Joseph Mast

Joseph Mast Email and Phone Number

Director, IT Process Engineering @ LK Packaging
los angeles, california, united states
Joseph Mast's Location
Greater Phoenix Area, United States
Joseph Mast's Contact Details
About Joseph Mast

With over seven years of experience in release engineering and application support, I am a passionate and skilled leader who strives to deliver high-quality solutions and customer satisfaction. As the Release Engineering Team Lead at Humana, I oversee the deployment, testing, and troubleshooting of software applications across various platforms and environments. I work with a talented and diverse team of Release Engineers, developers, and analysts to ensure the smooth and efficient operation of Humana's systems and services. I also collaborate with internal and external stakeholders to understand their needs, expectations, and feedback, and to provide them with timely and effective support and solutions. Some of my achievements include implementing automated testing and deployment tools, improving the performance and reliability of applications, and resolving complex and critical issues. I have strong skills in application support, customer satisfaction, and computer technology. I am motivated by Humana's mission to improve health and well-being, and I am committed to enhancing the quality and accessibility of healthcare for millions of people. I am always eager to learn new skills, technologies, and best practices, and to share my knowledge and experience with others. I am looking for an opportunity to continue to grow and contribute to Humana's vision and values, and to make a positive impact on the lives of our customers and communities.

Joseph Mast's Current Company Details
LK Packaging

Lk Packaging

View
Director, IT Process Engineering
los angeles, california, united states
Website:
lkpkg.com
Employees:
95
Joseph Mast Work Experience Details
  • Lk Packaging
    Director Of Process Improvement
    Lk Packaging Jun 2024 - Present
    United States
  • Humana
    Team Lead Of Engineering Dev Ops And Application Support
    Humana Oct 2022 - Jun 2024
    Phoenix, Arizona, United States
  • Humana
    Senior Site Reliability Engineer
    Humana Mar 2020 - Oct 2022
    Phoenix, Arizona, United States
  • Humana
    Release Engineer
    Humana Feb 2017 - Mar 2020
    Phoenix, Arizona
  • Insight Global
    Automation Engineer
    Insight Global Jun 2016 - Feb 2017
    Cincinnati, Ohio
  • E-Tech Associates
    It Consultant
    E-Tech Associates Mar 2015 - Mar 2016
    Cincinnati, Ohio
  • Whitewater Township Fire Department
    Fire Fighter / Emt
    Whitewater Township Fire Department Jun 2008 - Jun 2015
    Hooven, Ohio
  • Tech Medic
    Owner / Operator
    Tech Medic Jan 2010 - Mar 2015
    Greenhills, Ohio
    Tech Medic provides on site services for High Tech headaches. Services include system sales, service and installation for home and small business owners, Mac or PC it doesn't matter.
  • Mercy Hospital
    Ed Tech
    Mercy Hospital Jan 2008 - Apr 2009
    My position at Mercy Hospital involves perofrming EKG's on patients. Transporting patients to and from test's in the hospital. Assisting with medical procedures. And dressing wounds, and splinting as directed by a doctor.
  • Adgility
    Macintosh Engineer
    Adgility Jul 2007 - Nov 2008
    Provide On-Site support for Macintosh systems. System reloads, and training.
  • Signature Hardware
    Network Systems Engineer
    Signature Hardware Feb 2007 - Jul 2007
  • Arc / Pomeroy
    Level 2 Help Desk Analyst
    Arc / Pomeroy Sep 2004 - Feb 2007
    Provide Second Level telephone support for all aspects of deskside support. Also, act as the helpdesk to deskside liason, answering all questions for the deskside technicians, as well as contacting the technicians when an enduser calls for status reports.Also provide a dispatching function for the deskside technicians
  • Mclean County Board Of Education
    District Computer Technician / Network Systems Adm
    Mclean County Board Of Education Sep 2002 - Apr 2003
    As the sole computer technician for a district of 5 schools, and 3 office complexes, I was a very busy person. I supported over 300 IBM PC's with operating systems ranging from Win 95 to Win XP, the District MS Exchange Server, the STI School management software, the educational and file/print servers, and oversee the implimintation of the districts Active Directory, I had to automate most of the routine jobs. The majority of my time was spent working in each school on the upkeep of the systems, and the daily administration of 14 servers in a WAN, Microsoft Exchange Administration (5.5 and 2000), and the Administration of the Active Directory Forest.
  • Progress Printing
    Computer Tech / Head Of Web Hosting Services
    Progress Printing Nov 2000 - Sep 2002
    As the Computer Technician, I was responsible for the daily support of the digital imaging systems (Mac format) as well as the PC Based Work flow management system. Both duties caused me to become familiar with the printing process and to repair, upgrade, and install both Mac's and PC's to the network. To simplify this process, I designed and installed an Active Directory structure for the management of users and accounts.As the head of Web Hosting Services, I was responsible for the maintenance, and the guaranteed uptime of 3 web servers, a web design team of 2 to 3 graphic artists, Customer phone support of web based application (E-Mail, FTP, Storefront), ASP Programming, Database management, and sales. During my time here, I also oversaw the transition from "Off-Site" hosting of the web pages to hosting in the data center located in the Progress Printing campus. During this, I also used Active Directory for the easy of management of 1200 user accounts on the web based side.
  • Office Care Corporation
    On - Site Service Repair Tech
    Office Care Corporation Nov 1999 - Feb 2000
    Performed on site repair, and service of printers, and computers. Another aspect of this position was basic Networking and Networking assistance.
  • Micro Center
    Computer Technician
    Micro Center Oct 1998 - Nov 1999
    While with Micro Center, my duties were basic computer upgrade, troubleshooting, and repair. I was also a help desk technician; providing end user technician support.

Joseph Mast Skills

Troubleshooting Servers Technical Support Active Directory Networking Microsoft Exchange Fire Suppression Systems Windows Xp Operating Systems Training Management Help Desk Support Wan Testing Printers Microsoft Office Time Management Mac

Joseph Mast Education Details

  • Western Kentucky University
    Western Kentucky University
    Elementary Education
  • University Of Cincinnati
    University Of Cincinnati
  • Winton Woods High School
    Winton Woods High School

Frequently Asked Questions about Joseph Mast

What company does Joseph Mast work for?

Joseph Mast works for Lk Packaging

What is Joseph Mast's role at the current company?

Joseph Mast's current role is Director, IT Process Engineering.

What is Joseph Mast's email address?

Joseph Mast's email address is jm****@****ana.com

What is Joseph Mast's direct phone number?

Joseph Mast's direct phone number is +151354*****

What schools did Joseph Mast attend?

Joseph Mast attended Western Kentucky University, University Of Cincinnati, Winton Woods High School.

What skills is Joseph Mast known for?

Joseph Mast has skills like Troubleshooting, Servers, Technical Support, Active Directory, Networking, Microsoft Exchange, Fire Suppression Systems, Windows Xp, Operating Systems, Training, Management, Help Desk Support.

Who are Joseph Mast's colleagues?

Joseph Mast's colleagues are Edith Quezada, David Russell, Sam Golles, Rachel Martinez, Arshad Khan, Cheryl Williams, Andy Pickron.

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