• Maintains information technology strategies.• Manage information technology and computer systems• Plan, organize, control and evaluate IT and electronic data operations• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance• Researches and implements technological strategic solutions.• Initiates, coordinates, and enforces systems, policies, and procedures.• Maintains a safe and secure work environment.• Verifies application results by conducting system audits of technologies implemented.• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.• Ensure security of data, network access and backup systems• Act in alignment with user needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time• Maintains quality service by establishing and enforcing organization standards.• Contributes to team efforts by accomplishing related results as needed.• Lead large IT projects, including the design and deployment of new IT systems and services• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs• Provide technical documentation of all system architecture in use and in development, including network diagrams policies• Configure, deploy and maintain all network equipment for office; configure all intra-office network protocols in use• Assist in finalizing strategy of emergency IT deployment in emergency disaster response• Participate and represent the IT department in any WL Lebanon all staff meetings

- Design, develop and install information systems, i.e. IT infrastructure, application infrastructure, mailing systems, operation and related services in collaboration with the IT department, in order to ensure compatibility with existing systems;- Provide technical documentation of all system architecture in use and in development, including network diagrams policies;- Configure, deploy and maintain all network equipment for office; configure all intra-office network protocols in use;- Provide technical assistance for staff for all PC hardware, software and associated peripherals;- Create, manage and maintain hardware inventory database;- Perform and maintain operating systems and office application suites on all user workstations. Ensure that security updates are properly being applied and that workstations remain up-to-date;- Monitor workstation usage to ensure that users remain within the confines of the WL Acceptable Usage Policy;- Assist in finalizing strategy of emergency IT deployment in emergency disaster response;- Participate and represent the IT department in any WL Lebanon all staff meetings;- Assist in the design and or implementation of ICT projects by providing needed support in all IT related tasks- Be a supportive part of all ICT new projects by working closely with the program and operation team on all technology related documents, market studies, and procurements; providing the needed expertise in the IT field including IT specs and designing the system architecture - Provide support in the implementation of WORLD LEARNING - QITABI ICT equipment installation in coordination with the vendor and WORLD LEARNING - QITABI operations team within the targeted public primary schools- Keep WORLD LEARNING - QITABI management informed about complete project IT status and issues that may impact program implementation- Provide, as needed, technical training and capacity building to WORLD LEARNING - QITABI team members and interns

• responsible for installing and maintaining computer hardware, software and networks • responsible for reporting to the Senior Administrative Officer • responsible for managing and providing hardware and software maintenance• responsible for training and consultation, as well as recommendations about future planning and development of resources• responsible for providing services in an effective and efficient manner to ensure maximum access to and implementation of technology services and resources• responsible for streaming and encryption of the system

• responsible for installing and maintaining computer hardware, software and networks • responsible for reporting to the Senior Administrative Officer • responsible for managing and providing hardware and software maintenance• responsible for training and consultation, as well as recommendations about future planning and development of resources• responsible for providing services in an effective and efficient manner to ensure maximum access to and implementation of technology services and resources• responsible for streaming and encryption of the system

• Responsible for the management, development for Security, Procurement, ICT, and logistics for War Child.• Delivering technical advice and support in Security, Procurement, ICT, and logistics matters.• Acting as a logistics focal point. ICT support:- Assists in planning and implementing changes to elements of the ICT service;- Supervises ICT related issues in the office and provides Technical ICT Support.- Works to and give guidance to others on the ICT acceptable use policy. Handling Procurement- Identifies possible suppliers to fulfill the planned procurement, based on the needs and programs locations, ensuring the widest realistic openness of competition, and documents the process;- Liaises and coordinates with all relevant departments and partners regarding requisitions;- Supports staff in charge of procurement in all Field/Project offices to fulfill their roles and responsibilities by providing guidance, information and training; Security- Support and Advice the CD (Country Director) or OSM (Operations Support Manager) in preparing SOP/SMP (security management plan) and contingency planning, including context analysis (General Assessment and Specific Security Risk Assessment)- Assist in the management of security incidents and crises, provide timely and accurate incident reports and analysis, and support organizational lessons learned- Monitor the overall staff movements and the tracking systems and provide regular info to staff on safety of their movement, especially when moving to the field- Collect, verify, analyze and report information that may affect the Organization operation- Conduct continuous security assessments and Risk Analysis of operating environment and through collecting information from relevant sources in the different areas of operation and from the base security offices located in other areas/offices Capacity building Fleet and logistics Management

• Assists in planning and implementing changes to elements of the ICT service;• Sets up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist ICT equipment, ensuring that systems are ready for use and operating correctly;• Installs new software and hardware;• Supervises ICT related issues in the office and provides Technical ICT Support; • Works to and give guidance to others on the ICT acceptable use policy;• Performs basic diagnostic routines for Server & Network;• Checks broadband connectivity is maintained;• Detects, diagnose and resolve most PC, printer and peripheral device faults; • Introduces and trains staff on SharePoint;• Coordinates with the HR to provide laptops, IDs and emails for new staff;

• Assists in planning and implementing changes to elements of the ICT service;• Sets up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist ICT equipment, ensuring that systems are ready for use and operating correctly;• Installs new software and hardware;• Supervises ICT related issues in the office and provides Technical ICT Support; • Works to and give guidance to others on the ICT acceptable use policy;• Performs basic diagnostic routines for Server & Network;• Checks broadband connectivity is maintained;• Detects, diagnose and resolve most PC, printer and peripheral device faults; • Introduces and trains staff on SharePoint;• Coordinates with the HR to provide laptops, IDs and emails for new staff;

• responsible for developing full IT projects, networks and infrastructures from initial conception to completion• responsible for customer liaising, designing, and testing successful implementation within budget, scope, timescales and process limitations• responsible for performing a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment• responsible for providing investigation, diagnostic testing and repair/ resolution of system, hardware, software and infrastructure

• responsible for working with customers/employees to identify computer problems and advising on the solution• responsible for logging and keeping records of customer/employee queries• responsible for updating self-help documents so customers/employees can try to fix problems themselves• responsible for testing and fixing faulty equipment

• responsible for working with customers/employees to identify computer problems and advising on the solution• responsible for logging and keeping records of customer/employee queries• responsible for updating self-help documents so customers/employees can try to fix problems themselves• responsible for testing and fixing faulty equipment