Joseph Rivi Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

Hanover County, Virginia, United States

• Completed all 3 courses of International Agency of Emergency Dispatch training, official VCIN/NCIC training as well as DCJS Dispatcher training to be promoted from Probationary Communications Officer to Communications Officer• Completed required FEMA Emergency Preparedness courses and met all county requirements to be promoted to Communications Officer First Class • Maintaining a calm demeanor while speaking to callers in emergency situations, simultaneously understanding radio traffic and speaking to other coworkers in the room to get the appropriate response to the caller.• Answering 911 lines while simultaneously dispatching calls and receiving and relaying information from caller to first responders• Answering non-emergency lines and creating concise documentation of citizens concerns, as well as forwarding information along to appropriate parties• Dispatching and documenting information to and keeping timed checks on approximately 80 different LEO/Fire/EMS units at once• Implementing and understanding all SOP’s for each different group of first responders• Coordinating and problem-solving with citizens as well as other local government agencies in cases of inter-jurisdictional incidents and mutual-aid• Entering wanted/missing persons/protective orders and stolen vehicles/articles into the Virginia Criminal Information Network (VCIN) and National Crime Information Network (NCIC)• Running license plates or personal identifiers and understanding VCIN/NCIC returns to identify if a subject is entered as wanted or missing

Manassas, Virginia, United States

Responsible for Supervising a team of Security Personnel. Use of IT systems for access control, site patrolling, emergency response, report generating, incident investigation and all other standard security duties.Instills a sense of teamwork and unity within workforce and ensures that team members are aware and capable of performing daily duties.Monitoring employee productivity and providing constructive feedback and coaching.Setting goals for performance and deadlines in ways that comply with company's plans and vision.Investigates and Resolves Trouble Tickets created during shift.Monitors CCTV and Linel Alarm Monitoring systems for Alarms.Dispatches Patrol Officers to respond to Active Alarms in Lenel and confirms alarm areas are properly secured using CCTV.Conducts device audits daily to ensure that all door and fence alarms are functioning properly and officers are responding in an efficient manner.Utilizes online electronic system to input data about trouble tickets utilizing Adobe Acrobat and AWS Trouble Ticketing system.Conducts thorough patrols of site and ensures that all areas are clean and safe throughout the work week.

Ashburn, Virginia, United States

Controls entry and exit points of site.Providing support in conducting training of Safety and Deployment activities and procedures.Maintains a high level of customer service and communication while simultaneously.Utilizes observation and security techniques to maintain ensure data integrity.Utilizes data analysis techniques to produce reports and information that enable executives to more effectively manage incident response.Mastered basic knowledge of Standard Operating Procedures.Utilizes online electronic system to input data about visitor data information utilizing Adobe Acrobat.

Sterling, Virginia, United States

Controlled over 100 terminal entry and exit points at a Category X airport.Lead checkpoint lanes and directed other officers.Maintained a high level of customer service and communication while using required observation and security techniques.Utilized historical calibration data to calibrate X-ray and Explosive Trace Detection technology and make recommendations for process improvements.Compiled and analyzed multiple streams of data from daily passenger screenings. Provided technical advice and guidance in support of a variety of projects such as providing input on technical materials and analyzing policies and procedures.Assisted in planning and participated in Active Shooter and Airport Emergency Evacuation exercises. Utilized data from lessons learned after action reports. Mastered security equipment including Explosive Trace Detection, Heimenn X-ray and Advanced Imaging Technology to ensure effective, high volume passenger screening.Responsible for simultaneously operating computer-aided dispatch systems, a multi-channel radio console and a multi-line telephone. Mastered basic knowledge of TSA Standard Operating Procedures.

Springfield, Virginia, United States

Organized and proposed over 20 potential new activities to park leadership utilizing Microsoft PowerPoint and Microsoft Office. Proposals based on data compiled through camper surveys for over 500 campers.Accurately articulate policies and explain technical aspects of all park programs and facilities.Provided technical advice and guidance to professional FCPA staff.Maintained the safety and well-being of over 500 children and 20 staff annually. Provided disaster technical support to various fields of FCPA.Collected and analyzed data from camper surveys to identify trends in preferences and input data from camper surveys into easily comprehendible format for park leadership.Developed Emergency Evacuation Plan that included weekly emergency evacuation exercises, shelter in-place practice and active shooter preparedness training.Developed, organized and maintained work schedules for camp daily schedule and work schedules for camp counselors utilizing Microsoft Excel and Adobe Acrobat.