Joseph Pirozzi Email & Phone Number

Mechanicsburg, Pennsylvania, United States

Basic understanding of desktop operating systems, file sharing, and access permissions; such as adding and removing programs, deploying Windows Updates, and troubleshooting file permissions.Basic understanding of server operating systems; such as adding and editing users in Active Directory, troubleshooting Windows services, and reading/understanding Group Policy settings.Basic understanding of network and infrastructure systems; such as using basic troubleshooting tools like… Show more Basic understanding of desktop operating systems, file sharing, and access permissions; such as adding and removing programs, deploying Windows Updates, and troubleshooting file permissions.Basic understanding of server operating systems; such as adding and editing users in Active Directory, troubleshooting Windows services, and reading/understanding Group Policy settings.Basic understanding of network and infrastructure systems; such as using basic troubleshooting tools like ping, nslookup, and ipconfig, and identifying IP address misconfigurations.Basic understanding of Microsoft Office365 and other cloud services; such as creating and troubleshooting Office 365 user accounts, and editing mailbox permissions like forwarding and sharing. Show less

Lebanon, Pennsylvania, United States

Lebanon County, Pennsylvania, United States

• Operated Linux to navigate directories, set up files and permissions; performed Bash/Shell scripting commands, LSP, CP, echo, NANO, CHMOD, etc.• Proficiently operated and managed networks, software, hardware, routers (wireless), switches, and CAT 6 cables (cut, splice, and crimp).• Managed the public-key infrastructure, transport encryption, securing applications (virtual and cloud systems), access control, and internal reports.• Studied material present in CompTIA Server+… Show more • Operated Linux to navigate directories, set up files and permissions; performed Bash/Shell scripting commands, LSP, CP, echo, NANO, CHMOD, etc.• Proficiently operated and managed networks, software, hardware, routers (wireless), switches, and CAT 6 cables (cut, splice, and crimp).• Managed the public-key infrastructure, transport encryption, securing applications (virtual and cloud systems), access control, and internal reports.• Studied material present in CompTIA Server+, Linux+, Network+, Security+, Cloud+, and PenTest+ Show less

Lebanon, Pennsylvania, United States

• Installed new equipment, explained operation and routine maintenance protocols to customers, and reviewed costs.• Completed partial and full dismantling of equipment to repair or replace defective components and restore functionality. • Managed on-site and off-site installation, repair, maintenance, and test tasks.• Followed safety procedures to avoid injuries in the field and implemented composite risk management techniques. • Reviewed technical documentation to complete… Show more • Installed new equipment, explained operation and routine maintenance protocols to customers, and reviewed costs.• Completed partial and full dismantling of equipment to repair or replace defective components and restore functionality. • Managed on-site and off-site installation, repair, maintenance, and test tasks.• Followed safety procedures to avoid injuries in the field and implemented composite risk management techniques. • Reviewed technical documentation to complete equipment maintenance and repairs. Show less

Harrisburg, Pennsylvania, United States

• Assisted agents with commissions and member inquiries as a broker representative. • Created reports using Microsoft Office with member and carrier information for agents and team members.• Worked with clients to develop financial planning strategies and solutions through evaluation of finances. • Utilized coordination and planning skills to achieve results according to established schedules

Harrisburg, Pennsylvania Area

• Performed heavy machinery operation to prepare burial sites in a timely fashion.• Interacted with customers to ensure the best service, demonstrated high standards of professionalism, and mitigated issues quickly and effectively. • Established clear priorities and production quality standards.

Lebanon, Pennsylvania, United States

• Maintained high standards of customer service by building relationships with clients and utilized excellent listening skills to ensure customers’ insurance needs are met.• Responded to customer calls swiftly to resolve issues and answer questions. • Applied knowledge of State Laws and limits of coverage necessary for minimum coverage. • Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Lemoyne, Pennsylvania, United States

• Performed basic maintenance tasks, including oil changes and tire installations, and conducted diagnostic and troubleshooting procedures to identify the root cause of mechanical issues.• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.• Replaced damaged, missing, or defective parts with new and refurbished components.

Harrisburg, Pennsylvania, United States

• Engaged with customers with a pleasant demeanor and assisted with mail-related issues.• Held a supervisory position and managed a team of over 40 Federal employees.• Utilized portable devices to maintain system records by scanning items and delivering to homes and businesses.

Harrisburg, Pennsylvania Area

• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.• Replaced damaged, missing, or defective parts with new and refurbished components.• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.

Millersburg, Oh

• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.• Replaced damaged, missing, or defective parts with new and refurbished components.• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.

Harrisburg, Pennsylvania Area

• Completed full vehicle inspections to check for leaks, damage, and other issues of concern.• Replaced damaged, missing, or defective parts with new and refurbished components.• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.

Ft. Benning, Ga

• Inspect repair, maintain and diagnose HVAC systems ranging from 15K BTU -120K BTU. • Acquired Refrigerant recovery / recycle qualification on 04 APR 2012• CFC/HCFC Refrigerant Processing Certified for Type 1 and Type 2 systems. • Cross-Trained as a diesel generator mechanic to increase productivity. • Managed a team of 7 personnel for a period of 7 months during Operation Spartan Shield. • Worked directly with leaders and subordinates alike to consistently accomplish… Show more • Inspect repair, maintain and diagnose HVAC systems ranging from 15K BTU -120K BTU. • Acquired Refrigerant recovery / recycle qualification on 04 APR 2012• CFC/HCFC Refrigerant Processing Certified for Type 1 and Type 2 systems. • Cross-Trained as a diesel generator mechanic to increase productivity. • Managed a team of 7 personnel for a period of 7 months during Operation Spartan Shield. • Worked directly with leaders and subordinates alike to consistently accomplish common goals and missions.• Established service schedules to maintain mission readiness and prevent non-mission capable equipment. • Played key role in training other members on equipment ensuring basic knowledge of equipment used in training exercises and during deployment. Show less

Harrisburg, Pennsylvania Area

• Student Technician apprenticed under lead technician. • Completed full vehicle inspections to check for leaks, damage, and other issues of concern.• Replaced damaged, missing, or defective parts with new and refurbished components.• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.• Serviced vehicles according to OEM recommended maintenance schedules for oil… Show more • Student Technician apprenticed under lead technician. • Completed full vehicle inspections to check for leaks, damage, and other issues of concern.• Replaced damaged, missing, or defective parts with new and refurbished components.• Inspected and tested vehicles and completed preventative maintenance, including engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes. Show less

Cybersecurity

Currently enrolled in the Cybersecurity Professional Penetration Testing program.

Associate Of Science (A.S.), Gm Asep

Automobile/Automotive Mechanics Technology/Technician