Protect Heroic assets and all other global infrastructure.● Provide training, best practices, penetration testing and perform security audits.● Coordinated Business Impact Analysis, Disaster Recovery, and Business Continuity plans, programs, and testing.● Drive innovation at all levels of the organization by delivering new technology solutions with our threat intelligence database containing billions of compromised credentials.

Our mission is to protect your critical assets from the ever‑changing attacks of cybercriminals.Imperva is an analyst-recognized, cybersecurity leader championing the fight to secure data and applications wherever they reside.Imperva is a leader in the Gartner Magic Quadrant for Web Application Firewall (WAF) 6 years in a row, and a leader in the Forrester Waves for DDoS protection and Runtime Application Self-Protection (RASP). We protect and provides a secure foundation for our customers’ businesses. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for customers and protecting what matters most.If you would like to discuss how your organization can go beyond the cybersecurity basics to truly protect your users and data, please feel free to get in touch with me

Design new secure network architecture for Sophos customers.● Plan, manage, and execute migrations from competitive products into Sophos.● Provide, record, and publish training for migrations and secure design of Sophos firewalls, wireless,endpoint, and central products.● Led several high profile successful security engagements for major commercial clients, resulting in high profit margin and customer satisfactions.● Assist Sales Engineers with scoping and product demonstrations, penetration testing, and audits.● Provide disaster recovery solutions and rapid turn around for customers after a security breach.

Migration project from Cisco ASA to Palo Alto

Promoted to Principal in charge of supporting the Supermassive Next Gen Firewall product line in any needed capacityVisit on site with large customers and repair any major issues or bugsApprove and improve designs by solutions consultants and sales engineersTrain support and sales staff on Dell Supermassive product lineTune enterprise level networks to run efficiently and securely

Being part of Dell SonicWALL's QA\Engineering team, my responsibilities consist of providing consultancy and professional services to carrier and high-end enterprise level SonicWALL Network Security customers worldwide for Project SuperMassive.Providing implementation, migration and (re-)design recommendations, while managing and growing accounts in mostly technical areas.Main activities include conducting complete analysis, reproducing issues and recommending workarounds while providing analysis of network traces, debug files and reproduction of technical incidents.Tactical and strategical capacity planning tests and reporting are a secondary responsibility.Worked with Department of Defense to assist in successfully achieving UC-APL Certification

Joe oversees all technology and web marketing. He stays up to date on web search technologies keeping XO Skins products at top rankings. He manages a multi-tiered front to keep video, key words and phrases, social media, and reviews to present XO Skins before the competition. Joe also manages the XO Skins web site and all integrated systems including e-commerce, shipping, tracking, feeds, design, and customer service.Prior to founding XO Skins, Joe has had years of experience in the e-commerce and technology sector. He has been a network security, forensics, and encryption engineer for various companies including SonicWall (Dell), Solera Networks, and Symantec. Using that experience and knowledge he has applied an open and secure tech company culture to XO Skins. Joe also stays very active in the technology and startup community speaking at local universities and networking with local startups and established brands. Joe holds numerous technology certifications. He enjoys spending time with his family, food, traveling, camping, fishing, and cars. He currently lives in Lehi with his wife and 2 kids.

Sr. PGP Encryption Support Engineer – June ’11 to Present• Provide support for the PGP Encryption Product Lines• Work with Engineering and QA to duplicate issues and drive to a workaround and ultimately a fix• Manage escalated cases from front line engineers• Write and publish KB articles to assist customers in finding faster resolutions• Train other engineers on various technologies deployed with PGP• Assist other engineers in debugging complex issues especially involving networks

* Proactively stay up to date with all the latest technologies concerning company's products and the underlying technologies and disseminate this knowledge to other engineers. * Recognize and escalate difficult technical / business issues within the Sales, Customer Support, and * Act as a liaison to Engineering and manage Engineering escalations * Work cross functionally with other departments, such as support and/or product development personnel to troubleshoot and workaround product issues * Create Knowledge Base Articles / Technical Notes * File enhancement requests and work with product management / product marketing to understand requested product enhancements * Listen, comprehend and communicate technical information to customers. * QA Test Appliances to verify they meet all functioning standards.

* Manage and maintain the core infrastructure for the Co-Location network of DirectPointe * Formulate policies and procedures that will make the DirectPointe networks and DirectPointe's customer networks secure * Participate in the effort for DirectPointe towards compliance with ISO 17799, COBIT and other security standards as defined and selected by DirectPointe management * Responsible for the ongoing maintenance, management, and performance of the Monitoring system * Provide direct support to DirectPointe's Tier I, Tier II, and Tier III engineers for network, firewall, and VPN issues while working with the resources to train them to be as self-sufficient as possible * Create and provide training for DirectPointe staff for the configuration and management of DirectPointe and its customer's routers, firewalls, switches, and wireless access points * Define and refine network audit package for DirectPointe * Perform and train others to perform network audits for DirectPointe customers * Participate in the performance of quarterly network security audit on DirectPointe's internal networks * Assist in the creation and refinement of best-of-breed managed firewall and router solutions for DirectPointe * Responsible for the services performed within a managed firewall and router solution * Provide sales support to DirectPointe Sales Personnel * Review Network architecture in Sales Proposals * Provide customer network design services * Serve on the DirectPointe on-call Rotationv * Create Knowledge Base articles in order for NOC personnel to be self-supportive in Router and Firewall tasks as deemed appropriate by the Security Policies of DirectPointe and definition of other's duties

Design web cart and content to facilitate ecommerce.Drive traffic to the Ghost Armor web site and increase page rank.Promote Ghost Armor through submittals to blogs, tech sites, and forums.Develop automated backend systems for accounting, shipping, and customer service departments to increase productivity.Implement and manage redundant web, email, and point of sale systems while maintaining 100% uptime.Recruit artists and developers to help Ghost Armor appeal to a wider consumer base and create a more polished and professional look.Delegate tasks and offer guidance to the shipping and customer service managers.

Receive escalated and technically complex UTM networking cases from companies ranging from small business to large corporate networks.Maintain responsibility of each case until it is completely resolved.Resolve customer reported issues while working closely with Engineering and other cross functional teams, including: CDP, Email Security, SSL, and GMS.Report findings to Engineering to assist in the improvement of product quality and reliability.Setup labs to duplicate clients' networks to resolve reported issues and provide documentation to the Engineering teams.Strive for high customer satisfaction while working to resolve issues in an efficient manner.Work closely with the Engineering and the Product Marketing teams on the New Technology introductions and remain technically competent with all the SonicWALL products.

Implemented Windows servers and networks for businesses with users ranging from 10 to 300.Maintained the Windows and Cisco Networks for select Maricopa county schools. Installed Cisco WANs from Flagstaff to Phoenix.Managed our N-Able monitoring NOC which provided real-time reports of specific running processes and stability of our customer's networks.Provided onsite and remote support for Microsoft server operating systems. Implemented and maintained Pix 501, 506, and 515 firewalls.Installed Cisco ASA firewalls.Installed Cisco routers and switches Installed Barracuda networks web filters for content filtering.Installed Sonicwall firewalls and VPN networks. Maintained and managed with our team of 5 engineers over 150 different companies within and out of the Phoenix-metropolitan area. Analyzed, designed and created networks and communications systems.

Implemented Windows- and Linux- based servers and networks for businesses, large and small. Provided onsite and remote support for Microsoft server operating systems.Analyzed, designed and created networks and communications systems. Built and maintained:HP, Dell, and custom serversToshiba digital video recordersPBXVirtual PBXVoIP phone systemsHP Pro curve - wireless access points, gigabit, PoE switches, and routersCisco routers 1600, 1700, 1800, 2600, and 2800 seriesCisco PIX firewalls 501 and 506Sonicwall FirewallsCabled and installed: Security systemsCamerasPhonesComputer Networks through various media, including: Cat- 3, 5, and 6; Fiber (single- and multi- mode)Wireless linkMaintained and managed over 115 small businesses' servers, clients, phone systems, and network communications throughout the Phoenix/Tucson/Las Vegas valleys.

Designed, installed, and implemented Windows and Linux based networks for call centers and businesses, large and small. Cabled and installed security systems, cameras, phones, and computer networks. Installed and maintained PBX, Virtual PBX, and VoIP phone systems.Configured VPN and other various networking and telecommunications devices for phone systems and internet access.Built, installed, and maintained Linux and Windows servers.Configured and maintained Microsoft Exchange server.Administered and configured SQL and Asterisk.Installed and maintained call center systems including VoIP phones through Windows and Linux clients.Installed and configured microwave and multidirectional radio communications for various radio stations in Tucson and Las Vegas, owned by Lotus and Citadel.Mapped out tower locations via GPS and Orthogon's software, designed to work within Google Earth, to estimate link quality, throughput, and possible interference.Worked with spectrum analyzers to determine signal strength and noise in areas of interest. Serviced various laser and color printers, specializing in HP printers.

Internship Desktop support