Joseph Pirozzi Email & Phone Number

Mechanicsburg, Pennsylvania, United States

Basic understanding of desktop operating systems, file sharing, and access permissions; such as adding and removing programs, deploying Windows Updates, and troubleshooting file permissions.Basic understanding of server operating systems; such as adding and editing users in Active Directory, troubleshooting Windows services, and reading/understanding Group.

Lebanon, Pennsylvania, United States

Lebanon County, Pennsylvania, United States

• Operated Linux to navigate directories, set up files and permissions; performed Bash/Shell scripting commands, LSP, CP, echo, NANO, CHMOD, etc.
• Proficiently operated and managed networks, software, hardware, routers (wireless), switches, and CAT 6 cables (cut, splice, and crimp).
• Managed the public-key infrastructure, transport encryption, securing applications (virtual and cloud systems), access control, and internal reports.
• Studied material present in CompTIA Server+… Show more
• Studied material present in CompTIA Server+, Linux+, Network+, Security+, Cloud+, and PenTest+ Show less

Lebanon, Pennsylvania, United States

• Installed new equipment, explained operation and routine maintenance protocols to customers, and reviewed costs.
• Completed partial and full dismantling of equipment to repair or replace defective components and restore functionality.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Followed safety procedures to avoid injuries in the field and implemented composite risk management techniques.
• Reviewed technical documentation to complete… Show more
• Reviewed technical documentation to complete equipment maintenance and repairs. Show less

Harrisburg, Pennsylvania, United States

• Assisted agents with commissions and member inquiries as a broker representative.
• Created reports using Microsoft Office with member and carrier information for agents and team members.
• Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
• Utilized coordination and planning skills to achieve results according to established schedules

Harrisburg, Pennsylvania Area

• Performed heavy machinery operation to prepare burial sites in a timely fashion.
• Interacted with customers to ensure the best service, demonstrated high standards of professionalism, and mitigated issues quickly and effectively.
• Established clear priorities and production quality standards.

Lebanon, Pennsylvania, United States

• Maintained high standards of customer service by building relationships with clients and utilized excellent listening skills to ensure customers’ insurance needs are met.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Applied knowledge of State Laws and limits of coverage necessary for minimum coverage.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Lemoyne, Pennsylvania, United States

• Performed basic maintenance tasks, including oil changes and tire installations, and conducted diagnostic and troubleshooting procedures to identify the root cause of mechanical issues.
• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.

Harrisburg, Pennsylvania, United States

• Engaged with customers with a pleasant demeanor and assisted with mail-related issues.
• Held a supervisory position and managed a team of over 40 Federal employees.
• Utilized portable devices to maintain system records by scanning items and delivering to homes and businesses.

Harrisburg, Pennsylvania Area

• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.

Millersburg, OH

• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.

Harrisburg, Pennsylvania Area

• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.

Ft. Benning, GA

• Inspect repair, maintain and diagnose HVAC systems ranging from 15K BTU -120K BTU.
• Acquired Refrigerant recovery / recycle qualification on 04 APR 2012
• CFC/HCFC Refrigerant Processing Certified for Type 1 and Type 2 systems.
• Cross-Trained as a diesel generator mechanic to increase productivity.
• Managed a team of 7 personnel for a period of 7 months during Operation Spartan Shield.
• Worked directly with leaders and subordinates alike to consistently accomplish… Show more

Harrisburg, Pennsylvania Area

• Student Technician apprenticed under lead technician.
• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Serviced vehicles according to OEM recommended maintenance schedules for oil… Show more
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes. Show less

Cybersecurity

Currently enrolled in the Cybersecurity Professional Penetration Testing program.

Associate Of Science (A.S.), Gm Asep

Automobile/Automotive Mechanics Technology/Technician