Joseph Boyle, Arm Email & Phone Number

Greater Philadelphia Area

- Acts as liaison between the Client, carrier and involved business partners.- Coordinates and conducts claim reviews.- Assists with Client claim issues, concerns and problems.- Provide technical consultative advice, insight, and direction

Philadelphia

Managed a team of Claim Specialists to ensure that the claims were properly handled in order to mitigate the exposure to the company and to protect the company brand.• Led a team of worker’s compensation and liability claim professionals with a total incurred of $175M to facilitate the prompt and cost effective resolution of claims in conjunction with Best Practices in order to protect the corporation’s assets and Brand.• Liaised with Business Partners and Safety and Risk Control Account Executives to provide education on the workers’ compensation process, return to work strategies, discuss resolution strategies of individual claims and solutions to business related challenges.• Managed the workers’ compensation subrogation process resulting in the recovery of $600,000 annually.• Selected by Senior Management to develop and conduct cost containment presentations to provide the knowledge and guidelines necessary to manage claims efficiently and effectively. • Collaborated with a colleague to develop an Employee Reference Guide to outline employee’s responsibilities in the event of a claim.• Supported the Risk Finance team to determine the feasibility of moving the Ohio program from the State Fund to Self Insurance.

Greater Philadelphia Area

Led a team of Analysts to maximize subrogation recovery opportunities. Interacted directly with third parties and claimants attorneys’ to negotiate settlements. Worked with multiple Guaranty Associations to coordinate resolution of liens.• Managed a team of Claim Analysts that collected over $12M in workers’ compensation and liability subrogation opportunities.

Greater Philadelphia Area

Ensured that claims were properly handled in accordance with special claim handling guidelines.• Managed a staff of five Claims Account Analysts including setting individual goals and evaluating individual performance. • Participated in on-site Third Party Administrator claim audits to include file reviews and analysis of the TPA’s policies and procedures as it related to Legion’s claims management. • Worked with National and Regional TPA Account Managers to improve TPA performance.

Greater Philadelphia Area

Directed Third party Administrators’ claim handling for multiple insureds and brokers to assist them in managing their claim costs.• Supervised approximately twenty Third Party Administrators’ handling of workers’ compensation, liability and property claims and lawsuits in multiple jurisdictions to maintain compliance with company guidelines. • Developed effective working relationships with insureds, brokers and risk managers to oversee Third Party Administrator’s handling of workers’ compensation, liability and property claims.• Conducted comprehensive claim reviews for the parent company to assist in making financial decisions.

Greater Pittsburgh Area

Managed a team of Detail Assistants to ensure adherence to the special claim handling instructions and provided claim oversight to minimize claim costs to the corporation.• Supervised a staff of four Detail Assistants in the monitoring and measuring of reserves, expenditures, settlements, cost-containment programs and provider compliance with special claim handling instructions through audits, claim reviews and statistical reports.• Directed claim service providers' handling of workers' compensation and general liability claims and lawsuits.• Developed, implemented and monitored claim and safety cost containment programs.

Greater Pittsburgh Area

Investigated and resolved claims to achieve the best possible outcome and minimize exposure.• Investigated, evaluated and resolved claims and lawsuits including general liability, workers' compensation and property damage claims.

Bs, Finance

Associate In Risk Management (Arm)