To maximize the sales and profitability of vehicles and associated products through the satisfaction and retention of customers.To develop the necessary sales organization and resource to achieve performance objectives. To ensure the optimum stock of vehicles is on premises and/or on order. To create an environment where the department and its employees develop and excel. To enhance the reputation of A.I.I. and Toyota of Gastonia at every opportunity when interacting with others.

Assisted attorneys by performing intake interviews for those who could not normally afford an attorney, but have legitimate legal claims.