Joseph Pillai Email & Phone Number

Bengaluru, Karnataka, India

Heading the Functions of Debt Service Management Group & Risk Containment Unit for India

Bengaluru Area, India

Managing Portfolio spread across entire pan India, with a large team size of Collections and Debt Service Management vertical, encompassing the entire gamut of Zonal Collection teams, Centralized Collection Strategy, Centralized Call Center, Collections Compliance & Process Control, Teams managing repossession, valuation and sale of assets, Collections IT.

Bengaluru Area, India

Leading Pan-India Collections and Debt Management Functions with a large team for the Enterprise Financial Services (EFS) business involved in financing small and micro enterprises (mortgage) and MSME in semi-urban and urban markets across India.Additionally, was also responsible for providing Collection Strategy for the Micro Finance Business, which had a.

Bengaluru Area, India

Headed Collections, Legal and Debt Management Function at Pan India level with a large team. Trained and nurtured a strong team of Regional and Cluster Collection Managers, Field Staff, debt collection agencies & an in-house team of Collection Managers.Aggressive in directing associates involved in repossession, valuation and sale of assets. Displayed.

Kolkata, West Bengal, India

Managed Collections in the Eastern regions for the commercial and passenger vehicle loans delinquent portfolios with the support of a well-trained team of State Heads, Collections Managers, field staff, Debt collection agencies & In-house team managed by service providers.Devised strategy to improve collections efficiently.Identified and managed the entire.

Kolkata Area, India

Led a team of Collections Managers, field staff & debt collection agencies and responsible for managing recovery from all loan products within the Region.Consistently excelled in the front-end performance of X Bucket @ >97%, instrumental in getting recognized as the best Region.Effective Segmentation of the Portfolio to maximize bad debt recoveries along.

Kolkata

A Venture offering Sales & Support Services for Financial Services & Telecom Sectors.

Kolkata And West Bengal

Managed end to end Service Operations for postpaid mobility business, including Portfolio to reduce delinquencies with > 100% bad debts recoveries by ensuring NCL within control for the Kolkata & West Bengal circles. Managing the Entire Customer Life Cycle from Acquisition to Credit, Collections and Retentions.Instrumental in scaling up and transforming.

Kolkata, West Bengal, India

Managed Pan India Collections for the 30+ portfolio for Credit Cards

Kolkata, West Bengal, India

Managing Collections/Debt Management activities for all Retail Asset products and Credit Cards for Eastern India. Followed by a National Head Stint for managing Credit Cards Collections for 30+ portfolio for Pan-India

Kolkata, West Bengal, India

Managed Collections for Auto Loan Portfolio for the East locations based out of Kolkata.Delivered superlative performances in controlling 30+ delinquency by restricting flows from the 1-30 DPD Bucket with Resolution Rate @ 97- 98% and Roll Back Rate @ >40% from the higher DPD Buckets.