Joseph Kabbabe Email & Phone Number

* Over 15 years of progressive IT experience in Helpdesk Management, with an established record of exceeding customer expectations.* Consistent track record of using organizational and analytical skills to streamline Helpdesk procedures, minimize repair turnaround and customer downtime, maximize server uptime, and reduce expenditure.* Known as a challenge-motivated individual with excellent communication and interpersonal skills who works well independently as well as part of a team.* Skills include operations and systems management, client computing, project management and network administration. Major strengths include problem analysis and resolution, customer service and follow up and attention to detail.Specialties: * Desktop Support; IT Operations Management; Mentoring; Great Customer Service skills; Asset Management; Vendor Evaluation; Change Management; Contract Negotiation; Process Analysis and Documentation; Recruiting and Hiring; Conflict Resolution; Problem Solving.

Listed skills include Project Management, Software Documentation, Technical Support, Networking, and 26 others.