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Product Leader with over 15 years of experience driving growth and revenue in fintech, gaming & entertainment, and eCommerce. 2x taking a product line from $0 to $70M+ ARR in less than 3 years.I love to create products that delight customers with simplicity and usefulness. I've led machine learning and AI initiatives to improve user experiences and massively increase LTV ratio for two different product lines (meal kits and home insurance).My expertise includes product growth strategy, user insights, zero-to-1 product launches, applying machine learning and AI, subscription revenue, and team building and coaching.
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ProductCantina LabsLos Altos, Ca, Us -
Vp Of ProductHippo Insurance Mar 2021 - PresentPalo Alto, Ca, Us-Leading teams that are designing and building the products that enable Hippo's growth via both D2C and B2B2C partnerships-Head of AI Products at Hippo, for use cases such as underwriting pathways, loss ratio, customer support, and account management-Build and manage 4 product groups: D2C (including mobile app); Builder & Partnerships; Core Insurance Platform; Agent Enablement. -
Senior Director Of ProductHippo Insurance Nov 2018 - Mar 2021Palo Alto, Ca, Us-Developed primary product experience for D2C and mobile app. Grew annual premium by 140% in first year, with 15% improvement in conversion rate and industry-leading customer satisfaction-Created partner APIs for smart home integrations, led customer research to design user interfaces, and achieved cobranded product approval from major global brands including Comcast, Ring, and Simplisafe. -
Vp, Digital Product And Marketing AnalyticsGreen Chef Mar 2016 - Nov 2018Boulder, Co, Us-Strategic decision maker as part of Leadership team, guiding objectives for entire company and leading to successful acquisition by market leader HelloFresh, 3.5 years after founding of company-Hired and led 3 integrated teams: Digital Product; Business Intelligence; Growth; (combined total of 16 employees). Guided technical vision, customer journey, and strategic direction alongside CTO.-Rolled out machine learning prediction models that improved CAC/LTV ratio by 15% and reduced food waste through accurate prediction-Managed revenue growth from product launch in Nov. 2014 to over $74M revenue in 2017 -
Head Of Digital Product & GrowthGreen Chef Nov 2014 - Nov 2018Boulder, Co, UsFirst growth/product hire, worked alongside founders from company’s 2nd month through acquisition in March 2018-Launched initial performance marketing engine and optimized spend to grow business during first 7 months while moving from seed round to Series A funding-Designed and championed comprehensive predictive model for Customer Lifetime Value, used to drive marketing spend decisions and product A/B test results for over 2 years-Personally hired and mentored Growth, Product, Analytics teams -
Senior Manager, Product ManagementDisney Interactive Apr 2014 - Nov 2014Glendale, California, Us-Re-designed mobile game alpha/beta launch process, incl. establishing KPI benchmarks for greenlight process and guiding game teams to set active user, retention, and revenue goals-Co-taught “Live Ops Academy” for multiple game teams across Disney Interactive, training PMs and Designers on best practices to optimize revenue and retention for social/mobile games -
Product Lead / Senior ProducerDisney Interactive Mar 2012 - Apr 2014Glendale, California, Us-Lead Producer on three separate social games / mobile games that achieved profitability -
Product ManagerPlaydom Mar 2010 - Apr 2014Managing game production, release schedules, and feature analysis for the Hat Trick studio in Palo Alto.
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Community ManagerPlaydom Aug 2009 - Feb 2010Managed the online community for several games, including CRM management, forums, blog, and knowledge base. Facebook Fan Page specialist.
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E-Marketing InternStanford Athletics Department Jun 2009 - Aug 2009Researching and implementing email marketing strategies for major Stanford sports teams.
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Community ManagerTogetherville Jan 2009 - Aug 2009Informed the creation of user feedback routes and community forums, and managed communications with users. Lead the social media marketing team, with a focus on user metrics. Designed and moderated the official blog. Other duties included product development, advising on interface design, and user research.
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Graduate ResearchStanford University Jun 2008 - Jun 2009Stanford, Ca, UsConducted research on childhood language acquisition in the Psychology department at Stanford University. -
Financial Manager At Student ResidenceStanford University Sep 2007 - Jun 2008Stanford, Ca, UsCreated and maintained budget for food and house maintenance. Oversaw several employees, and compared retailers and market prices. -
Newsletter EditorQuestbridge Jan 2005 - Mar 2006Designed and edited a quarterly newsletter sent to the 500+ alumni of the Quest Scholars Program.
Joseph Klein Skills
Joseph Klein Education Details
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Stanford UniversityPsychology -
Stanford UniversityPsychology
Frequently Asked Questions about Joseph Klein
What company does Joseph Klein work for?
Joseph Klein works for Cantina Labs
What is Joseph Klein's role at the current company?
Joseph Klein's current role is Product.
What is Joseph Klein's email address?
Joseph Klein's email address is kl****@****ail.com
What is Joseph Klein's direct phone number?
Joseph Klein's direct phone number is +165029*****
What schools did Joseph Klein attend?
Joseph Klein attended Stanford University, Stanford University.
What skills is Joseph Klein known for?
Joseph Klein has skills like Social Media Marketing, Management, Facebook, Editing, User Interface Design, Email Marketing, Research, Blogging.
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