A Certified Instructor and Emergency Response Trainer. Joe spent 10 years in the Coast Guard running training teams on ships for all facets of emergency readiness from Engineering to Damage Control. Since that time, Joe has been a member and chair of GE Healthcare EHS team for Emergency Response. He has developed a superior program that helped bring VPP certification to a plant with 300+ people with zero safety incidents.The First Aid Guy is fueled by ResQHealth and Redbull!

Leading the Imaging and LCS installation teams of $500M+ in project volume annually. The teams consists of PMP-certified project managers working directly with customers to implement CT, MR, Xray, Mammo, Monitoring, Anesthesia, and Maternal Infant Care solutions.

Leading the installation team for the monitoring, anesthesia, and maternal infant care product portfolio with 1000+ active projects and approx $300M annual revenue. Team consists of PMP certified project managers working remotely directly with customers to implement networking and product solutions. Driving efficiency and process improvements within the team and managing operations and workflow.

• Project Execution at the strategic account level• Develop project/program plan for installation• Lead project resources to execute to customer expectations• Primary link to customer during installation activities• Support revenue forecast & escalations• Mentor - share knowledge, coach• Present/Travel to site for project leadership & resource management• Identify & lead process improvement opportunities for project standardsPerformance Contributions:CUSTOMER EXPERIENCE• Large Strategic Accounts–Managed holistic LCS progam & project execution of $45.5MM portfolio across 7 premier health systems (Partners, Hartford Healthcare. Inova, Medstar, Jefferson, McLeod & UNC Rex).• Pre-Sales Development–Partners with account community to continue winning $40MM+ LCS partners deals w/ Lifespan thru PM consultation.• Innovation in Communication-piloted collaborative digital tools to improve project execution and communication with stakeholders. Great feedback from customers & internal team on the ease of use & accessibility.PROFITABLE GROWTH• Project Closure–$27.1MM/137 proj in 5 regions w Execution Predictability of 99.8% (Ranked #1 Nationally). • Revenue–Strong contributor of East Zone revenue $91.7MM in NE & $58.3MM in SE in 2017.OPERATIONAL EXCELLENCE• Installation Efficiency-spearheaded service workout at Hartford Backus to showcase some best practices (mobile training trailer) & highlight install challenges & gaps. Used FastWorks to change how "Accessories" are ID'ed from factory.• Mentor-worked closely w/ 3 PMs from “new to seasoned” in different areas to improve project execution & develop system expertise.

• >$1MM Project Execution at the customer level with on site support• Develop project plan for installation• Lead project resources to execute to customer expectations• Primary link to customer during installation activities• Follow project standards• Identify, plan and track timeline and resource needs for project execution internally and externally• Interface with customer to understand and meet expectations• Identify customer deliverables and ensure execution• Travel to customer site as needed for resource management and project support• Efficiently manage project to the project standards (date management, documentation, resources)Performance Contributions:CUSTOMER EXPERIENCE• Inova–Managed multi-vendor Mobility install for large NICU gaining expertise in clinical workflow. • Pre-sale consulting win $9.2MM deal. Stegman, Sales Manager, stated “Joe’s reputation at Inova is powerful ... he has earned their trust. Joe showed them a plan on how he was going to install 34 areas in 4 hospitals...which gave them confidence.”• Medstar–Built confidence to recover from a safety recall resulting in buyback of $3.2MM in equipment. Led complex, multi-site installation of the program• Partners–Managed $15.2MM portfolio with unique & challenging logistics requirments. Effectively navigated GE processes & worked with leadership to manage fulfillment gaps & correct issues• Methodist–Led FH/EA telemetry competitive conversion with urgent need for installation. Thru focus, drive, & creativity, led team to go-live in a compressed 8-wks. PROFITABLE GROWTH• Project Closure–$38.6MM/142 proj in 4 NE regions Execution Predictability of 99.1%. • Revenue–Strong contributor to exceeding the Northeast revenue target by 125.4% ($111.0MM). EMPLOYEE EXPERIENCE• GE Veterans–aided in plan & execution of the GEHC VN Summit w Flannery & Nugent focused on network & personal growth. • EHS–Taught 3 CPR classes for GE Aviation certifying 43 people to make their workplace safer

Leading RoHS Compliance & Market Access Globalization Programs• Ensures that the product development process abides to the business Engineering Quality Procedures, Phased Review Discipline and regulatory needs of the applicable markets • Works with the system, subsystem/platform and leadership teams to deliver quality products on time, within budget and with the necessary features• Plans resources and materials for timely project execution• Establishes communication methods and developing strong stakeholder relationships• Works with the functional engineering leadership team to grow functional and domain expertise within the team• Ensures compliance to Regulatory and Quality requirements • Leads continuous improvement activities by driving the implementation of process and product quality improvement initiatives• Environmental Health and Safety Champion for Emergency Response• Veterans Network Co-Chair

• Led Corrective and Preventive Action (CAPA) Program for a $180M annual FDA-regulated Medical Device industry with strong record in Lean principles and root cause methodology.• Initiated and led training program transformation, including developing and delivering training courses and plans for employees to increase professional competencies, awareness and understanding of Quality and Engineering policies and procedures to meet FDA and ISO requirements.• Assisted the Quality Assurance Site Manager to ensure/follow up/implement actions that are raised by deviations, internal audit or regulatory inspections• Managed quality systems, processes and procedures to assure product quality and safety• Engaged strong intradepartmental and cross-functional/organizational relationships to drive Quality System Requirements (QSRs)• Owned the development and maintenance of policies and procedures for departmental functions• Provided leadership and facilitated problem resolution, resource utilization, career counseling, coaching and mentoring of team members• Influenced site compliance to Quality policy, Quality Management System procedures, andQuality Star guidelines• Influenced participation in compliance to internal and external regulations• Influenced site-wide compliance to quality system metrics (such as Corrective and Preventive Action, training metrics completion and complaint resolution metrics)• GE Volunteer (Tutoring Program and Community Service)

· Trained and evaluated 52 personnel, providing appropriate feedback regarding performance and training requirements.· Enforced, tracked and insured compliance with organizational policies and procedures.· Planned and managed $610K+ in annual budget for maintenance & operational supply purchases. Tracked and communicated quarterly spend down ratios based on projected budget.· Evaluated gaps and implemented appropriate solutions resulting in higher performance and morale.· Conducted compliance audit to check operational capabilities and readiness resulting in focused areas for improvement.· Generated plans and scenarios integrating 4 training teams to conduct effective, realistic training for crew during emergencies resulted in the highest score during annual assessment of cutter readiness.· Instituted strong networking capabilities to recruit and retain personnel.

· Developed policies and processes for personnel maintaining $1.3B in critical Command, Control, Communications and Navigation systems and infrastructure.· Planned and administered annual budget of $2.1 million, including cost containment, purchasing, and inventory control. Monitored spend rate of several projects allocated funding as necessary.· Chaired three working groups to analyze and improve logistic processes resulting in cross-programmatic implementation of best practices.· Spearheaded new initiatives using best practice processes to improve configuration management and maintenance management resulting in 31% improved data reliability and 37.6K+ labor hours annually.· Prepared and communicated plans and metrics to upper management.· Implemented members-only Information Technology collaboration suite that received international recognition from Neilsen Norman Group as “one of the 10 best Intranet designs in the world.”

· Safely navigated and operated a 2000-ton ship by developing bridge team coordination to make and execute quick decisions in dangerous Alaskan waters.· Coordinated transition from 1940’s 180-foot buoy tender (USCGC SWEETBRIER) to the new technologically advanced 225-foot buoy tender.· Assisted in on-the-job training of 30+ personnel to properly and safely operate the new ship.· Oversaw operation and maintenance of classified message traffic and secure voice communications equipment. No incidents during tenure.· Supervised and evaluated 9 personnel in Communications and Food Services divisions.· Maintained IT infrastructure and troubleshot network issues for 50+ personnel on the ship and shore.· Managed $5K in non-appropriated funds and $25K in property.