Joseph Okinomo Osime Email & Phone Number

Lagos, Lagos State, Nigeria

• Directed operations across multiple districts, achieving a 30% increase in regional revenue within the first year.• Implemented data-driven strategies to enhance sales performance, resulting in a 25% rise in customer retention rates.• Spearheaded recruitment efforts, successfully onboarding 50+ high-performing staff members, improving overall team productivity by 20%.• Conducted comprehensive stock audits, reducing inventory discrepancies by 15% and optimizing supply chain efficiency.

Nigeria

• Managed daily operations of multiple restaurant locations, boosting overall operational efficiency by 18%.• Designed and executed staff training programs, resulting in a 22% improvement in service quality and customer satisfaction scores.• Led successful product launches, achieving a 20% increase in market penetration and a 15% uplift in sales.• Collaborated with marketing teams to develop and implement advertising campaigns, enhancing brand visibility and generating a 15% increase in customer traffic.

Nigeria

• Managed the overall operations of a particular restaurant location, consistently achieving a 95% customer satisfaction rate.• Implemented team-building initiatives, resulting in a 25% reduction in employee turnover and a 30% increase in employee engagement.• Developed and executed innovative product management strategies, driving a 20% increase in product sales and customer satisfaction.• Engaged with key stakeholders to identify and address operational challenges, leading to a 15% improvement in overall efficiency.• Improved productivity through continuous training of staff.• Increased profitability by 15% through professional waste management techniques.

Nigeria

• Assisted in managing daily operations, contributing to a 10% increase in operational efficiency and a 12% rise in customer satisfaction.• Coordinated and delivered training programs for new staff, enhancing their skills and performance, resulting in a 15% reduction in training time.• Played a pivotal role in product management and advertisement, achieving successful product launches with a 25% increase in initial sales.• Tracked sales performance and implemented improvement strategies, driving a 20% increase in overall sales.

Postgraduate Diploma In Customer Relationship Management, Customer Relationship Management

Bachelor Of Science - Bs, Geography Education

Education record

Education record