Joseph P. Email & Phone Number

Cheyenne, Wyoming, United States

Administration of Microsoft365 Security, Exchange, SharePointAdministration of Windows Server 2012 R2, 2016, 2019, 2022Administration of Active Directory, Group Policy, DNS, DHCPAdministration and deployment of Aruba WIFIAdministration and deployment of Cisco SwitchesAdministration of Barracuda Backup and VeemAdministration of vCenter and VMware hostsAdministration of Linux, Ubuntu and Red Hat serverDesktop Support

Loveland, Colorado

Promoted to IT Operations Manager in 2019 Manage the IT Ops teams Develop new procedures Scan for and remediate security vulnerabilities Plan and manage IT Ops Projects Manage IT equipment life cycle Manage and support Servers and computer hardware Designed and implemented a new Disaster Recovery site. Designed and implemented the backup systems Designed and implemented new network and server infrastructures new offices Manage relationships with our Managed Service providerAdministration and troubleshooting Microsoft 365/Office 365 Administration Windows Servers 2012 R2, 2016, 2019, and 2022 Administration Group Policy, Active Directory, DHCP, DNS, WSUS, DFS Administration of Virtualized servers utilizing VMware ESXi 7.0, 6.5, and 6.7Administration of Cisco Meraki switches and APs, Cisco switches Monitor and manage PRTG monitoring tool for the network devicesAdministration of Linux Kali, CentOs, and Ubuntu

Fort Collins, Colorado, United States

Administration and troubleshoot Exchange 2010Engineered and implemented Liferay portal cluster with Centos 6.3 serversAdministration VMWare vCenter 4.1 with ESXi 4.1 and 5.1Administration Citrix XenServer and Citrix XenDesktopRemediated PCI Audit failuresAdministration of Commvault, Symantec Backup Exec, and other backup softwareAdministration of NetApp and Lefthand SansAdministration of Windows Servers 2000, 2003, 2008, 2008 R2Administration of Linux CentOS servers 6.2, 6.3, and 6.4Administration Group Policy ObjectsAdministration Active DirectoryAdministration and troubleshooting DHCP and DNSAdministration of Windows Patch Management using WSUSAdministration of Solarwinds Orion NPM and SAMAdministration of Solarwinds Log and Events ManagerEscalation point for help desk and desktop technicians

Lead project to implement WSUS 3 in an enterprise environment Lead project to start up two new help desks for different clientsTrained and mentor help desk techsImplemented and project planned an Exchange 2003 to 2010 migration Implemented and project planned a Windows 2003 SBS to Windows 2008 SBS server Administration Exchange 2010, 2007, and 2003 Administration VMWare ESXi 3.5, 4.x, and 5.0 Administration with VMware vCenter 4.5 Designed and build a VMWare ESX host to run multiple virtual machines Administration Network and System monitoring tool Trained help desk technicians on monitoring tool Escalation point for help desk technicians Administration and troubleshoot Windows Servers 2003, 2008, 2008 R2 Administration Group Policy Objects, Active Directory, DHCP, and DNS Administration of Windows Patch Management using WSUS

Administration of Network and System monitoring tool Troubleshot and resolved alerts from monitoring tool Trained help desk technicians on monitoring tool Escalation point for help desk technicians Administration Windows Servers 2003, 2008 Administration Group Policy Objects Administration Active Directory Worked on an Exchange 2007 project to enable Active Sync Troubleshot Exchange 2007 mail flow issue between CAS/HUB/Mailbox and an Edge Transport servers, worked with Microsoft to resolve issue Administration Exchange 2007 Administration hosted Red Condor Anti-Spam working with on premises Exchange 2007 Administration BlackBerry Enterprise Server 4.0 Troubleshot mail flow issues due to MX and DNS changes Diagnosed Server hardware issues Installed Windows 2003, 2008 and 2008R2 on HP ProLiant servers Administration of Windows Patch Management using WSUS Worked to troubleshoot failed and missed backups, setup new backup jobs using Symantec Backup Exec

Documented procedures and trained other help desk technicians Server and desktop supportDocumented common resolutions Started up two customer help desks Administration of customer’s Heat ticketing application