I am responsible for planning, hiring, training, developing, and motivating servers and bartenders in the service department. I protect a safe environment with transparency and empathy to team members while maintaining profitability through revenue management. Staying focused on goals by tracking progress and adapting to the needs of the business.

Austin, Texas, United States

Oversee daily tasks on a shift-by-shift basis and assist the management team in administrative work, training, and ensuring a positive guest experience. Support and give direction to both front-of-house and back-of-house employees in their routines. Regularly check in with guests to find opportunities in the store and create smart goals with my team based on operation reports and feedback from peers and communicate them throughout my team.

Austin, Texas

Lead shifts and store operations to company standards. Ensure tasks and duties are done promptly and distributed evenly. Interact with customers and employees regularly. Will also take part in ordering and taking inventory or products to calculate sales. The job is preparing me for upper management such as assistant store manager and store manager.

Bee Caves Texas

Creating a welcoming and easy shopping experience for customers by organizing and displaying departments based on market demand which in return drove sales and moving products. Managing over associated to best represent the store and create a positive environment. Taking into consideration the season, economic class, current events, and sales numbers to plan my departments' success and layout for the best shopping experience.

Interdisciplinary Studies, Business And Psychology

Taking my classes fully online helped me be self-motivated, disciplined, improved my time management, goal setting, and team-building.

Business Administration And Managment, Business Administration And Management, General

Starting with community college gave me the flexibility to work and go to school at the same time. I plan to transfer to a four-year.

Master Of Science - Ms, Data Science