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I am a motivated, high-energy leader with core skill sets including Service Delivery, Project Management, Business/Risk Analysis, Customer Success, team management, and driving operational growth. I promote synergy between people and technology.My passions include building relationships, growing business profitability, motivating and mentoring individuals to achieve their highest potential. I believe in having a holistic lifestyle focused on balancing career, personal life, spirituality and hobbies. Enjoy your day and thank you for visiting my profile. Please send me a connection request.To brain storm and collaborate Call me now at 913.238.5090.Specialties: IT Project management, SaaS (Software as a Service) Service Manager, Software/Hardware Rollouts, Partner and Direct Customer Account Management, Customer Experience, Continual Process Improvement, Business/Risk Analysis, Software Engineering , IT Technical Account Manager, Issue Resolution, Virtual Team Manager
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It Project ManagerUsda Jan 2021 - PresentWashington, Dc, Us -
It Project ManagerHntb Mar 2015 - Jul 2020UsPlan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met. HNTB Projects (2015-2020). -
Activewatch Premier Team LeaderAlert Logic Sep 2012 - May 2014Eden Prairie, Minnesota, UsManage the Alert Logic ActiveWatch Premier service and team of six Network Security Analysts.ACTIVEWATCH PREMIERUnified enterprise managed security services with enhanced detection of malware activity, zero-day attacks and advanced persistent threats (APT).Large organizations with complex infrastructure require more than a set of point solutions to effectively secure IT assets. An effective security posture requires not just technology, but also a global view of threat activity and security data and expert staff to manage, analyze, and respond to problems.Alert Logic ActiveWatch Premier is designed to meet those requirements. Building on our ActiveWatch and LogReview services, ActiveWatch Premier provides you with a unified view of your Alert Logic solutions, along with service and technology enhancements to provide you with actionable insight into your enterprise security.ActiveWatch Premier includes- A unified view of all Alert Logic security solutions- A single point of contact to access all Alert Logic resources and support through your named senior analyst- Daily review of all security events by your analyst, with weekly reporting and meetings to discuss your security issues and recommended actions Managed anomaly detection technology to identify network traffic disruptions and identify whether they are normal variations or possible attacks – improving detection of zero-day attacks, APTs, and malware activity- Annual on-site training and consulting sessionsActiveWatch Premier is available with any combination of Alert Logic services.Key Benefits- An enhanced level of support with a unified view of security event data across all Alert Logic solutions- Better detection of zero-day attacks, APTs, and malware activity through managed anomaly detection- Focus on your internal IT priorities, with Alert Logic’s SOC extending your team with expertise and 24×7 attention -
Customer Success ManagerAlert Logic Aug 2012 - Aug 2013Eden Prairie, Minnesota, UsResponsible for streamlining the relationship between Alert Logic and an assigned set of partners and direct customers. Ensuring that partners and customers continue to hold Alert Logic software, services, and support organizations in the highest regard. By working closely with partners, customers and internal support organizations to answer requests and provide assistance supporting Alert Logic solutions. Also providing initial training to new customers and employees as part of the service on boarding process. Being the first point of contact for initial training, and by being an upper-tier point of contact for incidents and escalations to ensure the relationship between Alert Logic and its partners and customer remains solid. -
Customer Technical Support ManagerDell Sep 2000 - Aug 2012Round Rock, Texas, UsAs a member the of Dell Enterprise Product Group, I manage the Microsoft Premier Services Support account for hardware and software development projects and issues. -
Software Engineer ConsultantDell Sep 2000 - Aug 2012Round Rock, Texas, UsSoftware Development of new Microsoft Windows Server Operating Systems on Dell PowerEdge Servers. -
Hardware Systems EngineerHp Enterprise Services Apr 1997 - Aug 2000Houston, Texas, UsIntegrated, maintained, and repaired Enterprise RISC and Intel-based Computer System Solutions. -
Aviation Electronics TechnicianUnited States Marine Corps Mar 1981 - Feb 1991Washington, Dc, UsAutomatic Flight Control Systems
Joseph Rojas Skills
Joseph Rojas Education Details
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Capella UniversityWith Emphasis In It Management -
Devry UniversityTelecommunications Management
Frequently Asked Questions about Joseph Rojas
What company does Joseph Rojas work for?
Joseph Rojas works for Usda
What is Joseph Rojas's role at the current company?
Joseph Rojas's current role is IT Project Manager at USDA.
What is Joseph Rojas's email address?
Joseph Rojas's email address is jr****@****ntb.com
What is Joseph Rojas's direct phone number?
Joseph Rojas's direct phone number is +183236*****
What schools did Joseph Rojas attend?
Joseph Rojas attended Capella University, Devry University.
What are some of Joseph Rojas's interests?
Joseph Rojas has interest in Social Services, Children, Education, Science And Technology, Health.
What skills is Joseph Rojas known for?
Joseph Rojas has skills like Enterprise Software, Networking, Management, Saas, Leadership, Project Management, Team Leadership, Servers, Account Management, Security, Process Improvement, Training.
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