Joseph P. Email & Phone Number

Cheyenne, Wyoming, United States

Administration of Microsoft365 Security, Exchange, SharePointAdministration of Windows Server 2012 R2, 2016, 2019, 2022Administration of Active Directory, Group Policy, DNS, DHCPAdministration and deployment of Aruba WIFIAdministration and deployment of Cisco SwitchesAdministration of Barracuda Backup and VeemAdministration of vCenter and VMware.

Loveland, Colorado

Promoted to IT Operations Manager in 2019 Manage the IT Ops teams Develop new procedures Scan for and remediate security vulnerabilities Plan and manage IT Ops Projects Manage IT equipment life cycle Manage and support Servers and computer hardware Designed and implemented a new Disaster Recovery site. Designed and implemented the backup systems Designed.

Fort Collins, Colorado, United States

Administration and troubleshoot Exchange 2010Engineered and implemented Liferay portal cluster with Centos 6.3 serversAdministration VMWare vCenter 4.1 with ESXi 4.1 and 5.1Administration Citrix XenServer and Citrix XenDesktopRemediated PCI Audit failuresAdministration of Commvault, Symantec Backup Exec, and other backup softwareAdministration of NetApp.

Lead project to implement WSUS 3 in an enterprise environment Lead project to start up two new help desks for different clientsTrained and mentor help desk techsImplemented and project planned an Exchange 2003 to 2010 migration Implemented and project planned a Windows 2003 SBS to Windows 2008 SBS server Administration Exchange 2010, 2007, and 2003.

Administration of Network and System monitoring tool Troubleshot and resolved alerts from monitoring tool Trained help desk technicians on monitoring tool Escalation point for help desk technicians Administration Windows Servers 2003, 2008 Administration Group Policy Objects Administration Active Directory Worked on an Exchange 2007 project to enable.

Documented procedures and trained other help desk technicians Server and desktop supportDocumented common resolutions Started up two customer help desks Administration of customer’s Heat ticketing application