Joseph Mathis Iii Email & Phone Number

Canton, Michigan, United States

As a Service Technician with Restaurant Technologies, I’m responsible for installing a new system for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you are responsible for service, repair and routine maintenance. Installation, service and repair on Total Oil Management and AutoMist systems and equipmentMaintain proper paperwork standards and inventory (proper parts and supply levels in company service vehicles)Follow proper HACCP guidelines and employee safety policiesUtilize Restaurant Technologies phone protocols and follow customer service training standardsVisit and/or call customers to ensure that Restaurant Technologies’ performance is up to standards and the customer’s expectations

Livonia, Mi

Hit target outbound schedules (ready times) by managing staff and prioritizing workloads while following established pickingprocess controls and thorough investigation of the missing report. Monitor WMS exceptions and compliance to identify issuesand correct / coach operators’ compliance to success. Monitor picking accuracy and work to improve results through trainingand follow up with team members. Liaise with quality, receiving, production, CIC’s, scheduling and shipping regarding qualityissues, alternate allocation requests, or requests for deviations to a customer specification. Monitor the use of all materialhandling equipment to ensure that it is used safely and properly. Ensure that all company policies are being followed by theteam, including adherence to all GMP and Food Safety related policies. Lead and develop your direct reports through coachingand mentoring to set objectives for team members including any necessary corrective actions and progressive discipline.

Detroit, Michigan

Repair sewing machine and all other machine

College Prep

Business Management