Hi there! I'm Joseph Knaack and recently joined Gatewise as their Director of Sales. We are revolutionizing community access control services for ownership groups and management companies to maximize net operating income and enhance resident experiences. With a distinguished tenure as Customer Success Manager at Flamingo, I harnessed resident feedback to train onsite teams to go from reactive to proactive with data. Prior to ADT Multifamily and Flamingo, I served as the Director of Leasing at ATLAS, a 633-unit high-rise in Downtown Oakland, securing its rank as the #3 asset on J. Turner and Associates' 2021 ORA Elite 1%. My data-driven methodologies and forward-thinking strategies have consistently reshaped the property management sector, specifically the leasing and resident experience. I'm an ambitious and passionate results-focused sales professional with demonstrated success in driving business growth and customer satisfaction within the multifamily and proptech sector. Exhibited acumen in increasing online presence, managing a diverse portfolio of accounts, fostering an increase in client adoption and driving account expansions and upsells. Proven track record of streamlining onboarding processes, leveraging cross-functional collaborations, and nurturing lasting client relationships. Committed to personal and professional development with ongoing investments in coaching, advanced training, networking, and industry conferences.