Jp Grace Email and Phone Number
As the Chief Technology Officer at Endear, I lead the development and implementation of a clienteling platform that helps omnichannel retail brands drive more sales with less effort. With over 15 years of experience in web applications, serverless computing, and e-commerce, I bring a wealth of expertise and innovation to the fast-growing retail tech industry. Previously, I was a startup CTO coach, interim CTO, tech advisor, and global director of engineering at ZX Ventures, a subsidiary of AB InBev focused on disruptive tech. I pioneered a serverless first approach to tech architecture that reduced engineering headcount requirements by 75% and enabled rapid scaling and experimentation. I also recruited and retained hundreds of great engineers and ensured product excellence across multiple markets and verticals. I am passionate about solving complex problems, creating high-performing teams, and delivering value to customers and stakeholders.
Endear
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Chief Technology OfficerEndear Oct 2021 - PresentNew York, UsHelping omnichannel retail brands (Rebag, Aloyoga, Clare V, Todd Snyder, Gorjana, Frame) drive more sales with one easy-to-implement clienteling platform. -
Startup Cto Coach, Interim Cto, Tech Advisor, Global Director Of EngineeringZx Ventures May 2016 - Mar 2021New York, Ny, UsZX Ventures is a wholly owned subsidiary of AB InBev focused on innovation and disruptive tech. As an early employee, I drove global Omni-channel and e-commerce tech strategy to improve customer experience and create high-growth businesses. Developed high-performing teams by recruiting and retaining hundreds of great engineers. Ensured product excellence by developing and implementing product improvement strategies, while employing architecture and software best practices.Key Achievements:- Pioneered a serverless first approach to tech architecture to reduce hypergrowth engineering headcount requirements by 75% compared to legacy model. The new strategy also reduced platform architecture overhead constraints for scaling speeding time to market by years.- Launched dozens of innovative capabilities for DevSecOps resulting 100x faster innovation.- Reduced MTTR from months to hours for all critical and high severity vulnerabilities.- Hired and retained hundreds of engineers globally with less than 10% attrition for several years- Transformed the AWS Organization architecture to comply with Amazon’s best practices and recommendations this eliminated thousands of security vulnerabilities.- Established an AWS Startup Credits application process that saved millions in upfront venture costs.- Adopted annual review cycle for reserved instances, savings plans resulting in millions in annual savings.- Spearheaded global GDPR compliance, researching vendor solutions, campaigning for a specific strategy, and successfully lobbied for global solution resulting in saving the division millions in OpEx annually.- Created a custom ML powered cost anomaly detection service to prevent runaway costs in development and staging environments this empowered engineers to take more ownership of costs.- Secured millions of additional dollars in brand advertising spend for several businesses while we increased revenue per user 5x. -
Director Of Software EngineeringLiveintent, Inc. Mar 2011 - Jan 2016New York, Ny, UsLiveIntent is a B2B SaaS MarTech VC backed startup company based in NYC. I drove tech innovation as employee number five, propelling the company from $0 in revenue to a valuation in the $100’s of millions over about 5 years. Tackling problems from hiring and onboarding, to UX, DevOps, and everything else in between while assembling all aspects of both the demand side and supply side platforms of the company’s flagship real-time advertising exchange.Key Achievements: - Conceptualized, architected, launched, and sustained all aspects of the flagship real-time advertising exchange platform capturing $65M USD in venture capital over several rounds.- Ensured continuous performance improvement by delivering exceptional leadership and guidance to four teams, comprising of two product tech teams (i.e., Supply-side Platform, Demand-side platform), DevOps, and the integrations API team.- Led several major strategic initiatives to reduce tech debt (e.g., unit test coverage from 0 to 80%+), improved cycle time from weeks to days, and deployment frequency from weeks to days.- Drove our change failure rate to less than 10% with the adoption of new innovative tech capabilities including those for automation and testing.- Mentored, coached, and motivated dozens of engineers with an inspiring, inclusive, and aligned tech culture performing one-on-ones with all direct reports including managers, leads, and individual contributors.- Launched DevOps team to maximize automation, quality, and efficiency, reduce burnout, and optimize cost savings. - Reduced time to first commit from days to hours for new hires by ensuring custom Vagrant and Ansible setup.- Improve cycle time and deployment velocity by days by chartering an automated capability to launch new feature branch environments during CI using a combination of Jenkins, VirtualBox, Ansible, and CloudFormation Templates. -
Web Application DeveloperViacom Jan 2007 - Mar 2011Ensured seamless technical operations by engineering the core tech platform for all Viacom brands (MTV, VH1, Comedy Central, etc.). Provided effective leadership to engineering to launch new VMA web experiences, optimize new traffic, and increase engagement to the business. Developed and engineered tentpole event tech platform (e.g. HipHop Honors) to improve organizational image.
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Web Developer/ConsultantFreelance 1999 - 2011For over a decade I've consulted small to medium sized businesses on internet strategies and technology implementations. I've worked on everything from SEO consultation and implementation to developing full scale web application solutions.
Jp Grace Education Details
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University Of Central FloridaComputer Science
Frequently Asked Questions about Jp Grace
What company does Jp Grace work for?
Jp Grace works for Endear
What is Jp Grace's role at the current company?
Jp Grace's current role is CTO @ Endear | Helping omnichannel retail brands drive more sales with one easy-to-implement clienteling platform.
What schools did Jp Grace attend?
Jp Grace attended University Of Central Florida.
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