Joseph Odell Email and Phone Number

Worked as a Threat and Vulnerability Analyst for Toppan Merrill.

Oversaw all IT Operations, where I: Continued managing vendor contracts and relationships, ensuring services were adequate for our needs and bills were paid in a timely manner;Continued managing the help desk team, improving average response times and average times to resolution by an additional 50%;Redesigned network & systems configuration for better security and availability.Conducted annual risk assessments and implemented risk assessments into major executive decisions, which led to: Renegotiating contracts with several vendors to better cover liabilities and risks;Identified and implemented solutions that reduced newly discovered risks;Reduced the cost of several contracts by up to 30% by eliminating security services that didn't adequately address risk.Oversaw Confidentiality & Security Team, where I worked with the Executive Team to:Draft and approve policies and procedures to improve the security of the company and clients, and to better implement HIPAA and licensing standards;Assisted in investigations, reviewed the conclusion of the investigation, and advised on whether sanctions were needed, changes in policies, procedures, or technology were needed, or other action was needed.Built and trained staff to design and automate processes in SharePoint.

Consulted in the Small to Mid-Sized Enterprise market, providing on-going IT support, management, cloud migrations, and network design and maintenance. Designed and implemented network security, including configuring firewalls, managed switches, access points, and routers from vendors such as SonicWall, Cisco, WatchGuard, and Ubiquiti. Set up systems and network management and monitoring for multiple clients with dozens of users per client.Managed a small team of technicians, providing them with on-going training and development. Automated monitoring, and management of servers using Bash and Python scripts on Linux servers and PowerShell and Batch scripts on Windows Servers. In 2012, Worked closely with the HIPAA Compliance Director at Life Care Services for 1 year. Then went on to provide HIPAA Compliance consultation for other clients.

Worked on a variety of projects, performing administrative tasks, including data entry, mail merge, database management, and compiling paperwork.

Adapted to a wide variety of positions.Worked primarily in data entry and administrative services.

Taught 7th grade faith formation.Led a 7th through 9th grade small group.Participated in nursing home outreach.Participated in liturgical services.Attended several church committees.Helped in programs that aid the poor.Participated in sermon and other administrative preparation.