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Joseph Mills is a Preloader at UPS. He possess expertise in integration, software documentation, training, management, analysis and 50 more skills. Colleagues describe him as "I had an opportunity to work with Joseph for over 6 months on Workforce Management upgrade project. He has a vast knowledge and experience in WFM domain. He is capable of understanding complex business requirements and can find the gaps in them. He communicates well and doesn't hesitate to voice his opinions in the meetings. He is a skillful asset and can play various roles within a project as per the client requirement. It was a good learning experience to work with him." and "As a member of the Technical Support Team Joe understood the vital importance of communicating technical concepts in ways that every customer he helped could understand so that projects he was involved in were completed on time and with great quality. Joe's ability to listen, task himself and help other team members was greatly valued by me as a manager. I'd recommend Joe to any manager that is looking to have a solid customer service and goal oriented individual on their team."
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PreloaderUpsKirkland, Wa, Us -
StagehandRhino Staging Jun 2024 - PresentTempe, Arizona, Us- Work stadium size events including Kenny Chesney (Lumen Field) and (G) I – Idel (Tacoma Dome) - Diverse events experience including Capitol Hill Block Party, Amazon Accelerate, Disney on Ice, and Subtronics - Safely delivered on assignments ranging from building / breaking down: stages, lighting, audio, and video walls -
StagehandDream Entertainment Apr 2024 - PresentNew Orleans, Louisiana, UsBuilding stages and rigging lighting for various events -
PreloaderUps Jul 2023 - Mar 2024Atlanta, Ga, Us- Loading packages into UPS delivery trucks- Ensuring that all packages are sorted, scanned, and processed according to company protocols- Organizing packages and assigning each package to the correct group based on the desired destination- Working with a small team to ensure each package is sorted and delivered to the desired destination in a timely manner
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Career TransitionCareer Break Oct 2019 - May 2023
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Senior Hcm ConsultantAcara Solutions Apr 2019 - May 2019Buffalo, New York, UsIn a short-term project, my responsibilities included:- Assessed the current state analysis and offering essential recommendations to ensure a successful go-live on UltiPro Time and Attendance (Infor/Workbrain)- Conducted a thorough system review and working collaboratively with Ultimate Software to address any configuration gaps.- Provided one-on-one training sessions with employees.- Compiled reports into spreadsheets to fulfill weekly reporting requirements.- Documented end-to-end processes for stakeholders to have a comprehensive understanding of the project. -
Technology Lead | Gap, IncInfosys Aug 2017 - Dec 2018Bangalore, Karnataka, InAs the Technology Lead for two Workbrain projects (Legacy 5.0.3 and Upgrade 6.2), my tasks and achievements included:- Creating user stories in JIRA to identify, analyze, and document issues, and effectively communicating defects to the Development Team.- Developing testing programs that covered various time card scenarios, regression testing, and payroll parallels.- Serving as the Schedule Fairness Subject Matter Expert (SME) for locations in San Francisco, Emeryville, Seattle, and New York City.- Providing multiple large dataset comparisons (1,000,000+ records) to meet the client's validation and sign-off requirements. -
It Developer Ii | Human Resources Business Process OutsourcingAon Hewitt Apr 2016 - Jun 2017London, GbAs the Lead for production support of Workforce Software EmpCenter 16, responsible for large enterprise clients, I oversaw process monitoring, server performance, and code failures. The position demanded 24/7 on-call availability. My accomplishments include:- Successfully transitioning all client SaaS to outsourced hosting, facilitating the seamless transfer of data between hosting sites, and establishing a new integration between Aon and WFS. This initiative led to significant savings of $1 million.- Taking the lead in conducting multiple code reviews, effectively identifying persistent issues, and implementing technical solutions to address them.- Serving as a central repository of knowledge during the transition of ownership when Aon sold the division. -
Hris Application Analyst Iii | Community Health SystemsProvisions Group Sep 2015 - Dec 2015Franklin, Tennessee, UsAs a HRIS Application Analyst, I played a crucial role in assisting CHS with the successful transition of three new acquisitions to UltiPro Payroll. My contributions included:- Leading onsite meetings with hospital leadership to gather requirements and review pay policies.- Creating assessments of the "as-is" current state of ADP Payforce, the system used before the switch to UltiPro.- Analyzing variances between ADP Payforce and UltiPro during the parallel testing phase to ensure a smooth transition. -
Workday Hris Analyst | T-MobileMindlance May 2015 - Jul 2015Union, Nj, UsAs an analyst, I actively contributed to the Compensation team's successful and timely project go-live. My key responsibilities included:- Developed comprehensive user guides and system documentation to facilitate Workday training.- Designed efficient templates for EIB (Enterprise Interface Builder) data loads, streamlining the data migration process.- Conducted rigorous data analysis and validation, diligently identifying and reconciling variances between SAP and Workday to ensure data accuracy and consistency. -
Scheduling & Payroll Program Manager | Microsoft Retail OperationsInsight Global Apr 2013 - Feb 2015Atlanta, Georgia, UsAs Program Manager, I had responsibility for the overall health and administration of two workforce management solution services: Red Prairie 2011.2 (USA) and Dayforce 6.42 (International). My achievements and contributions included:- Administered and managed the two workforce management solution services, Red Prairie 2011.2 (USA) and Dayforce 6.42 (International).- Identified areas of opportunity for program efficiency and successfully implemented changes, resulting in an impressive 86% reduction in paid hours needed to complete payroll processing.- Led a thorough system review and made essential changes to the configurations of both Red Prairie and Dayforce systems to resolve any discrepancies. Furthermore, I updated the Dayforce version to incorporate additional functionality.- Proposed an alternate time clock solution, which resulted in substantial cost savings of $23 million compared to the initial plan set by senior leadership. -
Editor Of MusicJustcircuit Magazine Mar 2009 - Jan 2015
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Senior Business Analyst L Information TechnologyWarner Bros. Entertainment Group Of Companies Jan 2012 - Apr 2013Burbank, Ca, UsAs a functional consultant, I successfully guided the company through the transition from a DOS workforce time tracking system to Workbrain 5.1. My contributions and achievements included:- Documenting requirements and actively collaborating on designing solutions, configuring work rules, and conducting testing and user acceptance of Workbrain, utilizing Agile/Scrum methodology.- Delivering three full lifecycle implementations for both union and non-union employees, meeting deadlines and staying within budget constraints.- Consistently implementing solutions to emergent issues without any downtime, ensuring smooth operations.- Creating detailed documentation for support processes, enabling effective training of the HR support team to resolve various issues efficiently. -
Ultipro Time And Attendance Consultant | Potlatch Human ResourcesVolt Workforce Solutions Feb 2011 - Apr 2011Orange, Ca, UsAs a Consultant, I successfully handled post-implementation cleanup tasks, effectively resolving configuration and training issues associated with the deployment of Workbrain v 5.0.4 (SaaS). My contributions and achievements included:- Analyzed and documented business requirements, which encompassed union agreements, ensuring that all critical information was captured in the knowledge-base.- Devised and executed a plan that led to a remarkable 70% reduction in the hours required to complete payroll processing. -
Implementation ConsultantTimelink Jan 2010 - Jun 2010Purchase, Ny, Us- Acted as the subject matter expert in Interactive Voice Response (IVR) and Family and Medical Leave Act (FMLA) processes.- Collaborated closely with key users at external client sites within the Education and Healthcare Industry to identify and define business and systems requirements.- Developed intricate IVR business process diagrams using Visio and collaborated with the third-party vendor Telliris to successfully implement time tracking by phone. -
Product Specialist | Ultipro Time And Attendance (Infor / Workbrain)Ultimate Software Jan 2007 - Mar 2009Weston, Fl, UsAs the primary support for 50+ clients and the escalation point-of-contact for implementation consultants, I successfully resolved roadblocks before project launches. My key responsibilities and achievements included:- Collaborated with clients from various industries, creating and configuring solutions to address complex requirements. Examples of projects included: - Handling union-stipulated shift differentials for California hospitals. - Implementing auto-scheduling reports for a major retail firm. - Managing conditions for taxation of a Major League Baseball team.- Analyzed and worked with clients on their setups post-implementation, leading to generating revenue from additional customizations and out-of-scope configuration changes. -
National Account Services - Solution Consultant Ii | E-Time 1000 & Timesaver 3.0Adp Aug 2004 - Jan 2007Roseland, New Jersey, UsStarted as a Tier 1 support technician with responsibilities for West Coast clients, and rapidly progressed to Tier 2, becoming the escalation point for all Tier 1 technicians. My key accomplishments and contributions include:- Authored a quarterly client newsletter distributed nationwide to 850 eTime clients. The newsletter provided valuable guidance on how to handle Daylight Saving Time and offered basic troubleshooting tips for recurring issues.- Conducted over-the-phone training sessions for clients on a wide range of topics, including scheduling, timecards, calculations, clock hardware installation, network issues, software installation, networking, hosting, and payroll interfaces.
Joseph Mills Skills
Joseph Mills Education Details
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University Of West GeorgiaBusiness Information Systems
Frequently Asked Questions about Joseph Mills
What company does Joseph Mills work for?
Joseph Mills works for Ups
What is Joseph Mills's role at the current company?
Joseph Mills's current role is Preloader.
What is Joseph Mills's email address?
Joseph Mills's email address is jo****@****ero.com
What is Joseph Mills's direct phone number?
Joseph Mills's direct phone number is +161067*****
What schools did Joseph Mills attend?
Joseph Mills attended University Of West Georgia.
What are some of Joseph Mills's interests?
Joseph Mills has interest in Raising Money For Hiv/aids Charities, Networking, Civil Rights And Social Action, Environment, Furthering Equal Rights For All, Science And Technology, Human Rights.
What skills is Joseph Mills known for?
Joseph Mills has skills like Integration, Software Documentation, Training, Management, Analysis, Troubleshooting, Sql, Customer Service, Technical Support, Scrum, Business Analysis, Vendor Management.
Who are Joseph Mills's colleagues?
Joseph Mills's colleagues are Thomas Wicks, Saurabh Shete, Barbara Davis, Keonte Gibbs, Sean Lee, Jon De Lorenzo, Chris Definis.
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