Joseph Watkins Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Launched the North Carolina Database Application for Vital Events (NCDAVE) as de facto Product Manager for a system with 30,000+ North Carolina users across 100 counties comprised of government, private, and medical entities Lead the Business Systems and Intelligence Branch, comprised of business analysts and technical staff, for the North Carolina State Center for Health Statistics (NCSCHS) Drive the configuration, gap analysis, legal review, and process redesign efforts required to tailor the Electronic Birth Registration System (EBRS) commercial off-the-shelf (COTS) solution to meet North Carolina statutes Leverage data analysis tools to extract data from our user data set to generate insights to shorten our access/identity verification process resulting in a 50% reduction in user onboarding lifecycle Reengineered two parallel processes into one, synergistic process with the efficiency of Power Automate to improve the outreach process, reducing overall outreach time by 50% Direct the client-side software development lifecycle (SDLC) including gathering user stories, developing and testing business use cases in the User Acceptance Testing (UAT) environment, reporting defects via Jira, and using release notes to consult with subject-matter experts on system enhancements to implement Collaborate with subject-matter experts and VitalChek project manager on drafting business requirements for custom system enhancements which are agreed upon via a work order process Chair the internal Change Control Board (CCB) where State Center for Health Statistics and Vital Records leadership evaluate user needs and weigh the pros and cons, impact, and timeline of change requests against our goals, before implementation Lead the legacy data migration source-to-target mapping sessions and data translations with SQL developers and database administrators to move over six (6) million records into centralized, SaaS vital events system

Raleigh, North Carolina, United States

Led the statewide implementation of the Electronic Death Registration System and Electronic Birth Registration System applications, jointly branded the North Carolina Database Application for Vital Events (NCDAVE) Oversee the project coordination team consisting of outreach personnel, a website administrator, an enrollment specialist, and a data integrity coordinator Created a SharePoint collaboration space where documentation was housed to help coordinate the work of a cross-functional team to lead two phased project plans Planned for the end-to-end implementation of the Electronic Birth Registration System, which included gap analyses with subject-matter experts, system configuration sessions with vendor’s project manager and system administrator, user acceptance testing, business use case testing, legacy data migration, etc. Led the change management process for system configuration changes and communicate the changes to impacted constituents Developed metrics and dashboards to support tracking NCDAVE goals and objectives Create and actualize a plan for communication and enrollment with targeted strategies per constituency group Wrote the monthly report for participation in the grant-funded Vital Statistics Cooperative Program for the National Center for Health Statistics

Nashville, Tennessee, United States

Was promoted and retained all oversight responsibilities and duties of the Chief of Staff to the President role in addition to the immediately below Responsible for day-to-day operation of a university with a $30+ million dollar budget Presided as Chair of the COVID-19 Task Force and created Reopening Plan document Oversaw campus-wide rebranding project, strategy, and implementation which included new logos, website, renegotiated licensing, branding guide, etc. Oversaw Shared Services unit consisting of four (4) support staff positions following oversight of a campus-wide support staff reduction plan (this is in addition to the oversight of three other departments) Created overarching risk management plan for the campus which was required deliverable due to our new insurance provider Contributed to the successful multi-year reaccreditation effort for the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), which included ameliorating findings, making responsible budgeting cuts (including personnel and operations), and improving tracking of metrics campus-wide Responsible for efficient operation and effectuation of university processes

Greater Nashville Area, Tn

Served as primary conduit to the president, lead senior leadership team meetings and vice president meetings, and manage the Office of the President Coordinated daily with vice presidents and legal counsel to ensure the efficient day-to-day operation of the University Oversaw Information Technology Services, Department of Human Resources, and Office of Events Management, totaling 15 full-time equivalents and a budget in excess of $1.5 million Oversaw campus technological infrastructure upgrade including the purchase and installation of new wiring, access points, switches, servers, etc. to increase bandwidth and access Helped craft strategic plan in conjunction with the president, interim provost, and Board of Trustees and actively tracked and implemented the strategic plan through Microsoft Office 365 applications (Transformations 2022) Led the university representation team for negotiating and solidifying a new collective bargaining agreement with the UAW union Implemented, sustained, and tracked a campus-wide continuous improvement initiative (One Fisk) Served as central hub for crisis management and coordinated university’s response Wrote Title III HBCU, Part B no-cost extensions and work collaboratively to update annual budgets and narratives

Jefferson City, Mo

• Served as primary conduit to the president, served on the president’s cabinet, reported directly to the president, and assisted in logistics for the president• Crafted monthly newsletters, curated social media messaging, prepared presentations, and was the president's proxy for speaking engagements and a variety of other settings• Oversaw a budget of nearly $4.5 million which included Information Technology Services, the Office of Human Resources, and the Lincoln University Police Department• Led a staff of 29 full-time equivalencies and hired a Chief Information Officer as well as a Chief of Police• Coordinated special projects and enterprise initiatives – Lincoln University Community Action Network, Lincoln University Day at the Capitol, Fall and Spring Institutes, and others• Liaised at the Missouri State Capitol visiting with congressman alongside a team which in two years increased government funding for the university land-grant match from $500,000 to $2.5 million • Cooperatively taught Principles of Educational Leadership for Higher Education in the online Master of Arts in Higher Education program• Participated in committees for requests for proposals, including chairing an information technology assessment • Procured over $30,000 in sponsorship for Lincoln University Athletics in a little over a year• Created marketing and social media strategy along with creative materials and implemented aforementioned strategy for Lincoln University Athletics

Athens, Oh

Communicated with over 1,300 alumni to curate Microsoft customer relationship management systemProduced personalized information reports in spreadsheet form for various groups upon requestResolved technical issues and answered questions from alumni as well as current constituents, arising from usage of online directoryManaged the layout, design, and publication of 130-page alumni directory in conjunction with printing company

Athens, Oh

Directed and maintained accounting for two initiatives which generated revenue in excess of $62,000Negotiated with third party rights holder, International Management Group, to obtain the sponsorship of all Bobcat Blackout shirtsOversaw and participated in procuring sponsorship from local establishments to comprise a $930 value coupon bookMotivated, coordinated, and strategized for 50 graduate students for various selling effortsCommunicated and coordinated with graphic designer and vendors to execute selling of 4,550 shirts

Curated and promoted the Schey Sales Centre via their Facebook and LinkedIn accountsUpdated and managed Schey Sales Centre websiteAssisted in planning of the new Schey Sales Centre websiteCreated and distributed periodic newsletters to corporate partners and other financial supporters via Constant Contact software

Durham, North Carolina

Entrusted with the execution of emergency protocolInteracted daily with tangible and electronic databasesAssisted guest services when accommodating a high volume of patrons

Created and manage various databases for student successManaged office supply inventoryAssisted with coordinating eventsServed as the first point of contact for students

Developed numerous compliance documentsEntered data into Compliance Assistant InterfaceUpdated all roster databases in Microsoft Excel

Planned and implemented programs for over 80 residents emphasizing interpersonal, problem-solving, crisis management and leadership skillsServed as a liaison between Residential Life and students

Developed parent education manual as well as assisted in the preparation and implementation of staff educational sessionsInteracted daily with computer databases such as: CAi, LSDBi, and TeamworksParticipated in a recreation staff transition with helping develop the employee manual, develop materials for employee orientation, and develop mock schedulesActively participated on hiring and risk management committees

Worked in the preparation and execution of game day operationsWorked in athletics compliance reviewing documents and updating databasesPerformed 100 hours

Master Of Business Administration (M.B.A.), Master Of Sport Administration (M.S.A.)

Bachelor Of Science, Sports Management