Joseph Pena Email and Phone Number
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With over two decades of experience across the legal, financial, and insurance industries; I am a critical thinker, who executes and produces successful results. During my professional and academic career, I have worked and collaborated with both domestic and international companies in Brazil, Canada, France, and South Africa. In South Africa, I had the opportunity to work alongside a group of peers, where we advised a local company in developing a marketing brand strategy, while aligning with their financial and sustainability objectives.In my current role at MetLife, I manage a high-stakes block of athlete TTD disability insurance, where I exceed my customer's expectations, while strategically working on and handling all incoming underwriting and claim submissions. In addition, I am responsible for all financial reporting, accounting, and making recommendations to internal financial partners ensuring the sustainability and precision of our disability program which covers over $1 billion in exposure. Dedicated to the financial protection of professional athletes, I bring a rigorous approach to tactical planning and a commitment to service excellence that anchors the integrity and performance of my skills at MetLife.I am a graduate of The Pennsylvania State University, where I majored in Political Science. Currently, I am pursuing my Masters in Management from the Gies School of Business at the University of Illinois, Urbana-Champaign.
Metlife
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Senior Business Procedures Consultant IiMetlife Jul 2022 - PresentNew York, Ny, Us•Manage block of professional athlete disability insurance with total exposure > $1B.•Manage and trouble shoot premium billing and collection process for the business, with annual revenue over $70M.•Monitor the injury and illness status of 200+ players bound in the insurance program.•Conduct and oversee the underwriting of athletes bound into the insurance program. •Conduct and oversee claims submitted for disabled players.•Process claim benefits for all approved claims. •Identify loss exposure and conduct analysis in order to mitigate any risk that may impact the program.•Prepare all monthly internal and external financial reports.•Conduct and oversee all monthly, quarterly, and yearly audits for the program. •Collaborate and maintain an effective working relationship with internal and external partners.•Prepare, review, and analyze contractual documents for the program. •Continuously analyze processes to identify opportunities to increase efficiency, reduce risk exposure and improve the customer experience.•Contribute to ongoing pricing, underwriting, claim, and risk strategies in order to drive current and acquire new business. -
Senior Business Procedures Consultant IMetlife Jul 2018 - Jul 2022New York, Ny, Us•Assisted with the management of a block of professional athlete disability insurance. •Developed and maintained an effective working relationship with brokers and professional sports leagues. •Underwrote players bound into the disability program. •Reviewed claim materials submitted for disabled players. •Tracked insured players and reported any injuries/illnesses.•Created and distributed a weekly injury watch list report.•Managed and conducted risk analysis on injuries/illnesses that may impact the disability program.•Reviewed and analyzed contractual documents.•Performed financial calculations and analysis for both leagues.•Conducted research, gathered data, and analyzed results to support various projects for the league's disability programs.•Contributed to ongoing pricing, underwriting, claim, and risk strategies in order to drive current and acquire new business.•Prepared and presented various ad-hoc reports for management.•Assisted with internal and external audits. -
Business Procedures Consultant IiMetlife Nov 2008 - Jul 2018New York, Ny, Us•Assisted with the management of a block of professional athlete disability insurance. •Maintained an effective working relationship with brokers and professional sports leagues. •Underwrote players bound into the disability program. •Reviewed claim materials submitted for disabled players. •Tracked insured players and reported any injuries/illnesses.•Created and distributed a weekly injury watch list report.•Managed and conducted risk analysis on items that impacted the program.•Reviewed contractual documents.•Conducted research, gathered data, and analyzed results to support various projects for the league's disability programs.•Prepared and presented various ad-hoc reports for management.•Conducted research and analysis on prospective customers. -
Financial ConsultantMetlife Apr 2007 - Nov 2008New York, Ny, Us•Provided financial support to large group insurance customers; regarding their dental, life, disability, and AD&D insurance.•Provided financial advice in the Request for Proposal process by participating in initial strategy meetings and ongoing strategy meetings.•Collaborated with Financial Consulting Services on underwriting and pricing of new and current group business.•Performed audits of financial performance guarantees and best practices.•Prepared monthly and quarterly financial reports.•Calculated and managed dividends, billing, expenses, renewals, and accounting for customer’s insurance products.•Partnered with administration team to prepare and finalize implementation requirements for claims, billing, and banking. -
Actuarial ConsultantMetlife Apr 2006 - Apr 2007New York, Ny, Us•Served as the contact for Hyatt Legal insurance regulations.•Researched and reviewed state insurance regulations.•Prepared actuarial and commission filings for insurance products.•Updated and maintained state insurance rate filing database.•Provided support to all institutional product areas for rate filing inquiries.•Created and developed a Broker Earnings Database.•Managed the yearly renewal of MetLife's liability insurance. -
Client Services AnalystMetlife Mar 2004 - Apr 2006New York, Ny, Us•Managed customer insurance benefits accounts with over 250k lives. •Calculated final dividend payments, financial accounting, expenses, and reserve estimates for assigned customers.•Performed product implementations for new customers.•Prepared and presented quarterly financial and administrative reports to customers.•Prepared and reviewed contractual documents. -
ParalegalMayer, Brown, Rowe & Maw Llp Jun 2000 - Mar 2004•Managed various projects for arbitrations and litigations in domestic and international legal cases.•Managed case files for both state and federal cases.•Managed and conducted all aspects of document discovery and trial preparation.•Conducted legal and factual research. •Created and maintained litigation databases.•Coordinated case reviews and regulatory examinations.•Collaborated with attorneys in the drafting of legal documents.•Translated foreign legal and financial documents.
Joseph Pena Skills
Joseph Pena Education Details
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Penn State UniversityPolitical Science -
University Of Illinois Urbana-ChampaignStrategic Leadership & Management -
Gies College Of Business - University Of Illinois Urbana-ChampaignManagement
Frequently Asked Questions about Joseph Pena
What company does Joseph Pena work for?
Joseph Pena works for Metlife
What is Joseph Pena's role at the current company?
Joseph Pena's current role is Strategic Leader | Tactical Thinker Passionate about Creating & Implementing Effective Business Strategies | MSM Candidate at Gies School of Business-University of Illinois, Urbana Champaign.
What is Joseph Pena's email address?
Joseph Pena's email address is jo****@****dex.com
What is Joseph Pena's direct phone number?
Joseph Pena's direct phone number is +173299*****
What schools did Joseph Pena attend?
Joseph Pena attended Penn State University, University Of Illinois Urbana-Champaign, Gies College Of Business - University Of Illinois Urbana-Champaign.
What are some of Joseph Pena's interests?
Joseph Pena has interest in Nfl, Technology, Dunkin' Donuts, Sports, Imdb, New York Knicks, Kindle, Nba, Children, Languages.
What skills is Joseph Pena known for?
Joseph Pena has skills like Insurance, Employee Benefits, Risk Management, Underwriting, Disability Insurance, Leadership, Research, Strategic Planning, Investments, Claim, Analysis, Social Media.
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