Joseph Low Email & Phone Number

Singapore

-Sourcing for opportunities in Air/Sea Freight, Land Transportation and Warehousing-Lead commercial discussions and RFQs-Account Management

Singapore

•Hunt for potential leads and develop new customers within the arena of eCommerce, Warehouse, distribution and freight•Lead commercial discussions with customers•Account management of won accountsAchieved sales of USD$14.4 million in 2023

•Provide operational support for GMNC and major accounts.•Respond in a timely fashion to requests for information about Country Operations capabilities.•Assist in the implementation of projects to acquire business and improve service quality.•Ensure individual assigned accounts' performance deliverables are met.•Identify country specific project risks and assist in the development of contingency plans.•Provide Country operational information to the Regional Operations group for RFQ’s.•Participate in Operations Projects teams and assist with the business acquisition and service improvement processes for GMNC and Major customers.•Assist in implementing change processes where required.ACHIEVEMENTS:•Attained STAR Award for Continuous Improvement•Achieved addtional yearly 10,000 EUR EBIT through project initiative

Singapore

•Responsible for the full chain of Singapore logistics including contacting suppliers in Europe to delivering to the end customersglobally•Managed a bonded warehouse under the care of a 3PL •Managed a self-owned warehouse with own van for local transport •Supporting various logistics projects•Ensuring a premium and best in class service to all end customersACHIEVEMENTS •Setup a Singapore Duty Paid warehouse

Singapore

•Overseeing operations to meet the customer’s requirements in warehousing and admin•Warehouse is a bonded regional warehouse serving local deliveries and regional countries•Managing 43 head count with a footprint of 26,115 SQM•Maintaining KPI/service levels, and preparation of KPI reports•Planning daily warehouse activities basing on customer’s orders•Import/export co-ordination and supervision•Ensuring compliance to safety & customs regulations and quality•Vendor Management – evaluating, selection & management ACHIEVEMENTS •Achieving 20 percent higher KPI than predecessors while improving quality and speed on shipments•Achieved savings of SGD 249,000 dollars annually•Engineered extra revenue of SGD 10,920 dollars yearly

Singapore

•Supporting H&M Singapore retail operations•Approving and controlling logistic costs•Preparing of financial reports including financial year budgeting •In-charge of local operations as well as import and export operations •Managing appointed service providers, ensuring KPI’s are met and optimizing performance•Ensuring cost efficiency and quality control within Singapore operations •Hiring and training staffACHIEVEMENTS •Started out since H&M started DC operations in Singapore as Operation Support •Promoted to Distribution Center Manager in 2012 •Achieved 90 percent DC Audit in first year •Attained a lower inventory shrinkage than the global benchmark •Achieved 17.04 percent cost savings monthly for picking in 2014 (SGD $30,000)•Planning lease project that could save potentially $1.2 million yearly•Conducted RFQ for freight and warehouse services•Completed migration within budget, timeline and retail requirements

Singapore

•Customer Service Liaison for customers from Asia Pacific Region•Overseeing operations to meet the customer’s requirements in warehousing and admin, managing 15 head counts•Vendor management•Hiring and training of staffACHIEVEMENTS•Named Best Site in DHL Supply Chain Singapore•Implemented a WMS process leading to 98 percent time savings for staff•100% KPI in all 3 departments

Singapore

•Started out learning the basics of logistics•Overseeing operations for 3 programs for DB Schenker•Vendor management•Hiring and training of staffACHIEVEMENTS•Promotion to Assistant Supervisor•Lead the sales team to retain a current customer•100% KPI and stock take