Founder/Principal
CurrentI partner with manufacturing/distribution companies in the B2B space addressing all of the links between Customer Interaction and Shipping. By focusing on Personnel Development, Process Optimization and Product Improvement, revenue is increased and expenses are decreased. • Operations & Manufacturing – Customer Service, Scheduling, Process Review, ERP, QualityAssignmentsManufacturing Company in NYProblem: Rapid growth required expanding the Sr. Management Team and promoting five employees to mid-level management positions. Strategy, leadership, time management, employee engagement, mentoring and scheduling were needed.Action: Established weekly 1:1 sessions focusing on leadership techniques, expectations, KPIs and accountability. Facilitated strategy meetings with Sr. Management adding focus. Helped develop procedures for Quality and Operations.Results: Organized processes for New Product Development, scheduling, Quality issues, and project estimates. Implemented “daily huddles” to share information.Value: Accountability was implemented at all levels. Time was used more efficiently, costs were reduced, and shipments increased.Manufacturing Company in MEProblem: Manual testing of tubing was slowing shipments.Action: As part of the design team, provided the PLC and controls for the material handling and semi-automated test system.Result: Testing time was reduced by 700%Value: Shipments were no longer restricted by testing permitting increasing revenue. Mfg Company in CT* Problem: Senior staff members were not engaged and accountability was nonexistent.* Action: Spoke with all involved personnel as well as support staff. Determined actions, individuals, and timelines to address and correct the issues. Implemented accountability to the team for maintaining the schedules.* Results: Improved engagement and developed a team approach to solving the problems. * Value: The CEO no longer had to search for order status. It was readily distributed.