Joseph Martin Email & Phone Number

Eau Claire, Wi, Us

Eau Claire, Wi, Us

Menomonie, Wisconsin, United States

Eau Claire, Wisconsin, United States

Eau Claire, Wisconsin Area

Altoona, Wisconsin, United States

Saint Paul, Minnesota

Plymouth, Mn

Oversaw a leadership team which directly supervised 7 departments with 75+ employees (Receiving, Order Filling, Transportation, Bouquet Production, Arrangement Production, Customer Service, & On-Site Movement).Developed and shared best practices across the company, including Lean Concepts, Training & Development Programs, and improved hiring/retention processes.Increased overall Operations productivity while simultaneously reducing head count by 12% and improving product quality. Mentored, coached and trained team members, many of which were later promoted within the company. Led cross-department initiatives to develop and pursue cost reduction programs. Developed and implemented data-based & process improvement solutions in a effective & timely manner. Implemented kaizen events to improve specific functions within the area. Reduced operating costs as a percentage of sales from 15.3% to 13.0% in 2 years by coaching and supporting my leadership team on continuous improvements and sustainment best practices.

Plymouth, Minnesota

Oversaw a team of 20 employees. Ensured the highest accuracy, quality and productivity to serve our external and internal customers. Met daily deadlines for loading trucks so that we met our delivery cut offs and expectations for our customers. Coached & trained employees to be accurate, productive while providing a safe environment to work. Used Lean Six Sigma to document, develop and improves processes. Reduced errors by 30% with a refreshed approach to the picking and loading processes.

Plymouth, Minnesota

Ensured accurate receipt of incoming product as well as timely and accurate restocking of ‘Ready-to-pick’ product for the Order Filling Team. Inspected product for quality daily and rejected product that did not meet specs.

Greater Minneapolis-St. Paul Area

Conducted daily pre-shift and weekly staff meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Developed and maintained exceptional customer service standards.

Certificate, Leadership Development, 4.0

Associate'S Degree, Supervisory Management, 4.0