I partner with manufacturing/distribution companies in the B2B space addressing all of the links between Customer Interaction and Shipping. By focusing on Personnel Development, Process Optimization and Product Improvement, revenue is increased and expenses are decreased. • Operations & Manufacturing – Customer Service, Scheduling, Process Review, ERP, QualityAssignmentsManufacturing Company in NYProblem: Rapid growth required expanding the Sr. Management Team and promoting five employees to mid-level management positions. Strategy, leadership, time management, employee engagement, mentoring and scheduling were needed.Action: Established weekly 1:1 sessions focusing on leadership techniques, expectations, KPIs and accountability. Facilitated strategy meetings with Sr. Management adding focus. Helped develop procedures for Quality and Operations.Results: Organized processes for New Product Development, scheduling, Quality issues, and project estimates. Implemented “daily huddles” to share information.Value: Accountability was implemented at all levels. Time was used more efficiently, costs were reduced, and shipments increased.Manufacturing Company in MEProblem: Manual testing of tubing was slowing shipments.Action: As part of the design team, provided the PLC and controls for the material handling and semi-automated test system.Result: Testing time was reduced by 700%Value: Shipments were no longer restricted by testing permitting increasing revenue. Mfg Company in CT* Problem: Senior staff members were not engaged and accountability was nonexistent.* Action: Spoke with all involved personnel as well as support staff. Determined actions, individuals, and timelines to address and correct the issues. Implemented accountability to the team for maintaining the schedules.* Results: Improved engagement and developed a team approach to solving the problems. * Value: The CEO no longer had to search for order status. It was readily distributed.

Working with the founder, we have implemented hybrid training and E-Learning courses.

Holiday Image is a full service design and sourcing firm specializing in 3D Visual Display Props and Free Standing Fixtures. focusing on holiday decor. Brought in to turnaround Operations by stemming employee departures, raising morale and improving profitability• Stopped employee departures by implementing a policy centered on respect and accountability.• Improved employee morale by equalizing employee benefits among departments.• Developed and implemented a scheduling process for product refurbishment eliminating overtime expenses.• Analyzed profitability of international transactions and implemented pricing algorithm to guarantee maximum return on more than $2M in quotations.• Created estimating process that standardized product descriptions, established pricing and optimized margins for more than $3M in domestic new orders.

MAC is a global supplier of world-class eddy current, ultrasonic, phased array, and flux leakage equipment for non-destructive testing of bar, tube, wire and parts. Provider of turnkey material handling conveyor and drive systems to meet customer specifications including layout, design, manufacture, assembly, set-up, installation and maintenance.Promoted to bring renewed enthusiasm, passion and direction for this private, family-owned leader in non-destructive testing. Led total operations. Directed 135 employees. Full authority for $33M P&L.Established strategic roadmap, enabling 50% growth and doubling profitability. Grew additional revenue by developing relationships with / securing multiple new customers in India. Negotiated contracts, significantly increasing region revenue 800% in first year. Spearheaded complete build-out and relocation of corporate offices, engineering, and manufacturing, enabling new market entry as world-class supplier. Boosted profitability by reengineering contract review process. Expanded into the Russian market, adding additional sales in excess of $5M.

Promoted to drive business performance and operational excellence. Led global sales and marketing, business development, product delivery, customer support, and global service operations in the Americas, Europe, and Australia. Directed 125 employees and $10M budget with full responsibility for daily operations. Doubled sales growth and significantly boosted revenue by transforming business model to address sales opportunities. Drove additional 70%+ YOY growth by securing CE approval to ship equipment to European Union. Achieved / maintained ISO 9001 certification. Implemented SMART Goals with Key Performance Indicators (KPIs).

Handpicked to create and implement a production scheduling system for the organization. Led procurement, shipping, and administration; directed 11 employees and $4.5M budget. Selected and installed Made2Manage ERP system, greatly increasing gross margins. Reengineered production scheduling process, improving accuracy and significantly reducing product delivery time. Established SOPs organization-wide; laying foundation for ISO 9001 certification.

Led design of systems for inspecting magnetic / nonmagnetic tubing and bar using customized eddy current and flux leakage methods. Incorporated analog and digital circuitry with emphasis on microcontrollers. Implemented CAD schematic and PCB layout software for use in hardware designs.

Retained after Matrix Instruments was acquired by Agfa Corporation in an expanded role which included design of digital circuitry, and linear and switching power supplies. Also managed the development of the first digitally controlled CRT Monitor for use in medical film recorders. Coordinated the design efforts both in the US and Europe; and met with customers to promote product and negotiate contracts.

Recruited to develop logarithmic data acquisition system and PLD-based network controller for digital image transmission as integral part of expanding into the medical diagnostic workstation provider market.

Specializing in Electronics, I taught evening Electrical Engineering students.

Quickly advanced from Project Engineer to Engineering Manager. Led the Analog/Digital Design Group, introducing new products, solving customer problems and providing additional revenue streams to the company. Focused on improving product performance utilizing signal filters, multiplexers, data acquisition and display systems.Products developed:Production Comparator (1987)Flux Leakage Tester for Inspection of Ordnance Parts (1986)Event Monitor (1985)

Combined Analog and Digital design techniques and embedded microcontrollers to develop circuitry for signal verification, rotational speed measurement and flux density measurement. Responsibilities included software, hardware, and documentation. These became standard features of company’s product lines for Nondestructive Testing.Products Developed: Output Processor (1984)

Provided essential digital design capability for the development of a multi-channel test system. Performed computer-based electromagnet design to improve performance of Nondestructive Test Equipment.