Joe Taylor Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Delivery: • Digital Transformation Programme Lead - responsible and accountable for the successful delivery of a multimillion, complex and award-winning customer-centric programme involving a joint delivery team of 20+ multidisciplinary consultants working alongside client staff• Portfolio management – Achieving both individual & team sales targets • C-Suite Support – Effectively Liaising with C-level clients, utilizing ‘client-first’ approaches • CRM - Seek & Develop new marketing partner relationships including 3rd party eco-system • Predict/Identify market trends, maximizing opportunities with new & current clients• B2B Consultancy - Tailored approach in developing cross cultural relationships• Generate & present detailed KPI reports for senior management• Product development Wider Contribution:• Line manager, coach and mentor to junior levels focusing on both personal and professional development.• Part of the Transformation & Organisational Change (TOC) Practice leadership team within UK Government Consulting.

London, United Kingdom

- Business Process Redesign (BPR) Specialist - working with 6 teams to redesign complex business processes reimagine with the customer at the heart- Visioning - Project Management - responsible for the creation and facilitation of governance, reporting metrics and management of risk tailored to the client and programme- Managing relationships - overseeing specialist suppliers and 3rd parties on behalf of the client to ensure key deliverables are achieved

Wellingborough, Northamptonshire, United Kingdom

- Successfully delivered the creation of an In-House Repairs Team (IHT) through in-sourcing and restructuring the repairs service • Project management, Top to Bottom – Work plans preparations, delegation of authority, product review & budget control of In-House Repairs Team (IHT). • Team Lead – Overview of 10 individuals including operational & IT specialists • Metric Forecasting – Staffing, resource & milestone analysis • Data Analysis & Interpretation – Evaluate & cross check information sources including savings forecasting & structure of IHT and ensured VFM• Stakeholder Management – Develop & nurture relative relationships, securing +£1M in contracts across 7 external specialist contractors • Operational Enhancement – Implementing IT tools, from – from design to UAT and co-ordinated training for +50 staff members• Best Practice Implementation – Review redesign process, utilizing technological advancements to reduce operation performances 15%- Technical knowledge - engaged with a range of external contractors and learnt specialist knowledge quickly including the social housing sector, insurance, TUPE and procurement

Leicester, United Kingdom

National Graduate Development ProgrammeTransport Strategy (September 2015 - January 2017)Technical Services Programme, Estates & Building Services (January 2017 - August 2017)