- Support all UAT testing efforts- Intergraded Xray testing platform with Jira- Created E2E, Smoke Test suites - Supported 3rd party vendors testing efforts- Oversee Offshore testing- Aided in the launch of PressHall.com- Worked with business in release planning- Created user stories using Gherkin format

- Created and executed manual test cases for Connect program for Starbucks (QTest)- Created test accounts and test media- Tested on POS machines, Online ordering, Credit Card Scanners, Label & Receipt printers- Used Kaseya for running procedures and applying builds to POS- Verified API content via logs- Worked with equipment from Verifone, Elavon, Bixolon- Worked a hybrid office/home schedule

- Create and Execute manual test cases using TFS- Focus on Accessibility and Responsive testing using Jaws and NVDA- Create test content using CMS- Actively participate in Planning/Grooming of User Stories- Used emulators as well as SauceLabs for remote mobile testing- Worked on Builds to Production

- Evaluate and troubleshoot nightly automation runs for bugs and errors- Create test cases for new POS system (MTR)- Coordinate testing with test lab- Contribute to automation by creating or modifying XML files used by the UI Automation framework.- Participated in daily Bug Triage- Created Defects and tracked User Stories in Jira

→ Web Release Coordinator in eCommerce Technology department- Leading release efforts for eCommerce Web- Organizing and facilitating meetings to prepare implementation hour-by-hour plans- Close collaboration with multiple eCommerce Technology teams (including Web developers, database administrators, infrastructure and deployment engineers, production support, customer impact management)- Coordinating Web patching activities- Proactively communicating status, issues and recommended actions related to the release- Participating in actions related to the maintenance of lower (test) environments- Creating and maintaining process documentation on Confluence- Work management in JIRA (Kanban, JIRA)- Collecting process metrics and preparing release reports- Contributing to continuous improvement of processes- SharePoint customization for hour by hour and coverage plans- Implementation of team collaboration tools (HipChat, Slack) to ensure effective communication among multiple teams involved in Web release activities- Used automation to deploy new code to lower (test) environments

-Created test strategies, test plans, test cases, and test scripts from requirements and design specifications for Secure, Shop, HR, iPhone, iPad, Inventory Management and Order Processing applications. (Planned in Jira and HP Quality Center)-Executed web-based hands on functional cross-platform tests and had the opportunity to collaborate with Product Marketing, Finance, Development teams and Product Management as well as any External Partners on planning and proper defect resolutions. -Tested with an eye towards UAT to enhance user experience-Worked with test automation team to create regression and end-to-end testing for website.-Partnered with both Waterfall and Agile (SRUM Experience and Lean Agile Experience) software development lifecycle.-Utilized HTTP Proxy applications: Charles to find bugs in APIs-Lead test team in Sprint Planning, Grooming and Scrum meetings. Accomplishments:-1st QA Tester for Nordstrom's Mobile Apps team, helped build Nordstrom’s first iPhone app and continuing with iPad and Android apps. Tested Nordstrom social media integration of Instagram into the iPhone apps. Primary tester for customer reviews at Nordstom.com and the bridal IOS app for instore use and integrated Paypal onto mobile App.-Planned and tested the order processing change over system. Sole tester for dynamic filtering and was nominated for the Customer Service All Star Award.-Would play a part of one of the Pilot Projects for transition from Waterfall to Agile methodologies (Scrum meetings, Daily Standups, Story Pointing)

- Managed over 100 drop ship vendors for Nordstrom.com