Teaching Fellow / Teaching Assistant for the autumn semester class Commercial Functions in Biotechnology and Pharmaceutical Companies.

(a part-time contract role to support Anti Entropy in developing resources)• Consult on HR and operations projects• Knowledge management, documentation, project management, and process improvement.

• Designed hiring rounds, including advising hiring managers on system design, selection methods, and criteria.• Project management, including stakeholder management and managing schedules.• Oversaw the knowledge management system, including proactive content maintenance, resolving content gaps, and increasing accessibility for diverse user base.

• Designed standardized phonics curriculum, which received widespread adoption and was very well-received among staff.• Iterated upon specific content within a variety of course themes.• Designed procedures and documentation for staff record-keeping and reporting.• Represented company at promotional/marketing events.

• Reported to VP of HR and managed a team of five direct reports, running the HR function for ≈220 foreign employees in China: employee relations, compensation and benefits, terminations, transfers, performance management, and visas.• Served as trusted advisor to regional staff and campus principles on employee relations, labor law, and cross-cultural communication.• Handled terminations and transfers for foreign employees, including both voluntary terminations and involuntary terminations.

• Hired, trained, and managed a team of employees for boutique tutoring firm.• Owned full cycle recruitment, resulting in a reduction of ≈25% in cost per hire.

• Reported to Director of Education and managed a team four direct reports.• Owned full cycle recruitment, including hiring, training, and managing the operations team; reduced cost per hire by 25% and training costs by 45% through a variety of process improvements.• Improved staff scheduling by 20% by adopting improved scheduling system and communication procedures.• Improved transparency between internal teams by creating a Kanban system for cross-team collaboration.

• Reported to COO and managing a team of six direct reports; most senior HR role at the company.• Managed back-end operations from start to finish (capacity planning, inventory, processing, quality control).• Reduced cycle time by 30% (from 120 to 85 hours) through process improvement.• Ran full cycle recruitment.• Created and improved HR policies.

• Analyzed internal company operations, resulting in improved processes and reduced cycle time.• Hired, trained, and managed a team of junior-level operations associates.• Reduced turnover by improving onboarding and training.• Improved recruiting, as measured by cost per hire.• Centralized documentation by managing company wiki.

• Implemented and managed quality control system, resulting in reduced rework.• Increased standardization in hiring practices, resulting in an increased number of qualified applicants.• Full cycle recruitment for multiple full-time and part-time positions.

• Conducted interviews with more than 200 applicants.• Assessed more than 400 applicants using proprietary rubric.• Represented Vericant at promotional/marketing events.

Sino-American Talks was not a job, but rather was a personal project of mine dedicated to improving the relationship between Chinese and Americans. I perceived a lack of understanding and trust between the United States and China. A good relationship takes years to build, so let’s get started on smoothing that process along. Americans need a greater understanding of the Chinese perspective on Sino-American issues, and Chinese need a greater understanding of the American perspective as well. I organized events in Beijing, which featured speakers from both China and the USA, and which focused on a wide range of topics related to the two countries and their relationship.

Led a group of American teens on cultural excursions throughout Beijing, and acted as a coach/mentor to students studying Chinese and learning about China.

I assisted lawyers with their administrative needs, including client calls, scheduling, handling confidential information, and basic office coordination.

I taught private classes and small group classes in English and Chinese. I worked with adults and with children. Most of the English classes were intermediate (B1-B2 level), while the Chinese classes were complete beginners.

As an English teacher at Monkey Business, I was responsible for preparing two groups of adult Spaniards for the Cambridge B2 English exam, as well teaching five groups of youth level-appropriate material. I planed, prepared, and executed all lessons myself, as well as dealing with discipline issues with the younger learners.

I was responsible for the oral aspect of language education in the school's European program. This involved training other teachers in the proper use of English, as well as interacting directly with students, leading classes, and addressing individual concerns.

I was responsible for organization and managing weekly performances for an audience of 200+ people. This involved communicating directly with the performers, paying performers, and receiving inquiries after the show. I would also translate and interpret from English to Chinese.

I was the head teacher in a classroom consisting of 8-12 two and three year-olds, along with two assistant teachers. I planned and carry out the daily lessons, as well as organized the full curriculum for my class. I also ran various extra activities and supplemental classes, such as theater and juggling classes.

I taught one-on-one English classes to a wide age range of students for this private school.

While I worked with Dandelion Hiking, I served a double role as a secretary and as a hike leader. As a secretary I would translate emails and advertisements between Chinese and English, as well as contacting customers via telephone to confirm meeting times and locations. As a hike leader I would carry snacks and emergency supplies, and interpret between English and Chinese to insure smooth communication within the hiking group.

I was as an English teacher for a small class of 8-13 year old students. I organized lesson plans, activities, and took care of all aspects of running the classroom.