Joseph Maatouk Email & Phone Number

Australia

Key Responsibilities:- Led the implementation of comprehensive data governance frameworks into BAU to ensure compliance with regulatory standards- Collaborated with cross-functional teams to implement and assess data governance policies, procedures, and standards, ensuring alignment with business objectives and regulatory requirements- Developed and delivered training programs to educate stakeholders on data governance principles, practices, and their roles in maintaining data… Show more Key Responsibilities:- Led the implementation of comprehensive data governance frameworks into BAU to ensure compliance with regulatory standards- Collaborated with cross-functional teams to implement and assess data governance policies, procedures, and standards, ensuring alignment with business objectives and regulatory requirements- Developed and delivered training programs to educate stakeholders on data governance principles, practices, and their roles in maintaining data quality- Established and maintained a data stewardship program, fostering a culture of accountability and ownership of data assets and domains- Provided updates on progress, challenges, and strategic initiatives to leadership teams and committees- Performed evaluations of data risks and controls, assessing the effectiveness of existing measures for Critical Business Processes- Managed Data Quality Issues for the host division, ensuring effective issue identification, root cause analysis and remediation plans were conducted- Assisted in the UAT, delivery and training of Data Quality dashboards with the businesses, providing oversight on effective reporting, monitoring and investigation of the deterioration over the DQ score were appropriately operationalised- Collaborated with data stewards to populate and curate the enterprise data catalog, ensuring comprehensive and accurate lineage and metadata management.Key Achievements:- Successful delivery of the BCBS 239 data management program into BAU, resulting in stakeholders taking over and maintaining their data ownership obligations and ongoing practices- Recognized as the Group Risk Data Office consistent high performer throughout the embedding of governance frameworks within BAU Show less

Dubai, United Arab Emirates

Job Responsibilities:• Rolled out the Data Stewardship Certification program and subsequent maintenance.• Managed the data quality reporting framework, including monitoring and problem management.• Designed, implemented and delivered workshops, presentations, training manuals & documentation to thousands of staff.• Helped prepare reporting material for governance oversight committees.• Contributed to Government and Regulatory responses including data preparation, surveys and… Show more Job Responsibilities:• Rolled out the Data Stewardship Certification program and subsequent maintenance.• Managed the data quality reporting framework, including monitoring and problem management.• Designed, implemented and delivered workshops, presentations, training manuals & documentation to thousands of staff.• Helped prepare reporting material for governance oversight committees.• Contributed to Government and Regulatory responses including data preparation, surveys and analysis work.• Worked closely with the senior management team in the continual process, quality and productivity improvement.• Worked as the lead analyst and primary engagement point between external consultants, asset owners, data architects and business data stewards to capture detailed data requirements to enable data lineage work. Show less

Dubai, United Arab Emirates

Key Project as an Asst. Project Manager:• Data Center Cloud Migration Program (Data Quality Stream)Job Responsibilities:• Ensured that business requirements are captured across the different dimensions of data quality, and communicated so that user requirements and defined solutions are accomplished as per set objectives.• Conducted in-depth review of data quality metrics reporting and the enhancement of systems, procedures and standards to improve departmental… Show more Key Project as an Asst. Project Manager:• Data Center Cloud Migration Program (Data Quality Stream)Job Responsibilities:• Ensured that business requirements are captured across the different dimensions of data quality, and communicated so that user requirements and defined solutions are accomplished as per set objectives.• Conducted in-depth review of data quality metrics reporting and the enhancement of systems, procedures and standards to improve departmental capabilities.• Responsible for strategic project planning, design definition, project review and audit, progress monitoring, budget and cost management, as well as other activities to complete the project. • Provided approval for changes in the project scope, communicated terms and conditions with involved stakeholders, and implemented various quality control systems and procedures.• Identified and assessed risks/ issues and implemented mitigation strategies as per agreed plans before implementation.• Provided strategic advice to a high-functional team to communicate developments within the project and ensured that the most suitable processes/ procedures are developed to accomplish the mission and objectives and adhered with all relevant statutory requirements and other regulations. • Fostered safety culture in the workplace, ensured proper implementation and full adherence to Emirates’ policies and standards. Show less

Dubai, United Arab Emirates

Some of my core responsibilities were:• Demonstrate strong leadership in accomplishing the world’s best in-flight experience to meet Emirates’ vision and mission.• Supervise and train a diverse team of Cabin Crews; assess and evaluate their overall performance to ensure if further training is required.• Contribute strategic and innovative ideas to reduce expenses and increase profitability of the company.• Comply with local/ international civil aviation authorities, government… Show more Some of my core responsibilities were:• Demonstrate strong leadership in accomplishing the world’s best in-flight experience to meet Emirates’ vision and mission.• Supervise and train a diverse team of Cabin Crews; assess and evaluate their overall performance to ensure if further training is required.• Contribute strategic and innovative ideas to reduce expenses and increase profitability of the company.• Comply with local/ international civil aviation authorities, government legislation and international aviation standards.• Overall adaptability, innovation management and allocation of all resources (time, product and people) and ensuring appropriate matches between personnel.• Liaise closely with departments and individuals to accomplish assigned tasks.• Handle any challenges or issues in terms of safety, conflicts, service, and medical along with on-time performance for departures or arrivals. Show less

Dubai, United Arab Emirates

Some of my core responsibilities were:• Demonstrate exceptional Service Personality and ensure that all High-Value Customers are personally welcomed and acknowledged in their specific cabin.• Conduct evaluation of team’s performance and assess their strengths/ weaknesses to ensure standards are consistently met (customer, safety, security, and team).• Establish and develop policy and procedural changes to ensure legal and regulatory industry compliance.Some of my core… Show more Some of my core responsibilities were:• Demonstrate exceptional Service Personality and ensure that all High-Value Customers are personally welcomed and acknowledged in their specific cabin.• Conduct evaluation of team’s performance and assess their strengths/ weaknesses to ensure standards are consistently met (customer, safety, security, and team).• Establish and develop policy and procedural changes to ensure legal and regulatory industry compliance.Some of my core achievement was:• Proven track record of success in effectively managing and handling disruptive customer on EK0532 on 4th May 2011 DXB to COK, which made me a recipient of “Winner of Najm Merit Award” on 24th July 2011. Show less

Dubai, United Arab Emirates

Some of my core responsibilities were:• Take pride in immaculate appearance and be approachable, courteous and professional at all times.• Ensure customers safety and comfort throughout every flight and discretion when flying clients of high profiles.• Use tact and diplomacy to handle all kind of situations with passengers including customer complaints and customer refusal to follow some safety procedures.• Work under strict time constraints and pressure making swift and… Show more Some of my core responsibilities were:• Take pride in immaculate appearance and be approachable, courteous and professional at all times.• Ensure customers safety and comfort throughout every flight and discretion when flying clients of high profiles.• Use tact and diplomacy to handle all kind of situations with passengers including customer complaints and customer refusal to follow some safety procedures.• Work under strict time constraints and pressure making swift and efficient changes and decisions.• Sell duty free items on board to maximize profits.• Show passengers to their seats and provide special attention to certain passengers, such as the elderly or disabled.Some of my core achievements were:• Successfully conducted an onboard trial at EKO29 and accomplished the project within the given timeline which received recognition of “Winner of Najm Bronze Award” on 4th September 2008.• Rendered support in the Business Class Service trails on EK201 on 2nd June 2008 and received “Winner of Najm Merit Award” on 20th August 2008. Show less

Computer Business Applications

Microsoft Certified Systems Engineer

Satisfactory Completion Of Vce