Joseph Pointer Email & Phone Number

Greater Denver Area

- Serving as the Business Area Space Coordinator for one of the company's largest divisions, creating strategic and tactical plans to address our business' space needs. This has included gathering business requirements and working with Corporate Real Estate and our architects to design entirely new floor plans and specific specialized work areas to meet those requirements. We are currently in the middle of complete campus/building modernization efforts, full-floor re-stacks of associates, and ongoing individual associate moves.- Administering our business' Reward & Recognition (R&R) program and leading a team of human capital delegates, representing each of our unique business areas, identifying and implementing employee engagement activities and promoting the R&R program. In 2021, 24,000 recognitions were presented, both monetarily and non-monetarily, to our associates.- Supporting the continuous improvement efforts of the company by designing, developing, and implementing SharePoint-based content management and workflow solutions to allow teams to become more effective and efficient with the work they perform.- Designed and documented a new Change Management process and developed corresponding tools that allowed leadership to more effectively assess and govern change across the business.- Served as a consultant working with teams across our business to implement Lean principles and problem solve identified issues.

Product/Project Manager- Directed the design, development and implementation of product enhancements for Vangent’s three automated recruiting solutions. Set priorities and allocated development resources to meet associated deadlines. - Managed integrations between client’s Applicant Tracking Systems and Vangent’s Assessment Delivery and Scoring System.- Selected and managed the vendor who developed Vangent’s Human Capital Management website.Sr. Sales Engineer- Delivered sales presentations and product demos at client locations, virtually via desktop sharing applications, and at Conference Expos.- Provided ongoing support to the sales team throughout the sales process.- Reviewed RFPs and assisted with the writing of proposals.- Designed and developed web-based sales support tools for the organization.Lead Information Architect / User Experience Designer- Led the creation of use case scenarios, system workflows, schematics and functional requirements for the design of Vangent’s Assessment Development Environment. The goal of this project was to consolidate features and functionality that existed in multiple legacy platforms into one central system drastically reducing assessment development, delivery and maintenance time.- Supervised the design and development of a Learning Content Management System (LCMS). This tool maximized reuse by separating core content from design, style, media, organization and context. I created use case scenarios, system workflows, schematics, functional requirements and prototypes.- Assisted in the design effort of creating a new data capture system used to automate the Electronic Suitability Assessment process for all 2010 Census workers.Sr. Instructional Designer- Facilitated LCMS training for clients and held training sessions throughout the US, England and Brazil.- Served as Lead ID in the design and development of web-based training courses for clients.

- Redesigned eCollege.com's online evaluation and survey tools. Created use case scenarios, site workflows, sitemaps, schematics and detailed functional requirements.- Served as the primary user advocate for the design of Budget.com’s booking engine. Developed the usability test plan, wrote the usability test script and led the corresponding usability testing.- Designed the information architecture of ArkTrust.org, including site workflows, sitemaps and schematics.

- Managed the development of courseware for MERLIN MAGIX IS, a new product of Lucent.- Organized the Global release of MERLIN MAGIX IS training to North, Central and South America and coordinated the translation of the courseware.- Developed, as a member of a team, the new Multimedia Standards for Global Learning Solutions, the training organization within Lucent.- Won, as a member of a team, the Enterprise Networks Gold President's Award for Team Excellence after launching the L-Channel, an IDL satellite-based training network that revolutionized training for Lucent's eLearning strategy and reduced training costs by 80%.- Awarded the Lucent GROWS award (for role model behavior in the speed category) as a member of the L-Channel team.

Master Of Science, Instructional Technology

Bachelor Of Arts, Commercial Art

Activities and Societies: Track & Field Team (Team Captain), Soccer Team, Theta Pi Fraternity, University Choir