Joseph Pfeiffer Email & Phone Number

Workforce Optimization Solutions is an effective affordable resource for small and mid sized business owners to discover answers to complex issues and conflicts impacting their company's profits, growth, customer satisfaction and employee turnover. By carefully defining the root cause problems then implementing the best set of business performance tools and training I teach you and your staff not only how to resolve business issues in a timely manner, but also how to react to change and turn it into a competitive advantage. By offering a free consultation i can determine not only your core issues, but a variety of solutions, calculate how much is being left on the table each month, and identify risks from not documenting the accumulated job knowledge from your key employees instead of leaving it locked in their heads.

Ft. Myers, Florida, Us

Providing Recruiting services, Business Analysis, Management Consulting, Business Coaching and personalized training workshops to help small and medium sized businesses throughout the state of Florida increase profits, productivity and customer satisfaction, grow their business, improve workforce morale, reduce turnover and increase the marketability and resale value of the business. Creative solution programs tailored specifically for each business.These solutions use some of the most effective business tools on the market and each client is qualified with a value assessment that they calculate to assure ROI and the value they expect.

Working with Tampa area small and mid sized businesses to improve operations, workforce productivity, profitability, market value and ability to successfully grow their company.

Sarasota, Florida, Us

Working closely with small and mid sized businesses to diagnose issues, gaps and missed opportunities, and then implement a tailored solution through building out all required business tools, processes, job methods and procedures to manage the business in a digital operations manual.Solutions included process maps, functional org charts, all financial reports and dashboards, marketing and sales programs, workforce performance tools, training programs, management tools, HR tools and much more.All tools were designed to easily adapt to change and build continuous improvement, best practice job methods.

Four levels of consulting service to improve the performance and profitability of small businesses; Business Analysis to determine issues and opportunities to increase performance, Contracted Consulting services that target all aspect of the business, Facilitate monthly roundtable brainstorming sessions with 8-9 small business owners/executives to resolve they issues they bring to the meeting, and customized management training programs.

Park Ridge, Illinois, Us

Performing management consulting services to small businesses throughout the US. This may involve optimizing financials, organizational structure, business processes, business intelligence, workforce productivity, marketing & sales programs, training programs, HR functions and more.

Business Analysis utilizing a program with tools that audit the client’s marketing needs, financials, organizational structure, information management, systems, operational performance, any out sourcing opportunities and sales performance- Optimized workforce and organizational structures with various business practices that assure the right person is in the right position doing the right thing, reduction of turnover, improved training programs that reduced the on site learning periods - Manage Performance Improvement projects to businesses of all sizes implementing Performance Optimization Applications through BPR, TQM, Performance Reporting, Financial Analysis, Various Six Sigma tools, Change Management, Training, Continuous Improvement, Out Sourcing, Supply Chain Management, and Review of current Sales Program and all Marketing Applications

Dublin , Ca, Us

Developed and managed all HRO consulting services and training programs. Helped to tap into revenue that would have gone unnoticed, built value in client relationships to protect against competitors offering lower prices but also less value.

This position was responsible for managing the performance management group dedicated to supporting all call center operations within the company with the most efficient Business processes, business inteligence, and workforce optimization available. This included designing training programs, developing performance tracking dashboards and much more. A variety of Six Sigma tool, Balanced score card and lean practices were implemented.The survey group developed, administired, analyzed and reported back on customer surveys and employee surveys measuring satisfaction and other data.

- Business Analysis utilizing a program with tools that audit the client’s marketing needs, financials, organizational structure, information management, systems, operational performance, any out sourcing opportunities and sales performance- Optimized workforce and organizational structures with various business practices that assure the right person is in the right position doing the right thing, reduction of turnover, improved training programs that reduced the on site learning periods - Manage Performance Improvement projects to businesses of all sizes implementing Performance Optimization Applications through BPR, TQM, Performance Reporting, Financial Analysis, Various Six Sigma tools, Change Management, Training, Continuous Improvement, Out Sourcing, Supply Chain Management, and Review of current Sales Program and all Marketing Applications

Executive placement in the insurance and healthcare markets nationwide. Operated and managed 4 small offices in the Atlanta area. This experienced enhansed my skills as a business owner, particularly marketing for a small business

Atlanta, Ga, Us

Managed the design and implementation of ramp layouts, equipment used, employee job methods and all required training tools and programs, instructed workshops worldwide, consulted with airport operations worldwide to maximize performance and profits. Development of all key resource components needed to build a world class fortune 50 International Marketing department along with supporting training programs, competitor intelligence, and performance reporting. Managed a project team to transition all European acquisitions into a best of class standardized business operating model that saved hundreds of millions of dollars

Continuing Education Certificate In Entrepreneurship - Project Start Up, Entrepreneurship Sponsored By The Sba

Mba, Business Administration, Management And Operations

Bs, Business / Marketing

Ged, Math English Spanish - Degree Awarded