• Support 500+ College of Business Administration students in their pursuit of degree completion.• Primary advisor for all undergraduate students pursuing a major in accounting.• College liaison with study abroad unit to promote and facilitate internationalization efforts.

• Evaluate 300+ international applicants annually for admission and F-1 or J-1 visa eligibility.• Serve as both a DSO and ARO issuing forms I-20 and DS-2019 through SEVIS.• Develop and implement recruitment and communication plans to identify prospects and improve yield.• Leverage Slate and Banner to improve applicant experience and streamline admission processing.• Support both Admissions and International Student Services in daily operations during peak times.

• Advise and process applications for 100+ students annually pursuing study abroad in Canada and West Asia or credit-bearing internships in any location. • Co-manage $600,000 operating budget for study abroad, $400,000 budget for Fulbright recruitment and programming, and $40,000 budget for development of global initiatives by faculty.• Compose 50+ budgets for faculty-led programs and responsible for expense reconciliation following completion of each program.• Oversee predeparture orientation programming, scholarship distribution for $300,000+ annually, Clery Act compliance, data collection and assessment processes.• Respond to study abroad student emergencies as secondary point of contact for public safety's 24/7 emergency assistance line.• Serve as department liaison for Haworth College of Business.• Act as secondary consultant for questions related to incoming exchange procedure for 60+ students annually, supervision of 4 student workers, and usage of TerraDotta application software.

• Certified Passport Acceptance Agent processing 200+ applications annually.• Lead team of 8 passport acceptance agents processing 700+ passport applications annually.• Serve as primary point of contact for Acceptance Facility communication and visits from U.S. Department of State. Received perfect score on 2018 assessment visit.• Responsible for annual certification paperwork, data tracking, and fielding all external inquiries about the facility.

• Advise and process applications for 100+ students annually pursuing study abroad in Africa and West Asia or credit-bearing internships in any location. • Respond to all student emergencies as secondary point of contact for public safety's 24/7 emergency assistance line.• Oversee predeparture orientation programming, scholarship distribution for $300,000+ annually, Clery Act compliance, data collection and assessment processes.• Certified passport acceptance agent processing 200+ applications annually.• Serve as department liaison for Haworth College of Business.• Act as secondary consultant for questions related to incoming exchange procedure for 80+ students annually, supervision of 9 student workers, and management of TerraDotta application software.

• Advised and processed applications for 200+ students yearly that pursued study abroad opportunities in Italy, Spain, Latin America, the Middle East, North Africa, and Oceania.• Managed and maintained program information including cost, dates, and academic offers for 25+ partnerships.• Responsible for all students completing internships abroad. • Certified passport acceptance agent processing 200+ applications annually.• Served as department liaison for College of Fine Arts and Honors College.• Leveraged new technologies such as TerraDotta software to streamline office operations.

• Responsible for store's trailer unload, stocking, backroom, reverse logistics, price change, and presentation operations.• Challenged team of greater than 100 individuals to provide exceptional guest service and sell guest loyalty drivers resulting in a group ranking of 2 out of 63 other Target stores.• Implemented corporate pilot program over 6 weeks resulting in 60% revenue growth in a single department.• Acted as leader on duty 2 days a week responding to all guest and corporate questions and directing all store personnel in daily responsibilities.

• Responsible for building security, all student conflicts, and any emergency situations 8 times per month during weekly hall duty assigment.• Implemented greater than 25 educational programs designed to foster an inclusive culture and increase awareness of minority cultures for a building of 248 students.• Led weekly meetings with staff team to develop monthly activities targeted at raising engagement.• Counseled and advised students on attaining academic goals such as graduating early and pursuing dual degrees resulting in consecutive years of greater than 85% student retention to CMU.