• Created customer-centric territory strategy for sales & customer service teams to achieve sales and retention targets: 70% close rate• Developed relationships with multiple stakeholders in customer accounts • Maintained acquisition and development pipeline for forecasted sales• Identified new revenue streams with strong focus on relationship-based selling including prospecting and lead generation activities • Designed and implemented employee training program resulting in zero accidents in 3 year period.• Maintained monthly budgets to meet operational expenditures