Joseph Roc Email & Phone Number

Metro Manila, National Capital Region, Philippines

What we do.Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.We’re made of something different. We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals –every person, in every role, for our company and our clients. Think you have what it takes? Join us!Agent Hiring - CareersPH@ubiquity.comSupport and Leadership Hiring - BetterWithU@ubiquity.com

Makati, National Capital Region, Philippines

Quezon City, National Capital Region, Philippines

Quezon City, Philippines

• Develop, implement, manage an effective, efficient, and fully-integrated social media strategy, aligned to strategic objectives• Manage and oversee social media content for Asia and MBPS• Measured the success of every social media campaign in collaboration with Social Media group• Work with Creative Services team (copywriters and graphic designers) to ensure content is accurate, informative and appealing• Monitor competitors and user engagement to provide suggestions on content optimization• Analysed metrics and reach for optimum performance of KPIs• Provided guidance and support to Social Media Group in addressing HR-related concerns.

Pasig City, Philippines

• Created content, managed social media properties (Asia and North America region), and monitored analytics.• Interacted with online audience in generating awareness of the brand.• Monitored and reported competitor activity in print, news, online, and social media.• Ensured adherence of departments to global branding guidelines in their internal and external projects.• Coordinated with other departments for execution of tactical online campaigns and projects.• Wrote company communications to employees, (e.g. contest mechanics and corporate blog posts).• Assistance in planning of strategic internal communications. • Documentation and archiving of the projects of the Branding Team.

Libis, Quezon City

Supported billing inquiries and concerns for Microsoft Office 365 Commerce subscriptions through phone and email support.

Makati, Philippines

• Developed and executed social media strategies and tactics for clients• Conceptualized and sourced content for social media platforms.• Monitored and provided feedback to responses in social media postings.

Quezon City

• Primary point person for the first Mentor and Apprentice National Art Competition and its component activities by performing administrative tasks.• Tracked project changes and produced updated event schedule as agreed with suppliers, contractors and project stakeholders.

Singapore

- Assembled content documents based on materials provided by clients.- Designed story boards for e-learning solutions.

Ortigas, Pasig City

• Wrote and edited social media posts to establish the company and client's online presence • Monitored and provided feedback on client and company presence in social media accounts

Malate, Manila

Coordinated with logistics for speakers, sponsors and participants for both Luzon and Visayas-Mindanao leg of a seminar-workshop series organized by the School of Design and Arts along with the National Commission for the Culture and Arts.

Antipolo City, Rizal

• Assisted the Admissions Head in souring potential students.• Maintained linkages with current batch, faculty and administration.• Performed other administrative work.

San Juan City

• Coordinated the preparation and execution of multimedia projects.• Wrote original content for multimedia and online projects• Initiated the development and creation of related websites and social networking accounts for clients and projects.

Pasay City

Aided the forum director in coordinating the ever 1st Street Dance Forum. Provided assistance to the program director for the 40th Anniversary (April - June events) for research studies on audience development.

Malate, Manila

Researched businesses, institutions, and individuals to be featured in the Creative Cebu Mapping Project.Co-wrote the report for the British Council and DLS-CSB School of Design and Arts.

Bachelor Of Arts (B.A.), Arts Management

Activities and Societies: Benildean Press Corps

Basic Course In Motion Picture Language, Film/Video Production