Joseph Mabus (He/Him/His) Email & Phone Number

Chicago, IL, US

Management of strategic projects pertaining to implementation and expansion of core technology usage within Mastery Logistics's decentralized cloud architecture to increase stability of the platform, message transaction speed, and observability of overall system health. Noteable programs:- Onboarding vendor Kafka orchestration platform- Federation.

Chicago, Illinois, United States

Facilitating technology initiatives at scale for the Mastery Logistics - North division. The responsibility of the Agile Project Management team is to ensure coordination across development groups on large scale projects on shared services. This includes, but is not limited to: - Identifying and presenting success/risk criteria of projects to lead.

Chicago, Illinois, United States

Supporting the following disciplines through product and project management to ensure the following: - Site Reliability and Uptime - Platform Resource Provisioning - Release and Pipeline CI/CD - Security Compliance and Infosec- Telecommunications functionality

Greater Chicago Area

New Project Manager Organization within the company with the intended purpose of instilling Agile Methodologies into software development.Lead mutli-team projects pertaining to security compliance, system architecture, systems automation, network security, telephony, and database administration. Facilitate the agile software development of 4 full stack.

Chicago, IL

• Technical Product Owner focused on execution of projects for Dialog Analytics, the data science and conversation analytics platform for the analytics team of DialogTech's software engineering department. Position.
• Communicated internal and external stakeholder requests to the analytics software development team, interpreting business needs into quantifiable units of work.
• Maintained a well groomed backlog and development roadmap based on estimates of software delivery.
• Implemented department standards for velocity tracking of software development.
• Protected against customer churn by ensuring on time delivery of several critical integrations, saving 'at-risk' accounts from leaving for our competitors.
• Oversaw the development progress of multi-team initiatives such as obtaining a PCI AOC for handling user financial data.

A contract role in the marketing attribution space. The duration of the contract was for six months which led to an offer of permanent employment. As the Product Coordinator, I ensured timely delivery a key product out of beta which helps companies obtain search data on their prospective customers. Concentration of the role required thorough knowledge of.

Chicago, IL

• Guaranteed Rate is a residential mortgage in Chicago, Illinois. The company was a top 5 mortgage lender in 2016 with $22.9 billion in funded volume. I was hired as an IT Business Analyst to assist the flagship product.
• Documented and prioritized new development work in Confluence to build the IT department's backbone services like an event listener, business rules generator, and IM/Email/Push Notifications service. Architecture was.
• Led project to enhance appraisal ordering workflow, giving borrowers real-time insight into their orders.
• Launched a new proprietary CMS for 5000 internal users and groomed backlog of feature requests.
• Created a system performance score through data analysis of unused reporting to target slow systems and networks with the intent of decreasing execution time on 5 common actions inside flagship loan origination product.
• Wrote critical system outage policy to minimize down time of key systems which was adopted by entire department.

Chicago, IL

• As the Business Analyst of the Configuration Services Center, I operated within a team of process improvement professionals who monitor, report, and improve the process of configuring client technology.Primary.
• Developed new initiatives for in-house performance insight tools like dashboards in Power BI and Tableau so that floor managers can review open orders.
• Led 9 person team in a time study of the services catalog to determine actual bench time as a variable in a new pricing model.
• Built a data model for measuring 200 employees' performance based on basic utilization, quality control, and team contribution.
• Cut delivery time of 'held' orders by ~6 days with a new holding procedure.
• Participated in a facility redesign project by providing detailed metrics on conveyor versus pallet movement through the facility, in total over 200,000 units per month.

• As the Operations Manager, I was responsible for managing and executing daily operations including both internal and external company affairs.As the Operations Manager for Cutting Edge Connect (also Cutting Edge.
• Administrated company web presence and lead generation through Google Analytics, Google AdWords, LinkedIn, Facebook, Twitter, and many talent sourcing websites.
• On-boarded and supported all employees who used vendor CRM and recruiting software. Authored a 4-day training for all new employees to undergo as a result of this work.
• Generated reports for and led discussion of bi­weekly Project Manager progress meetings.
• Created all company business tools including company intranet, KPI reports, virtual conferencing environments, company process manual, interactive training materials, company letterhead, and all internal documents.
• Queried MySQL resume database of over 20,000 applicants to fill client talent requisition requests. Used a myriad of alternative sourcing strategies to source talent. LinkedIn x-ray searching, hosting talent events.

• Produced all candidate video profiles, graphic design concepts, and marketing materials.
• Assisted in all technical aspects of daily operations including process engineering and documentation, employee training, and technical support.
• Reported company activity including open accounts, candidate activity, and client feedback records.
• Conducted research and development for new business ventures.

Gurnee, IL

• Cutting Edge Connect provides a leading edge content management solution that affords corporations an efficient and cost-effective way to select and manage candidates. In this role, it was my responsibility to own the.
• Interviewed hundreds of end users to build a minimum viable product for an online video profile creation tool.
• Collaborated with executive team to build quarterly roadmap, highlighting potential revenue streams and products or features for existing offerings.
• Drafted prospectuses to assess build versus buy decisions.
• Created flow diagrams, wireframes, and Google Sites pretotypes for development team to build company website and ApplicantAdvantage.com, an online talent network.
• Acted as Junior Web Developer for design team, coding in HTML, CSS, and Javascript for company website.

• Captured special events with professional recording equipment on 3 man crew
• Edited video and authored DVD with AVID Express Pro
• Volunteered to re-brand company image and produce web materials to improve business.

• Assisted Media Center Director in curriculum and course design.
• Created promotional materials such as reading campaigns and library web site.
• Prepared purchase order requests and material replacement records.

Ba, Communication Studies

Activities and Societies: Paid Employee at Booth Library and Radio Station Hit Mix WEIU, Eastern Symphony Orchestra 2nd Violin.

Aa, Liberal Arts

Activities and Societies: College Choir (1 semester) Prairie Fire - college writing submission publication selectee 2006Liberal Arts.

Education record