o Responsible for tracking, managing, reconciling, and depositing all cash and credit transactions following GAAP.o Addressed any lapse in compliance with corporate policies or local, state, and federal laws, including an advanced understanding of COMAR rules and regulations.o Responsible for outlining and completing training program for store employees, including standard operating procedures, patient consulting, safety training, and general cannabis science.o Responsible for resolving immediate human resource complaints and customer experience issues. o Evaluating and implementing daily goals based on sales and patients.

o Collaborated with management and team to establish and apply enhanced standards for superior customer experience. o Responsible for bartending and waiting staff by directing services and training.o Streamlined beverage inventory management system, collaborated with vineyards and chefs to design and conduct dinners and events, and trained staff on wine and beverage knowledge.