Vice President Enterprise Retail Partnerships
Loop Commerce ( Acquired By Synchrony Financial 6/18)
Digital commerce was built on the notion of people shopping for themselves vs. people shopping for others. Subtle, but incredibly different paradigm that requires a different playbook. Gift Commerce is a $200BB, evergreen online industry that's been hiding in plain sight since the dawn of digital - until today.Loop Commerce is reshaping and evolving commerce as it relates to buying for others, enabling a new, innovative way for consumers to buy, deliver and receive gifts online. Loop removes the obstacles shoppers face when trying to buy a physical product as a gift, such as needing to know the recipient’s size, color, style preference or even shipping address when completing a purchase. And Loop enables just-in-time, instant digital delivery by decoupling the delivery of the gift from the physical shipping.Consumers benefit by being able to give a more personal, and even a risky gift, such as apparel, shoes, jewelry, housewares, or consumer electronics without the fear of “getting it wrong,” since the recipient configures the gifts to meet their preference, prior to it shipping. Retailers like Macy’s, Saks, Neiman Marcus, Coach, and others benefit from incremental sales, customer acquisition and reduced exchange and return costs.