Joseph Oaks Email & Phone Number

Orem, Ut, Us

Reston, Va, Us

Nürnberg, De

• Obtained SUSE Certified Administrator for several products including SUSE Linux Enterprise Server and SUSE Manager.• Performed proof of concepts with prospective partners and customers including Rancher and Kubernetes, SUSE Manager, and SLES.• Performed demonstrations or presentations daily of Rancher, Kubernetes, SUSE Manager, and SLES to customers.• Provided technical support throughout the sales cycle for both customers/partners and the sales team.• Internal technical demonstrations of new features or products to other technical engineers and account executives to improve skill sets.• Delivered professional conference talks and presentations to hundreds of attendees.• Strong written and verbal communication skills related to technical delivery.

• Delivered content of training materials for all Puppet training, virtual and in-person.• Provided public and private training of customers in diverse environments.• Created and maintained courseware to be delivered by internal and partners worldwide.• Performed training weekly with an average class size of 15-20 students in-person and virtually throughout the world.

Lehi, Utah, Us

• Delivered training materials for various classes.• Managed physical training labs systems.• Taught Microsoft Certifications, Linux Certifications, A+, Net+, Security+, CCENT, and CCNA.

Salt Lake City, Ut, Us

• Managed development and production IT operations.• Negotiated a new data center with a 30% reduction in cost.• Oversaw the data center migration to a new data center that included both physical systems and redundant networks.• Revamped IT Infrastructure of the development and production environments to provide full redundancy.

· Desktop support, including but not limited to creating install media for standardization of systems. · Network administration, design and implementation of internal and external network along with wireless support for clients. · Systems administration, design and implementation of internal backup server, share network, inter-office instant messaging system, email, and ftp access for clients. · Security, maintained security access, including CCTV and DVR. · Phone support and configuration.

Designed and implement network, firewalls, and internal systems.• Configured and maintained Linux Development, Quality Assurance, and Production servers.• Configured and maintained Apache, PHP, and MySQL for deployment of web basedapplications.• Built and configured all servers, and client workstations.

Houston, Texas, Us

Managed 1,500+ Enterprise servers UNIX and Windows, in 11 data centers World Wide.· Managed over 30 internal work groups.· Designed and implemented VM solution, which saves over $4 million dollars per month and hasbecome the standard deployment of Windows servers throughout Hewlett Packard.· Optimized 200+ Windows Enterprise servers for performance. Increased performance by 47%,Web Servers uptime 36%.

Information Systems And Technology, Information Management

Information Technologies