Joseph Kicko Email & Phone Number

Birmingham, Michigan, United States

San Diego, California, United States

Senior developer and reporting analyst for five industry leading Multinational clients. Involved in client presentations for new product releases and custom reporting ad hoc requests.Designed and a new custom dashboard for our largest client to increase their agent’s marketing efforts and budget spending. Resulted 16.5k agent’s engagement increasing from 55% in 2022 to 100% in 2023.As project manager, built extensive product roadmaps and engaged in weekly strategy meetings to tackle multi department analytical ventures and software updates for our clients.Led the development and client integration of a new data export self-serve software product to combat existing lag times within large scale datasets.Queried and analyzed large data sets through SQL/Snowflake/Adobe & Google Analytics/Azure.Gave direction and insight to build internal breakdowns for account managers to analyze success of marketing campaigns deployed across different tactics to help secure two major client contract extensions.Generated reporting for client analysis of meta data & asset tagging for digital media & website tracking.

San Diego County, California, United States

Assisted the creation and rollout of a new CRM built for sales reps. Led trainings and trouble-shooting sessions for a network of 130+ colleagues to establish a smooth transition.Led to the integration of new workflows for the sales team to engage in clients faster through designing and scheduled testing of new CRM system features. Built and distributed monthly data Business Intelligence revenue reports for the U.S. Executive Director to capture data points and patterns within North America’s $750m revenue.Set technology forecasts & planning targets with product managers and realized 30% growth year over year from 2020-2022.Analyzed trends and impressions/views/engagements metrics to assist in digital marketing campaigns which drove a 25% increase in “Hot” sales leads.Conducted monthly analysis on data flows between the marketing CRM and sales BI system to measure the level of synchronized data available.Developed reports for new monthly product releases and yearly pricing updates for North America.Regional sales analysis by zip code resulted in an increase of instrument sales by 31% in North East U.S.

San Diego County, California, United States

Senior analyst position centered around CRM system management & development of BI/SAP statistical reports for product managers and senior management. Developed and maintained monthly data files for sales and budget conferences. Pulled data and created visuals for CRM metrics for each business quarter review. Main support contact for a sales team consisting of over 100 colleagues. Senior trainer for all new incoming US employees for company CRM software. Organized & maintained all incoming data for US CRM system for the marketing management and sales teams. Built queries and data reports through multiple software programs including SAP, ERP, BEX, AFO, and Power BI.

Encinitas, California

In this position as a Footwear specialist, I assisted customers in finding the perfect shoe or cleat that would help them achieve their maximum performance and feel the most confident. I used my knowledge from my sports experience to properly size and identify what type of shoe is right for them whether its running, soccer, football, basketball, lifestyle etc. Through this position I was been able to improve my communication skills with consumers and develop useful selling techniques that help my store achieve some of the highest results in the country.

Greater San Diego Area

In this position I was responsible for cleanliness of the dinning room and assisting servers/bar tenders with different task. At this job I further developed my communication skills and learned how to effectively work as a team player in a fast paced environment.

San Marcos, California

At this company I was responsible for greeting and seating all guests while also maintaining a clean dinning room for all guest. In this position I learned how to work within a team and developed strong time management skills.

Bachelor Of Science - Bs, Marketing, 3.9 Gpa

Activities and Societies: Extracurricular activities include semi pro soccer, field experiments, and market research studies.At this.

Associate Of Science - As, Business Administration And Management, General

Activities and Societies: Full time student athlete and member of the men's soccer team. Member of the honors society Phi Theta Kappa. 3.5.